Washington, District of Columbia, United States · On-site
Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empo…
Skills: Service Desk Management, ITIL, Incident Management, Desktop Support, Operational Leadership
Washington, District of Columbia, United States · On-site
Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empo…
Skills: Program Management, IT Service Delivery, ITIL/ITSM, Earned Value Management, P&L Management
Washington, District of Columbia, United States · Hybrid
$61k–$70k/yr
Responsibilities & Qualifications As a Tier 2 Support Technician, you will provide high-quality intermediate technical support for issues escalated from Tier I. You will work hands-on and, at times, remotely, supporting …
Skills: Desktop Support, Active Directory, Microsoft 365, VPN Troubleshooting, Windows OS
Washington, District of Columbia, United States · On-site
$60k–$68k/yr
Description Invariant, a bipartisan government relations and communications firm providing strategic advice to companies, trade associations, non-profits, and individuals, seeks an Associate, Government Relations to join…
Skills: Policy Research, Legislative Tracking, Writing, Government Relations, Stakeholder Management
Washington, District of Columbia, United States · Hybrid
$120k–$180k/yr
Location: Washington, DC Metro Area This position is contingent upon contract award and funding. Candidates who accept an offer will begin employment only upon confirmed award of the associated contract. We will provide …
Skills: CI/CD, AWS, Python, Bash, Docker
Washington, District of Columbia, United States · On-site
$115k–$125k/yr
Job Title: General Engineer Location: Washington, DC Pay Range: $115,000 – 125,000/year plus benefits Client: Architect of the Capital (AOC) Project Name: Construction Management services for Architect of the Capit…
Skills: Construction Management, Procurement Packaging, Market Research, Cost Estimation, eBuilder
Washington, District of Columbia, United States · Hybrid
$111k–$144k/yr
POSITION DESCRIPTION Position: Project Manager: Expanding Paths to Employment Project: Expanding Paths to Employment: Arrest and Criminal Records Clearing, Licensure, and Employment Support Initiative Location: 1825 I (E…
Skills: Project Management, Research and Analysis, Stakeholder Engagement, Written Communication, Policy Analysis
Washington, District of Columbia, United States · On-site
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Position Overview: As a Public Sector Channel Manager (USA), you play a pivotal role in expanding our m…
Skills: Channel Management, Public Sector Sales, Cybersecurity, Go-To-Market Strategy, Partner Enablement
Washington, District of Columbia, United States · On-site
$575k–$625k/yr
About the Role: Grade Level (for internal use): 20Company Overview S&P Global is a leading provider of transparent and independent ratings, benchmarks, analytics, and data to the capital and commodity markets worldwide. …
Skills: Corporate Governance, Securities Law, Regulatory Engagement, M&A, AI Governance
Washington, District of Columbia, United States · On-site
Primary Purpose This role serves as one of the Sempra Infrastructure's highest‑level policy strategists, responsible for shaping direction across complex legislative and regulatory landscapes. Provides expert counsel to …
Skills: Public Policy Strategy, Legislative Advocacy, Regulatory Affairs, Stakeholder Engagement, Coalition Building
Washington, District of Columbia, United States · Remote OK
Description At R3, we are committed to providing our clients with best-in-class solutions for all of their IT needs. We are relentless in our pursuit of excellence and dedicated to providing our clients with unsurpassed …
Skills: Technical Support, Active Directory, Microsoft 365, Office 365, macOS Support
Washington, District of Columbia, United States · On-site
Description At R3, we are committed to providing our clients with best-in-class solutions for all of their IT needs. We are relentless in our pursuit of excellence and dedicated to providing our clients with unsurpassed …
Skills: Windows Troubleshooting, MacOS Troubleshooting, iOS and Android Support, Active Directory, Microsoft 365
Washington, District of Columbia, United States · On-site
$46/hr–$51/hr
The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties…
Skills: Warehouse Management, Inventory Control, Meter Testing, Leadership, Forklift Operation
Washington, District of Columbia, United States · On-site
Project Summary: This contract supports the Joint Staff Strategy, Plans, and Policy Directorate (J5), through its Deputy Directorate for Counter Threats and International Cooperation (DDCTIC), in meeting the minimum stat…
Skills: Data Engineering, Data Pipeline Construction, Cloud Data Warehousing, Python, R
Washington, District of Columbia, United States · Hybrid
$230k–$265k/yr
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of co…
Skills: Government Affairs, Political Strategy, Legislative Analysis, Stakeholder Management, Public Policy
Washington, District of Columbia, United States · Remote OK
Description Title: Coalition Organizer Job Type: Contractor Job Location: Remote The Friends Committee on National Legislation seeks a Coalition Organizer to work with our Advocacy Teams program. We need a well-organized…
Skills: Organizing, Coalition Development, Grasstops Cultivation, Relationship Building, Outreach Strategy
Washington, District of Columbia, United States · Hybrid
$50/hr–$80/hr
Keystone is a premier economics, technology, and strategy consulting firm built to help companies lead through transformation. As breakthrough innovations reshape industries, redefine competition and change our society, …
Skills: Ghostwriting, Thought Leadership, Technical Writing, Content Strategy, Interviewing
Washington, District of Columbia, United States · Remote OK
Description The Vice President of Strategy & Business Development Operations is a senior executive responsible for leading the development of the company's strategy, managing enterprise business development operations, r…
Skills: Strategic Planning, Business Development Operations, Mergers & Acquisitions, CRM Administration, Market Intelligence
Washington, District of Columbia, United States · Remote Solely
$80k–$95k/yr
Description About the American Immigration Council The American Immigration Council (the Council) works to strengthen America by shaping how America thinks about and acts towards immigrants and immigration, and by workin…
Skills: Immigration Law, Legal Training, Mentorship, Case Strategy, Removal Defense
Scottsdale, Arizona, United States · Hybrid
$134k–$214k/yr
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our produ…
Skills: Strategic Partnerships, Business Development, Contract Negotiation, Cross-functional Leadership, Partner Relationship Management
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The Service Center Manager is responsible for the total management of the Service Center, including the Service Desk, desktop support, and incident management. They oversee personnel and ensure efficient Tier 0, I, and II support for mission-critical IT systems supporting the Department of State.
Candidates must have ITIL Foundation Level Certification (v5+) and at least seven years of experience managing a 24/7/365 Service Desk for geographically dispersed users. A Secret clearance is required, and HDI-SCM certification is preferred.
Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.
Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.
The Service Center Manager (SCM) shall be responsible for the total management of the Service Center, including the Service Desk (SD), Desktop Support, incident and IT service request management and tracking, ticket escalation, communications and notifications, mobile services support, management of knowledge-based articles and SOPs. The SCM shall be responsible for overseeing SD personnel, responsible for total ticket ownership (from generation through completion) of service requests within the enterprise ticket management system, and the ACD. The Service Center Manager is responsible for ensuring efficient and timely Tier 0, Tier I, and Tier II Desktop support, achieving service levels, and optimizing customer support processes to improve satisfaction.
This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.
Requirements:
This position requires the ability to perform the below essential functions:
Travel by land or air transportation 5 %
All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.
Empower AI (formerly NCI) elevates public sector teams with the power of AI, to ensure America’s missions are met.
Empower AI helps federal agency leaders elevate their workforce productivity. We leverage deep technical expertise and decades of experience solving complex challenges in Civilian and Defense missions to ensure America’s missions are met. Our solutions give government leaders a direct path to meaningful transformation, equipping them with the insights and tools necessary to make critical decisions faster and move their missions forward.
Offices: 11730 Plaza America Drive, Reston, VA 20190, US · 8701 Park Central Dr, Richmond, Virginia 23227, US · 655 N Garden Ave, Suite C, Sierra Vista, Arizona 85635, US
Based on 3063 listings with disclosed salaries, most government & public sector jobs in Washington, DC pay between $74k–$197k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 4,597 open government & public sector positions in Washington, DC listed on Clera. New openings are added daily as companies post roles.
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