Deerfield Beach, Florida, United States · Hybrid
$15/hr–$16/hr
Description Responsible for front desk and technician support to the clients/patients of the store/clinic. Provides support to the Doctor and Office Manager to ensure an excellent patient flow. Resolves internal and exte…
Skills: Customer Service, Insurance Verification, Patient Flow Management, Optical Dispensing, Pretesting
Clearwater, Florida, United States · On-site
Patient Liaison ( Patient Recruiter ) Department: Operations Employment Type: Full Time Location: Tampa Bay Medical Research - Clearwater Reporting To: Harri Ann Turnipseed Description Alcanza is a growing multi-site, mu…
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Miami, Florida, United States · On-site
$220k–$250k/yr
Join a Premier National Physician Group Expanding in Miami Miami medicine has become a battle of high-volume quotas. If you are tired of the administrative weight of "Big Health," it’s time to look north. Skilled Wound C…
Skills: Wound care, Surgical debridement, Bedside procedures, Clinical leadership, Patient care
Titusville, Florida, United States · On-site
Responsibilities Travel Registered Nurse (RN) Opportunity Assignment Details Specialty: Behavioral Health Location: Palm Point Behavioral Health located in Titusville, FLDuration: 13 weeksFull-Time, 36 hours per weekShif…
Skills: Behavioral health nursing, Patient assessment, Monitoring patient conditions, Medical record keeping, Treatment team collaboration
Melbourne, Florida, United States · On-site
The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable techn…
Skills: Patient care, Cardiac device fitting, Clinical instruction, Inventory management, Interpersonal skills
Deerfield Beach, Florida, United States · On-site
$15/hr–$16/hr
Description Responsible for front desk and technician support to the clients/patients of the store/clinic. Provides support to the Doctor and Office Manager to ensure an excellent patient flow. Resolves internal and exte…
Skills: Customer Service, Insurance Verification, Patient Pretesting, Eyewear Fitting, Contact Lens Ordering
Union County, Florida, United States · On-site
Description Lake Butler Hospital is a Critical Access Hospital providing 24-hour emergency services, inpatient and short-term rehab services, outpatient laboratory, and outpatient radiology (X-ray, ultrasound, and CT sca…
Skills: Patient registration, Insurance verification, Financial counseling, Supervision, Medical terminology
West Palm Beach, Florida, United States · Hybrid
$15/hr–$16/hr
Description Responsible for front desk and technician support to the clients/patients of the store/clinic. Provides support to the Doctor and Office Manager to ensure an excellent patient flow. Resolves internal and exte…
Skills: Customer Service, Insurance Verification, Patient Flow Management, Eyewear Fitting, Contact Lens Ordering
Orlando, Florida, United States · On-site
Clinical Research Registered Nurse Department: Operations Employment Type: Full Time Location: CNS - Orlando Reporting To: Susan Angel Description Alcanza is a growing multi-site, multi-phase clinical research company wi…
Skills: Venipuncture, Injections, Infusions, Vital signs, ECG/EKG
Durbin, Florida, United States · On-site
Company Description America’s Best is part of National Vision, one of the largest optical retail companies in the United States. Each location is focused on treating every eye with the attention and expertise they deserv…
Skills: Leadership, Retail management, Sales management, Inventory management, Staffing
Gainesville, Florida, United States · On-site
Overview Transport drivers provide safe, prompt and courteous transportation for patients, visitors and staff. Before beginning their routes, drivers must complete a pre-trip inspection of their vehicle, including safety…
Skills: Bus driving, Vehicle inspection, Passenger safety, Customer service, Communication
Miami, Florida, United States · On-site
Miami, FL Full-Time JN Cardiology Summary The PG Receptionist is the primary access point for patients and is responsible to ensure that the patient receives timely, efficient, and compassionate customer service. Respons…
Skills: Patient Scheduling, Insurance Verification, EHR Management, Payment Collection, Medical Records Processing
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Data Management, Clinical Research Protocols, Chart Review, Participant Eligibility, Data Collection
Okaloosa County, Florida, United States · On-site
Join our team as a Clinic Manager, where you'll use evidence-based techniques to transform patients’ lives. Your primary responsibilities include evaluating, planning, and administering treatment programs to help patient…
Skills: Patient Evaluation, Treatment Planning, Clinic Management, Budget Management, Referral Generation
Rockledge, Florida, United States · On-site
Job Requirements POSITION SUMMARY To be fully engaged in providing security services to ensure the safety and security of associates, patients, and visitors of Health First facilities. PRIMARY ACCOUNTABILITES Responsible…
Skills: Security Patrols, Emergency Response, Crisis Prevention, Customer Service, Incident Reporting
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Vital Signs, EKG, Phlebotomy, Patient Documentation, Sterile Technique
Melbourne, Florida, United States · On-site
Job Requirements Hire on Bonus up to $5,000.00, and Relocation Assistance may be available! POSITION SUMMARY Provides and ensures patients receive whole care in all aspects of an office visit, regarding intake, test resu…
Skills: Clinical Intake, Point Of Care Testing, Medication Administration, Electronic Medical Records, Vital Signs
Tampa, Florida, United States · Hybrid
Job Title: Sr. Director, Growth Marketing & Digital Strategy Site- Tampa, FL The Sr. Director, Growth Marketing & Digital Strategy is a seasoned marketing expert responsible for developing and implementing growth marketi…
Skills: Growth Marketing, Digital Strategy, Omnichannel Strategy, Lead Generation, Paid Media
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Patient Registration, Insurance Verification, Payment Collection, HIPAA Compliance, Appointment Scheduling
Miami, Florida, United States · On-site
Lynn Rehabilitation Center Department: Lynn Rehabilitation Center Address: 1611 NW 12th Ave, Miami, Florida, 33136 Shift details: Full-Time, Days Why Christine E. Lynn Rehabilitation Center: Ranked as one of the nation's…
Skills: Patient Assessment, Care Planning, Critical Thinking, Nursing Process, Infection Control
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The role involves providing front desk and technician support to ensure efficient patient flow and excellent customer service. Responsibilities include verifying insurance, performing pre-tests, dispensing eyewear, and assisting the doctor with patient care.
Candidates should have one to two years of experience in retail, customer service, or an optical setting. Strong communication, organizational skills, and intermediate computer proficiency are required for this position.
Description
Responsible for front desk and technician support to the clients/patients of the store/clinic. Provides support to the Doctor and Office Manager to ensure an excellent patient flow. Resolves internal and external customer concerns raised during the visit in a manner that supports the achievement of a high degree of customer satisfaction overall.
Front Desk
Duties include conveying a commitment to providing unsurpassed Customer Service by performing the following Service Process steps:
· Ensures insurance is properly verified prior to doctor encounter and scanned prior to visit
· Responsible for professionally greeting patients and extending exceptional customer service for a positive client/patient experience
· Answering the phones properly and in a timely manner
· Explaining the process and exam pricing in a transparent way (when asked)
· Checking in and pretesting patients in an efficient and accurate manner
· Taking all necessary information from patients from a front desk/ technician perspective
· Serves as a center of excellence for others with focus
· Handles tasks, such as adjusting or fitting eyewear carefully and correctly
· Responsible for collecting copays; handles payments in accordance with standard operating procedures
· Responsible for properly and accurately dispensing eyewear and contacts
· Responsible for ordering contacts
Technician duties include:
· Assist with patient care and conduct pre-tests for eye examinations
· Gather medical history information from patients
· Explain the testing process to patients, preparing them, and administering tests on visual capabilities
· Keep records, inventory, and notes during examinations
· Maintain and clean examination equipment
· Assist in answering the phone and scheduling appointments, when needed
· Assist with dispensing and performing minor adjustments on eyewear, when needed
· I&R-showing patients how to wear contacts and proper hygiene
Takes personal ownership to achieve personal and store results
Other duties as assigned
Requirements
Typically has the following skills or abilities:
One to two years of experience working in retail, customer service, optical retail store, or related experience
Intermediate computer skills and knowledge
Strong communication skills to be able to work with a diverse client group of all socio-economic backgrounds
Enjoys working as part of a team to support legendary patient care
Enjoys working in a fast-paced environment
Strong organizational skills
Effective verbal and written communication skills
Demonstrated ability to learn, support change management, and assimilate new information quickly
Ability to use independent judgment/discretion for problem-solving and discern when an escalation is necessary on more complex issues or situations to the Office Manager
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment
Bilingual (English / Spanish)
Experience or understanding of the healthcare industry or terminology
Previous front desk or technician experience
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.
At VSP Vision, we activate the full power of care by consciously reinvesting in greater vision, health, and opportunities for all. Our mission is to help people see every possibility—and we do that through our strategic business pillars that work together to connect nearly 90 million patients to network doctors in a variety of settings across the globe. When you become a VSPeep, you join a group of thinkers, doers, adventurers, risk-takers, and boundary pushers who think outside the peripheral to develop products, programs, and services that help create a world where everyone can bring their best vision to life. The VSP Values are: We care, We trust, We empower diversity, and We are one team. Join the power of our purpose and check out job opportunities with VSP and its strategic businesses, including: VSP Vision Care, Marchon Eyewear, Altair Eyewear, VSP Optics, Eyefinity EHR, VSP Retail, VSP Ventures, and Eyes of Hope (our charitable giving platform).
Offices: 3333 Quality Drive, Rancho Cordova, CA 95670, US
Based on 2990 listings with disclosed salaries, most healthcare jobs in Florida pay between $57k–$147k per year. Individual offers vary with seniority, company size, and specialization.
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