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$96k–$121k/yr
Full-time
Kiwisaver, Wellness benefits
Posted 7d ago
Apply by Aug 19
~40 hrs/week
Responsibilities
Facilitate the resolution of employment disputes by helping parties understand perspectives and reach agreed solutions under the Employment Relations Act. Manage a diverse caseload involving employees, employers, and unions through in-person, online, or phone-based mediation.
Requirements
Requires a strong understanding of New Zealand employment legislation and proven experience in mediation or dispute resolution. Candidates must possess excellent communication skills, the ability to remain impartial in high-conflict situations, and the legal right to work in New Zealand.
Full job description
Discover a career with purpose at MBIE
Do you want to help people understand each other’s perspective and find ways to resolve their differences?
Are you an experienced Mediator?
Do you understand the New Zealand employment jurisdiction?
Permanent, full-time role based in either Auckland/Hamilton/Wellington.
About the Role - Tēnei tūranga:
Help people find a way forward.
As a Mediator, you'll play a vital role in helping people resolve their employment disputes and support constructive employment relationships. Each day brings a new opportunity to make a difference in people's lives.
Working under the Employment Relations Act, you'll facilitate conversations that allow people to have their voice heard, better understand each other, explore options, and work towards an agreed solution. This may involve meeting with people together or separately, either in person, online, or over the phone.
Few mediation roles offer the breadth of experience available in our Dispute Resolution team. You'll develop through a diverse range of employment disputes, from individual workplace disputes to learning large-scale collectives and industrial action. You’ll work with employees, employers, businesses, unions, representatives and advocates. This variety provides outstanding opportunities to develop your skills and broaden your experience across the full employment relations landscape.
We're looking for someone who enjoys working with people and remains calm and impartial in complex or high-conflict situations. You'll be skilled at building trust, creating a safe environment for discussion, and supporting people from diverse backgrounds through a fair and accessible process.
This is a rewarding opportunity to use your mediation, conflict resolution and legal analytical skills to make a meaningful impact for New Zealand workplaces every day.
Ngā pukenga me ngā wheako e hiahiatia ana -
Skills and Experience Required
Understanding of employment legislation and employment relations.
Collective bargaining or industrial relations experience is an advantage.
Mediation accreditation (or equivalent experience), with the ability to use other a range of dispute resolution techniques to help resolve complex cases.
Experience working with people in sensitive contexts, with the ability to respond appropriately to a wide range of needs, perspectives, and lived experiences across diverse communities.
Demonstrated empathy and active listening skills, with the ability to remain impartial (or multi-partial) and work constructively with parties holding differing views and interests.
Strong written and verbal communication skills.
Adaptable and resilient, with strong organisational skills and the ability to manage a caseload in a fast-paced environment. Ability to travel within New Zealand as required.
Legal right to live and work in New Zealand.
About MBIE - Ētahi kōrero mō MBIE:
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.
We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.
People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.
Mahi Tahi – Better Together
Māia – Bold and brave
Pae Kahurangi – Build our Future
Pono Me Te Tika – Own It
Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.
MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.
E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahunga roa o ngā iwi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, ka tutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapa kua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.
How to Apply - Me pēhea te tono:
Click here to view a position description. When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role. Alll applications must be submitted via our online process.
Email Jackie Johnson at [email protected] quoting ref MBIE/19933 if you have any further questions.
Our purpose is to grow the New Zealand economy to provide a better standard of living for all New Zealanders.
Industry
Government Administration
Company size
1,001-5,000 employees
Founded
2012
Headquarters
Wellington 6140
LinkedIn followers
136,383
We are the New Zealand Government’s leading business-facing agency. We provide world class policy, advice, regulation and services to support New Zealand businesses to grow.
We support a diverse range of portfolios including Māori economic development, building and construction, tourism and regional development, labour science and enterprise, and innovation and investment. We provide expert advice and support to Crown entities, board appointments and secretariat services. As the result of the broad scope of what we do, we offer a wide range of roles across our different locations.
Our ambition is to create a dynamic business environment which creates opportunities for all New Zealanders and contributes to growth without compromising our environment or the safety of our work places. Our Immigration New Zealand teams look after New Zealand’s immigration rules and laws, which in turn support our economic growth and strengthen our international relationships.
See our social media terms of service at mbie.govt.nz/smterms.
Offices: 15 Stout Street, PO Box 1473, Wellington 6140, NZ
How many Government & Public Sector jobs are open in Auckland, New Zealand right now?
There are currently 126 open government & public sector positions in Auckland, New Zealand listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Government & Public Sector roles in Auckland, New Zealand?
Companies currently hiring include Auckland Council, Hato Hone St John, Watercare Services Limited, Faculty of Medical and Health Sciences, University of Auckland, Ministry of Business, Innovation and Employment, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Government & Public Sector jobs in Auckland, New Zealand?
Yes — 51 of the 126 open government & public sector positions offer remote or hybrid work (1 remote, 50 hybrid).
How do I apply for Government & Public Sector jobs in Auckland, New Zealand?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.