The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the Career Centers and through referrals to our community p…
The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the Career Centers and through referrals to our community p…
The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the Career Centers and through referrals to our community p…
PURPOSE Strengthening Resiliency and Supporting Recovery VISION Promote and enhance access to intellectual, developmental, and behavioral health services that improve the lives of those in our community. VALUE We pledge …
Skills: Crisis Intervention, Trauma-Informed Care, Community Based Assessment, Mental Health Advocacy, Cultural Competency
JOB SUMMARY: The Career Advisor I (CA) is a pivotal role on the team. The CA provides career counseling and coaching to help customers enhance their training and professional skillset to obtain employment in their desire…
Skills: Career Counseling, Case Management, Resume Development, Interview Coaching, Labor Market Analysis
JOB SUMMARY: The Career Advisor I (CA) is a pivotal role on the team. The CA provides career counseling and coaching to help customers enhance their training and professional skillset to obtain employment in their desire…
Skills: Career Counseling, Case Management, Resume Development, Interview Coaching, Labor Market Analysis
JOB SUMMARY: The Career Advisor I (CA) is a pivotal role on the team. The CA provides career counseling and coaching to help customers enhance their training and professional skillset to obtain employment in their desire…
Skills: Career Counseling, Case Management, Resume Development, Labor Market Analysis, Interviewing Techniques
JOB SUMMARY: The Career Advisor I (CA) is a pivotal role on the team. The CA provides career counseling and coaching to help customers enhance their training and professional skillset to obtain employment in their desire…
Skills: Career Counseling, Case Management, Resume Development, Interviewing Techniques, Labor Market Information
Job Description Under direct supervision, participates in classroom lectures, seminars, and practical training sessions to complete the Basic Peace Officer Certification at an approved state-supported institution.
Skills: Microsoft Office, Office Equipment, Vehicle Operation, Firearm Proficiency
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Skills: Typing, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
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Skills: Patient Assessment, Medication Administration, Emergency Medical Aid, Medical Documentation, HIPAA Compliance
TITLE Secretary JOB SUMMARY Performs clerical duties in a variety of University settings. Responsibilities encompass basic bookkeeping, scheduling, processing, recording and verifying information requiring knowledge of o…
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ATTN FERS RETIREES: Earnings received as an ATC Instructor, ATC Training Instructional Supervisor, or Contractor Site Supervisor working on this program are EXEMPT from the Supplemental Annuity earnings limits for FERS r…
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Hourly Rate: $20.53 Schedule: Monday - Friday 11:30pm to 8:30am Full-Time Position Must be able to work a flexible schedule to include weekends, evenings, and holidays as needed. Benefits include Medical, Vision, Dental,…
Performs a variety of moderately complex support tasks which may include: inputting, processing and distributing a variety of documents and records; collecting, compiling, filing and maintaining data; reconciling data, f…
Skills: Data Entry, Customer Service, Document Processing, Record Maintenance, Typing
HQ IMCOM PM/P Higher Headquarters Assessment Team Infrastructure Engineering Lead
San Antonio, Texas, United States · Hybrid
Senior
Description The Ascendancy Group’s Mission: To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. * This position is continge…
Benefits: Competitive salary Location Hybrid in Austin, TX Experience Level Senior Level (15 or more years of experience) Role Overview The Senior Systems Analyst provides highly advanced functional configuration, techni…
Here's The Role Are you driven by the growing electrification of our energy system and the chance to support economic growth in Texas? Are you interested in helping new generation technologies like solar, wind, and batte…
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Overview About M.C. Dean M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex inf…
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Honorably Retired Law Enforcement Officer - Cargo Escort Agent
Addison, Texas, United States · On-site
Senior+
Honorably Retired Law Enforcement Officer - Cargo Escort Agent Position Summary First Responder Protective Services is seeking prior ERT, military, or law enforcement professionals for our Specialized Logistical Escort /…
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Full-time
high school
Health Insurance, Wellness Reimbursement, Paid Time Off, Paid Parental Leave, 401(K) With 100% Employer Match, Dental Insurance
Posted 27d ago
~40 hrs/week
Responsibilities
The CSR builds relationships with customers to help them access workforce services and job opportunities through Career Centers and community partners. Responsibilities include assessing customer goals, providing job market advice, and assisting with resume and application development.
Requirements
Candidates must have a high school diploma or GED, a valid driver's license, and preferably six months of relevant experience. Bilingual proficiency in English and Spanish is strongly preferred.
Full job description
The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the Career Centers and through referrals to our community partners.
ESSENTIAL FUNCTIONS:
Communicate with customers by telephone, virtually, or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.
Review and identify job opportunities for customers and provide referrals to qualified candidates.
Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.
Develop constructive and cooperative working relationships with internal team members, the public and external partners.
Actively seeks ways to improve workforce services to meet labor market needs.
Contributes to the Career Center performance goals, including customer service and following-up with workforce center customers.
Performs other duties as assigned and fulfills responsibilities as required.
KNOWLEDGE / SKILLS / ABILITIES:
Previous knowledge of workforce development or career counseling services is helpful.
Knowledge of the local communities being served and understanding labor market and resources.
Able to learn and use computers, systems, and programs such as word processing, and spreadsheets.
Exceptional customer service and interpersonal skills.
Able to work with diverse customers with unique needs and communication styles.
Can effectively handle or resolve challenging situations and difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others.
Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented. Able to multi-task and learn different systems/platforms, and diverse programs and services offered to customers.
Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
EDUCATION AND EXPERIENCE:
High school diploma or GED.
Valid driver’s license and proof of insurance with good driving record.
Six months of relevant experience preferred.
Bilingual in English and Spanish strongly preferred.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
Physical requirements include lifting up to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Floridians, and Nevadans. C2 GPS has a reputation for outstanding customer service, building relationships in our local communities, and providing career services to enable job seekers to find meaningful work and grow their careers.
Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors. Fueled by unprecedented growth, our service delivery model currently spans several counties in Texas, Florida, and Nevada.
C2 GPS’ guiding principle is to successfully navigate workforce development solutions. Our employees must be passionate about providing superior customer service to all our customers and supporting the communities where we live and work.
Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you’ll also gain access to a competitive benefits plan that enhances your work-life balance. Let’s make a difference together!
Health Insurance (with no-cost options for employee-only plans)
Wellness Reimbursement
Generous Paid Time Off
Paid Parental Leave
401(K) with 100% Employer Match up to 6% of individual contributions
Dental
Vision
Life Insurance
Short and Long Term Disability
Pet Insurance
EEO/AA
C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws.
Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.
The official LinkedIn page of C2 Global Professional Services
Industry
Business Consulting and Services
Company size
501-1,000 employees
Founded
2010
Headquarters
Austin, Texas
LinkedIn followers
1,873
C2 GPS was founded to offer a viable, and now successfully proven, alternative to what is available in terms of service providers. We look for Workforce Investment Board partners to commit to working beyond workforce dogma to improve communities, invest in staff development to achieve exceptional customer service and invest in innovation and technology to improve the system.
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