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$128k–$173k/yr
Full-time
bachelor degree, postgraduate degree
Medical plan options, Health savings accounts, Dental plan, Vision plan, 401k plan with company match, Paid time off
Posted 1d ago
~40 hrs/week
Responsibilities
The Program Manager will lead a global network operations and modernization contract for the U.S. Department of State, overseeing 24x7 operations and service delivery. They are responsible for contract performance, workforce leadership, security compliance, and strategic alignment with mission priorities.
Requirements
Candidates must have 10+ years of experience in complex IT or network programs and an active Top Secret clearance. A bachelor's degree is required, along with PMP and ITIL 4 certifications.
The Program Manager, reporting to the Program Director, will lead a large‑scale, global network operations and modernization contract supporting the U.S. Department of State’s Bureau of Diplomatic Technologies (DT). This role oversees 24x7 worldwide network operations, modernization activities, security integration, service management, and customer engagement across all geographic regions.
The Manager is responsible for contract performance, people leadership, innovation, quality, and mission delivery related to network operations and modernization. Success requires experiencing leading large, diverse teams across multiple time zones, data-driven and transparent reporting, and customer collaboration.
Key Responsibilities
Strategic Leadership & Program Management
Lead all aspects of the contract supporting Diplomatic Technologies’ global network mission, ensuring operational excellence and alignment with State Department and DT strategic priorities.
Manage a large multidisciplinary workforce, including NOC operators, field engineers, network architects, and cybersecurity professionals.
Operations & Service Delivery
Direct 24x7 network operations globally, ensuring high availability, reliability, and prompt incident response.
Establish and enforce SLAs, KPIs, SLOs, and MTTR targets consistent with diplomatic mission needs.
Ensure consistent ITIL‑aligned service management across regions, integrating processes such as change, incident, and problem management.
Drive automation and responsible AI-augmentation.
Security, Compliance & Risk Management
Ensure continuous compliance with NIST RMF, FISMA, and DT cybersecurity requirements.
Partner closely with cybersecurity teams to support POA&Ms, audit response, continuous monitoring, and ATO processes.
Support risk management, resilience planning, and COOP/DR alignment for mission‑critical systems.
Financial & Resource Management
Manage resources and staffing strategies across global operations.
Support the Program Director in ensuring accurate forecasting, EVM compliance, and cost‑efficient delivery.
Drive workforce development, retention, and succession planning
Required Qualifications
10+ years managing complex IT or network programs, including global environments.
Proven ability to interface effectively with senior federal executives, CO/CORs, GTMs, and global stakeholders.
Active Top Secret clearance.
Required Certifications
PMP
ITIL 4 Intermediate level certification or equivalent
Agile/SAFe certification (SAFe SPC or ScrumMaster) or demonstrated lean agile experience.
Education Requirements
Bachelor’s degree in Information Technology, Computer Science, Engineering, Cybersecurity, a related technical discipline or business required.
Master’s degree preferred in a relevant field such as Information Systems, Cybersecurity, Engineering, Public Administration, or Business Administration (MBA, MPA, MSIS, MSCS).
Preferred Experience
Prior experience supporting Department of State, especially Diplomatic Technologies or global operations.
Experience with OCONUS deployments, austere environments, or high‑risk posts.
Integrated NOC/SOC program experience.
Familiarity with COOP/DR for global missions.
Experience managing multi‑contractor ecosystems.
GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.
The likely salary range for this position is $128,039 - $173,229. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Onsite
Work Location:
USA DC Washington
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at
GDIT is a global technology and professional services company that delivers solutions, technology and mission services to every major agency across the U.S. government, defense and intelligence community.
Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading capabilities in digital modernization, AI, cyber, and software development.
GDIT is part of General Dynamics, a global aerospace and defense company. We have shared our customers’ sense of purpose for over half a century and have a unique understanding of their missions, complex environments, and a rapidly changing world.
Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Offices: Falls Church, Virginia 22042, US
Enterprise ITNetwork Systems IntegrationProfessional and Technical ServicesTraining and Simulationinformation technologyDefenseCybersecurityCloud ComputingArtificial IntelligenceQuantum Computing
How much do Government & Public Sector jobs in Washington, DC pay?
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