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$68k–$74k/yr
Full-time
bachelor degree
Posted 6d ago
~40 hrs/week
Responsibilities
The Program Administrator manages daily PACE program operations, including quality improvement, service delivery, and regulatory compliance. They also provide oversight for site coverage, assist with fiscal management, and ensure staff maintain high standards of care.
Requirements
Candidates should have a bachelor's degree in health care administration or a related field and at least one year of experience in staff leadership and geriatric care. Proficiency in operations management and the ability to travel locally between centers are required.
Full job description
GENERAL SUMMARY:
The Program Administrator under the direction of the Director of Center Operations and/or Center Manager manages the activities of the PACE program which includes the daily operations, quality, customer service, service delivery and cost management along with serving in an oversight capacity of a site for coverage. Position also ensures compliance with established state, federal, and organizational regulations.
ESSENTIAL RESPONSIBILITIES:
Oversees the day to day standards, fills in for staffing ratios, assists with scheduling, assists in fiscal management and quality improvement.
Ensures compliance with federal, state and local regulatory requirements.
Monitors the quality of service and utilization of standards.
Assists in development and implementations of quality improvement plans.
Ensures staff provides the highest quality of care and services.
Investigates and resolves concerns regarding care and services.
Assists in tracking the timeliness of completion of service requests, falls, significant events, grievances and care plans.
Oversite of the following specialty areas:
PACE Operations – Ensures all PACE requirements are met in terms of care planning, service delivery, grievances, appeals and other areas. Assists in overseeing customer service excellence especially with the Department Specialists/Receptionists. Works with the Center Manager in providing a robust food delivery service in a efficient and cost effective manner and in enhanced customer satisfaction experience. Provides coverage for Center Manager in their absence as needed.
Ability to pass a ServSafe Food Protection Manager program and Allergen certificate.
Frequent local travel amongst all Element Care centers.
Performs other duties as required.
JOB SPECIFICATIONS:
Bachelor’s degree in health care administration or a related field preferred.
Minimum of 1 year of experience with leading staff.
Minimum of 1 year of experience working with a geriatric population.
Knowledge of operations management.
Demonstrated leadership and motivation skills.
Ability to initiate and drive changes; demonstrated results-driven approach.
Demonstrated knowledge of quality improvement, clinical care delivery processes, staffing and budgeting.
Demonstrated interpersonal communication skills.
COVID vaccinated preferred.
Related keywords
PACE programOperations managementQuality improvementRegulatory complianceGeriatric populationStaffingBudgetingClinical careCustomer serviceServSafeAllergen certificateHealth care administrationLeadershipCare planningGrievancesAppeals
We all want the best care for our loved ones, but getting that care can be frustrating to piece together on your own. With Element Care PACE, you get an entire team of friendly, compassionate experts behind you. They work together with you and your family to develop your most effective care plan, all in one place, so you can live and thrive at home.
Headquarted in Lynn, we provide healthcare coverage, home care and social services to older adults, many whom would be in a nursing home if it were not for our innovative approach. Although our clients are the elderly, the impact of our services is experienced by the thousands of caregivers and family members who say time and again, “I don’t know what I would have done without Element Care.”
Visit our website to learn more about our programs and eligibility.
--The purpose of this site is to share news, updates and happenings at Element Care and matters affecting PACE organizations. We encourage you to submit comments, but please note this is not a public forum.
-Comments posted on this page will be monitored. Element Care reserves the right to delete comments that: contain false information, obscene language or sexual content, threaten or defame any person or organization, support or oppose political candidates, political organizations or ballot propositions, promote illegal activity, commercial services or products, infringe on copyrights or trademarks or are not topically related to the particular posting.
Offices: 235 Woodland N, Lynn, Massachusetts 01904, US · 166 Central Street, Lowell, MA 01852, US · 12 Ingalls Court, Methuen, MA 01844, US · 29A Emerson Avenue, Gloucester, MA 01930, US · 100 Cummings Center, Suite 166D, Beverly, MA 01915, US
Alzheimer's/DementiaService IndustryHealth CareElder CarePersonal HealthHome Health Care
Based on 6378 listings with disclosed salaries, most healthcare jobs in Massachusetts pay between $75k–$215k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Massachusetts right now?
There are currently 21,761 open healthcare positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Massachusetts?
Companies currently hiring include Mass General Brigham, CVS Health, UMass Memorial Health, Anna Jaques Hospital, BOSTON MEDICAL CENTER, BOSTON, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Massachusetts?
Yes — 3731 of the 21761 open healthcare positions offer remote or hybrid work (961 remote, 2770 hybrid).
How do I apply for Healthcare jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.