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Zonal Program Manager – Federal Real Estate Services
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Full-time
Posted 66d ago
~40 hrs/week
Responsibilities
Provide senior-level leadership for federal real estate support services within a specific geographic zone. Manage zonal operations, including the oversight of Transaction Managers and Brokers to ensure contract compliance and high-quality service delivery.
Requirements
Requires a senior leader capable of managing complex leasing portfolios and coordinating between subcontractors and customer agencies. Must be able to monitor performance metrics, manage risks, and ensure adherence to GSA policies and procedures.
Full job description
Please note that this position is for an upcoming position. We are, however, accepting applications for this anticipated need. If you are interested in joining The Building People, we encourage you to APPLY TODAY!
The Zonal Program Manager provides senior-level leadership for the execution of support services within an assigned geographic zone, ensuring consistent contract performance, effective coordination across stakeholders, and responsive support to the customer’s priorities. This role serves as a key management lead responsible for aligning resources, maintaining operational continuity, and promoting high-quality service delivery across a dynamic portfolio of leasing (brokerage & administration) and related real estate activities.
Responsibilities
Serve as the primary point of contact and provide leadership, oversight, and timely resolution of program, task order, and project issues across the assigned zone.
Provide day-to-day management of zonal operations, Transaction Managers and Brokers, including workload balancing, staffing coordination, performance oversight, and continuity of support across multiple lease acquisition and related real estate projects.
Oversee contract performance for assigned portfolios of work to help ensure services are delivered in accordance with contract task order requirements, GSA policies, GLS Max procedures, and established schedules.
Coordinate with leasing specialists, project teams, subcontractors, customer agencies, and other stakeholders to support effective planning, issue escalation, decision-making, and successful project execution.
Monitor task order progress, milestones, deliverables, and performance metrics; identify risks, trends, or resource constraints; and implement or recommend corrective actions as needed.
Ensure timely and accurate submission of required reports, status updates, deliverables, and other contract documentation, and maintain records in accordance with GSA requirements.
Support quality assurance and compliance efforts by reviewing work products, reinforcing standard processes, and helping ensure consistency, completeness, and responsiveness across the zone.
Lead or participate in kickoff meetings, performance reviews, program management meetings, and other customer engagements to communicate status, priorities, issues, and recommended solutions.
Provide guidance, mentoring, and operational support to assigned staff and designated points of contact to promote effective execution, customer service, and adherence to contract requirements.
Identify opportunities for process improvement, enhanced coordination, and strategic management of zonal portfolios to improve performance, responsiveness, and customer outcomes.
Related keywords
Federal Real EstateGSA PoliciesGLS Max ProceduresLease AcquisitionBrokerageTask Order ManagementZonal OperationsOccupier ServicesContract CompliancePortfolio Management
The Building People provides innovative solutions that integrate technologies, buildings, and people through strategic thought leadership and expertise. We enhance our customers’ ability to build a culture that optimizes performance in the built environment.
Offices: 215 Depot Ct SE, 3rd Floor, Leesburg, Virginia 20175, US
Facilities ServicesSmart & Sustainable BuildingsTechnology and IntegrationStrategyProgram SupportChange ManagementEnergy Consulting ServicesSmart Buildings Systems IntegratorFacilities Maintenance and Management ConsultingEnergy Management
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