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Full-time
high school
Paid Time Off, 401k With Employer Match, Medical Insurance, Dental Insurance, Vision Insurance, Short Term Disability
Posted 14d ago
Apply by Jul 27
~40 hrs/week
Responsibilities
Serve as the first point of contact for patients by managing inquiries, scheduling appointments, and collecting payments. Coordinate with clinic teams and maintain accurate patient accounts and billing information in compliance with healthcare regulations.
Requirements
Requires a high school diploma or equivalent and prefers at least 2 years of front desk experience. Candidates should be technologically proficient and possess strong interpersonal skills to support a diverse patient population.
Full job description
Overview
Join our team at BrightView Health as a Patient Services Representative and play a pivotal role in delivering exceptional patient experiences. As the first point of contact for our patients, you will contribute to creating a warm and welcoming atmosphere while ensuring a smooth and efficient in-clinic experience. Your dedication will help set our patients on the path to successful recovery with every visit.
Responsibilities
ADMINISTRATIVE DUTIES:
Serve as first point of contact for patient inquiries, customer services, and assisting with problem solving any patient issues.
Schedule and confirm patient appointments.
Collect point of service payments, including patient copays and other forms of patient financial responsibility.
COORDINATION AND COMMUNICATION:
Communicate with various teams both within the clinic and with central support regarding patient appointments and follow-up needs.
Attend required meetings/huddles and collaboration within clinic team.
DOCUMENTATION AND COMPLIANCE:
Responsible for maintaining accurate new and current patient accounts, including insurance and billing information.
Familiarity with HIPAA and 42-CFR part 2 desired.
KNOWLEDGE SKILLS, AND ABILITIES
Excellent verbal and written communication skills
Strong customer service-centric approach to work, take initiative to offer solutions to patient inquiries.
Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
Competent at working with a diverse population of colleagues and patients
Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
Team-player, able to work collaboratively in a multidisciplinary healthcare environment
Adaptable and agile within a dynamic work environment
Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements
Qualifications
EXPERIENCE
2+ years of prior front desk experience preferred.
EDUCATION:
High School Diploma or equivalent
BRIGHTVIEW HEALTH BENEFITS AND PERKS:
PTO (Paid Time Off)
Immediately vested and eligible in 401k program with employer match.
Company sponsored ongoing training and certification opportunities.
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
Tuition Reimbursement after 1 year in related field
We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.
Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!
Based on 2003 listings with disclosed salaries, most healthcare jobs in Ohio pay between $60k–$150k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Ohio right now?
There are currently 21,245 open healthcare positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Ohio?
Companies currently hiring include Bon Secours Mercy Health, CVS Health, University Hospitals, Cleveland Clinic, TriHealth, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Ohio?
Yes — 1745 of the 21245 open healthcare positions offer remote or hybrid work (813 remote, 932 hybrid).
How do I apply for Healthcare jobs in Ohio?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.