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Live Your Best Life at Lap of Love Veterinary Hospice! Join Lap of Love as an In-Home, Associate Veterinarian in Seattle, WA and surrounding areas. Imagine a veterinary role that honors your time, supports your well-bein…
Skills: Hospice Care, Euthanasia, Compassionate Care, Mobile Veterinary Medicine, Client Communication
Live Your Best Life at Lap of Love Veterinary Hospice! Join Lap of Love as an In-Home, Associate Veterinarian in Seattle, WA and surrounding areas. Imagine a veterinary role that honors your time, supports your well-bein…
Skills: Hospice Care, Euthanasia, Veterinary Medicine, Compassionate Care, Client Communication
Live Your Best Life at Lap of Love Veterinary Hospice! Join Lap of Love as an In-Home, Associate Veterinarian in Seattle, WA and surrounding areas. Imagine a veterinary role that honors your time, supports your well-bein…
Skills: Hospice Care, Euthanasia, Veterinary Medicine, Compassionate Care, Client Communication
Live Your Best Life at Lap of Love Veterinary Hospice! Join Lap of Love as an In-Home, Associate Veterinarian in Seattle, WA and surrounding areas. Imagine a veterinary role that honors your time, supports your well-bein…
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Live Your Best Life at Lap of Love Veterinary Hospice! Join Lap of Love as an In-Home, Associate Veterinarian in SeaTac, WA and surrounding areas. Imagine a veterinary role that honors your time, supports your well-being…
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$25/hr–$35/hr
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Skills: Hospice Care, Euthanasia, Compassionate Care, Mobile Veterinary Medicine, Client Communication
Live Your Best Life at Lap of Love Veterinary Hospice! Join Lap of Love as an In-Home, Associate Veterinarian in Seattle, WA and surrounding areas. Imagine a veterinary role that honors your time, supports your well-bein…
Skills: Hospice Care, Euthanasia, Veterinary Medicine, Compassionate Care, Client Communication
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Full-time
bachelor degree
Posted 19d ago
~40 hrs/week
Remote in Everett, Washington, United States
Responsibilities
The Junior Account Manager supports sales representatives with post-sale activities and serves as the primary contact for customer support. Key duties include managing renewals, resolving customer complaints, and identifying cross-sell and upsell opportunities within assigned accounts.
Requirements
Candidates should possess a bachelor's degree in Business, Sales, or a related field, or equivalent work experience. At least one year of experience in sales or account management is required, preferably within the healthcare or SaaS industries.
Full job description
Junior Account Manager
About Us
Fluke Health Solutions’ Landauer business is a trusted leader in radiation safety, offering advanced monitoring and occupational health solutions globally. We pride ourselves on fostering strong, value-driven partnerships with our clients, contributing to improved safety and regulatory compliance. Join our team and drive growth as you partner with clients to elevate their experience, identify opportunities, and deliver measurable impact.
Position Overview
The Junior Account Manager will support Sales Representatives with post sale activities and act as the primary contact for customer support as well as drive cross-sell and upsell opportunities within assigned accounts . This role will work with closely with assigned sales reps to understand key account needs - tracking customer orders; following up on delivery timelines; as well as assisting in managing renewals, and contract follow-ups.. This role will also manage & resolve customer issues - triaging incoming customer complaints and determine the appropriate resolution path; coordinating with internal departments to drive fast resolutions; and ensuring consistent and empathetic communication with customers during resolution
processes.
Key Responsibilities
Maintain Accurate CRM and Case Management Records
Log all customer interactions, complaints, and resolutions in MSD with detail and accuracy.
Maintain customer profiles, interaction history, and notes to enable seamless team handoffs.
Ensure all cases/tickets are properly categorized and closed within designated timeframes.
Drive Proactive Communication and Follow-up
Log all customer interactions, complaints, and resolutions in MSD with detail and accuracy.
Maintain customer profiles, interaction history, and notes to enable seamless team handoffs.
Ensure all cases/tickets are properly categorized and closed within designated timeframes.
Support Sales Processes and Documentation
Assist with preparation of quotes, proposals, or product literature as requested by sales.
Follow up with customers for missing documents, approvals, or order confirmations.
Help coordinate onboarding materials or training planning for new customers.
Collaborating with Internal Teams to Improve Service
Identify recurring service issues or process inefficiencies and report trends to leadership.
Recommend improvements to workflow, communication, or customer touchpoints.
Participate in team huddles or process improvement projects to enhance the customer experience.
Maintaining Knowledge of Products, Services, and Promotions
Stay informed about updates to product offerings, promotions, pricing, or service changes.
Share relevant products or promotional details with customers when appropriate.
Coordinate with marketing or sales enablement teams to ensure up-to-date collateral is used.
Support Reporting and KPI Monitoring
Track personal and team-level metrics related to response times, resolution rates, and satisfaction.
Share insights with the team to continuously improve service delivery and support outcomes.
Qualifications
Bachelor’s degree in Business, Sales, or a related field, or equivalent work experience
1+ years of experience in sales, account management, or related roles; experience within healthcare or SaaS industries preferred
Excellent communication, presentation, and negotiation skills
Strong organizational skills, with proficiency in CRM software and Microsoft Office Suite
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About Fluke Health Solutions
Fluke Health Solutions (FHS), an operating company of Fortive, is comprised of 3 industry leaders – LANDAUER, Fluke Biomedical, Victoreen, and RaySafe. We lead the biomedical and radiation detection markets with innovative products and services to keep customers, patients, and clients safe. Our portfolio of products includes software, biomedical test equipment, radiation measurement and radiation detection.
The Fluke Health Solutions vision is to empower our everyday heroes to focus only on protecting lives.
We Are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].
Related keywords
CRMMSDHealthcareSaaSRadiation SafetyAccount ManagementCustomer ExperienceKPI MonitoringFortive Business SystemBiomedicalRadiation DetectionCase ManagementSales Enablement
Appliances, Electrical, and Electronics Manufacturing
Company size
10,001+ employees
Headquarters
Everett, Washington
LinkedIn followers
112,010
Total funding
$2.4B
Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
Ready to move your career forward? Find out more at careers.fortive.com.
Recruitment fraud alert: Fortive has been made aware of candidates receiving fraudulent job opportunities from unauthorized recruiting agencies or people impersonating Fortive leaders. We take this matter very seriously and are taking all appropriate measures to address this. Learn more: https://careers.fortive.com/recruitment_fraud
Offices: 6920 Seaway Blvd, Everett, Washington 98203, US
Professional InstrumentationIndustrial TechnologiesHealthcare SolutionsSoftware-Enabled Workflow Solutionsand Workplace SafetyElectronicsRoboticsIndustrial ManufacturingAutomotiveIndustrial Automation
Based on 2108 listings with disclosed salaries, most healthcare jobs in Washington pay between $80k–$189k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Washington right now?
There are currently 11,537 open healthcare positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Washington?
Companies currently hiring include MultiCare Health System, PROVIDENCE MEDICAL INSTITUTE, UW Medicine, Virginia Mason Franciscan Health, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Washington?
Yes — 954 of the 11537 open healthcare positions offer remote or hybrid work (304 remote, 650 hybrid).
How do I apply for Healthcare jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.