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Frederick Health Urgent Care Urbana is seeking a full-time Practice Lead for Monday to Friday 8am-5pm Job Summary The Practice Lead will manage daily operations of the Frederick Health Medical Group including but not lim…
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$22/hr–$31/hr
Full-time
associate degree, professional certificate
Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-Term Income Replacement, Long-Term Disability
Posted 31d ago
~40 hrs/week
Responsibilities
The Practice Lead manages daily administrative, personnel, and operational functions of the urgent care facility to meet strategic goals. This role serves as a working lead, coordinating schedules and ensuring high-quality patient care delivery.
Requirements
Requires at least two years of experience in a medical practice, hospital, or clinic setting. An associate degree in healthcare and certification as an MA or CNA are preferred.
Full job description
Frederick Health Urgent Care Urbana is seeking a full-time Practice Lead for Monday to Friday 8am-5pm
Job Summary
The Practice Lead will manage daily operations of the Frederick Health Medical Group including but not limited to administrative, personnel, clerical, housekeeping, purchasing, and customer service functions. The Practice Lead plans, programs, allocates, and assigns duties to the employees and monitors activities and operations to ensure that the practice successfully meets its objectives and Frederick Health strategic goals and initiatives as aligned with Patient Centered Medical Home. As the Practice Lead, this position is expected to serve as a working lead alongside and filling in for practice staff as appropriate. This position works closely with and under the general supervision of the Practice Manager
Supports the Mission of Frederick Health and complies with the Standards of Behavior.
Required Knowledge, Skills and Abilities
Under advisement or in conjunction with Practice Manager:
Leadership & Management
Always models standards of behavior, policies and procedures in accordance with the mission, vision and values of FH
Continuously identifies needs & opportunities for clinical and operational growth & improvement needs
Creates a culture of teamwork and accountability through promoting an inclusive, respectful and engaging work environment
Champions, understands, and contributes to initiatives in all aspects promoting employee engagement
Approaches tasks and problem solving through collaborative efforts with stakeholders
Fosters positive relationships between staff and providers supporting a constructive and professional work environment
Operations
No direct supervision of employees.
May assist Practice Manager in completion of staff evaluations; 90-day and annual.
May assist Practice Manager in employee progressive disciplinary action using appropriate coaching/counseling methodology approved and supported by Human Resources
May assist Practice Manager in the hiring and onboarding process for new hires to include timely completion of competency skills
Ensure employees understand and are incompliance with policies and procedures
Monitor personnel to ensure that employees are performing their assignments in a manner designed to maintain a high level of patient care and job efficiency
Coordinates the operational schedules to ensure practice is resourced to provide high quality and efficient care meeting provider and patient needs
Receives staff call-outs, obtains coverage, fills-in when possible, rearranges schedule when no other coverage is available
Promotes a clean and clutter free facility and coordinates maintenance issues, repairs, and safety/security needs with appropriate system resources
Oversees office and medical supply inventory including vaccines in compliance with monitoring of expired goods
Quality/Service
Understands quality/service measures and goals relating to staff and provider performance in order to support remediation and improvement efforts
Assists with translating population health and quality program requirements into operational workflows and communication efforts to staff and providers in collaboration with quality department resources.
Participates in monitoring and collaborating with site personnel to insure all quality/service measures are achieved.
Ensures patient care is delivered in a systematic approach to ensure continuity of care with emphasis on the patient centered medical neighborhoods and the importance of primary care
Assists in managing patient experience concerns, engages in customer service initiatives; monitors CG-CAPS metrics and addresses customer service opportunities for improvement
Finance/Revenue Cycle
Works with CBO leadership to ensure practice level point of service collections/ charge entry processes are effective and efficient
Assist with billing/ collections opportunities as it relates to the cost of services and reimbursement
Participates and ensure compliance with coding and reimbursement audits
Monitor routine financial reports and identify areas for improvement including productivity and budget performance
Other Duties as assigned
Supports Leadership with day-to-day operations
Minimum Education, Training, and Experience Required
·Two years of experience in medical practice, hospital, or clinic setting. Certified/Licensed MA, CNA or higher preferred
·Associates degree or higher in healthcare preferred.
·Previous leadership experience preferred.
Ability to work independently, as well as in a team based environment
Patient Contact*
If applicable, must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients in the following age groups:
___ Neonate (0 thru 30 days)
___ Infant (31 thru 12 months)
___ Child (13 months thru 12 years)
___ Adolescent (13 years thru 17 years)
___ Adult (18 years thru 65 years)
___ Geriatric (66+ years)
*Determined by Practice specialty.
If applicable, must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status. Possess the ability to interpret the appropriate information needed to identify each patient’s requirements relative to his/her age-specific needs and to provide the care needed as described in the unit’s/department’s policies and procedures.
Physical Demands:
Sedentary – Light Work – Lifting up to 15 pounds on an infrequent basis (less than one lift every three minutes). While work is mostly done sitting, a certain amount of walking or standing is often necessary.
Ergonomic Risk Factors:
Repetition: Repeating the same motion over and over again places stress on the muscles and tendons. The severity of risk depends on how often the action is repeated, the speed of the movement, the required force and muscle involved
Moderate walking and standing
Sitting at keyboard/terminal/control console
Working Conditions:
Blood borne Pathogen Exposure Risk Category B – MAY have exposure to blood or body fluids, when performing tasks
Reporting Relationship:
Practice Manager
Disclaimer:
The content of this document reflects the general duties, responsibilities, minimum skills, abilities and competencies necessary to perform the essential functions of the job and should not be considered as an exhaustive detailed description of all the work requirements of the position.
Caring for you as you care for the CommUNITY Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program.
Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable.
Hourly range: $22.27 to $31.28
Related keywords
Urgent CarePatient Centered Medical HomeMedical Group ManagementCBOCG-CAPS MetricsPopulation HealthCoding AuditsReimbursementMedical AssistantCNAHealthcare AdministrationClinical OperationsPoint of Service Collections
Frederick Health provides comprehensive healthcare services to the residents of Frederick County, MD.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
1902
Headquarters
Frederick, Maryland
LinkedIn followers
7,687
Frederick Health provides comprehensive healthcare services to residents of Frederick County, MD. The system includes Frederick Health Hospital (founded in 1902), Frederick Health Medical Group, Frederick Health Employer Solutions, Frederick Health Home Care, and Frederick Health Hospice.
Frederick Health Medical Group is a multi-specialty practice with more than 100 providers, 17 specialties, and multiple locations across the county. The system has several ambulatory care locations, a freestanding cancer institute, two urgent care locations, and Frederick Health Village.
With over 3,000 employees, Frederick Health provides a full spectrum of healthcare and wellness services to support its mission to positively impact the well-being of every individual in our community.
For more information, visit frederickhealth.org.
Based on 2555 listings with disclosed salaries, most healthcare jobs in Maryland pay between $65k–$160k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Maryland right now?
There are currently 8,684 open healthcare positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Maryland?
Companies currently hiring include University of Maryland Medical System, CVS Health, Luminis Health, Adventist HealthCare, Sheppard Pratt, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Maryland?
Yes — 1201 of the 8684 open healthcare positions offer remote or hybrid work (343 remote, 858 hybrid).
How do I apply for Healthcare jobs in Maryland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.