SOC Operator / Dispatcher Must have an Alarm Systems Monitor license. Position Summary: First Responder Protective Services (FRPS) is hiring multiple SOC Operators / Dispatchers in the Plano area to monitor alerts and ca…
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Full-time
professional certificate
Paid Time Off, Health Insurance, Dental Insurance, Vision Insurance, 401(k) Plan
Posted 10d ago
~40 hrs/week
Responsibilities
Monitor CCTV, GPS, and alarm systems in real-time to identify and document incidents. Dispatch emergency services or appropriate personnel and maintain detailed communication logs.
Requirements
Candidates must possess or be willing to obtain an Alarm Systems Monitor license. Prior experience in dispatch or control room operations is preferred, along with the ability to work 24/7 shifts.
Full job description
SOC Operator / Dispatcher
Must have an Alarm Systems Monitor license.
Position Summary: First Responder Protective Services (FRPS) is hiring multiple SOC Operators / Dispatchers in the Plano area to monitor alerts and camera feeds across approximately 2300 sites in the United States. The ideal candidate must be flexible to work in a 24/7 shift operations environment (day, night, weekends, holidays).
Please note this is not a security role and in order to be considered candidates must have or be willing to get Alarm Systems Monitor license.
Responsibilities:
Monitor CCTV, GPS, alarms, and tracking systems in real-time.
Receive and document incoming calls and incident reports.
Dispatch appropriate personnel or emergency services.
Maintain incident logs and communication records.
Escalate critical events according to established protocols.
Shifts available:
10:00pm - 6:30am Monday and Tuesday Off
11:00pm - 7:30am Wednesday & Thursday Off
Qualifications:
Alarm Systems Monitor License
Excellent multitasking and situational awareness.
Strong written and verbal communication skills.
Prior experience in dispatch, 911, or control room operations preferred.
Familiarity with security or logistics monitoring software.
Maintain professional composure under pressure.
Adhere strictly to confidentiality and information security policies.
Document all actions clearly and accurately.
Demonstrate teamwork, accountability, and responsiveness.
Be flexible for 24/7 shift operations (day, night, weekends, holidays).
Compensation:
$20 Weekly Paid
Full-Time Employee Benefits
Paid Time Off (PTO):
1st Year: Accrue up to 7 days (56 hours)
2nd Year: Accrue up to 10 days (80 hours)
5th Year and beyond: Accrue up to 15 days (120 hours)
Health Insurance:
Company pays up to $300/month toward employee’s health insurance
Comprehensive medical, dental, and vision coverage (eligible after first month)
Retirement:
401(k) plan with up to 4% company match
Posted By:
First Responder Protective Services 4006 Belt Line Rd, Suite 138 Addison, TX 75001 Texas Department Of Public Safety Private Security Program License # C10520601
Equal Employment Opportunity
First Responder Protective Services is an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
A leading provider for off duty police protective services throughout Texas and the U.S. Complete security solutions.
Industry
Security and Investigations
Company size
51-200 employees
Founded
2019
Headquarters
Addison, Texas
LinkedIn followers
614
First Responder Protective Services Corp is a premier provider of off-duty police officers for security services across Texas and the continental United States. As our services have evolved, we now offer a comprehensive range of security solutions, including executive protection, high-value cargo escorts, armed and unarmed security, fire watch services, and mobile surveillance solutions.
Owned, operated, and managed by U.S. Military veterans, law enforcement executives, and corporate business professionals, we are renowned for delivering best-in-class security services to diverse clients and communities. Since our establishment, our core mission at FRPS has been to provide unparalleled customer service to every client. We achieve this mission by upholding a foundation built on meticulous attention to detail, unwavering integrity, rigorous accountability, profound empathy, and a genuine commitment to meeting the needs of both our clients and the officers we serve.
At First Responder Protective Services Corp, we take immense pride in the professionalism and expertise of our security professionals. Our core team consists of seasoned individuals with backgrounds in law enforcement and the military, ensuring that our clients receive the highest level of security professionals.
Since our inception in 2019, First Responder Protective Services Corp has steadily emerged as an industry leader. Our personnel dedicate over 15,000 hours each month to serving a diverse customer base, including educational facilities, commercial and retail establishments, Fortune 500 companies, construction sites, warehouses, and more.
Through competitive employee pay, comprehensive benefits packages, and unwavering support for our security professionals, we prioritize the retention of top talent for each client location. This commitment underscores our dedication to delivering exceptional security services that prioritize quality and client satisfaction.
Offices: 4006 Belt Line Rd, STE 138, Addison, Texas 75001, US
HOA SecuritySpecial EventsAsset protectionoff-duty policehigh value cargo escortsexecutive protectionsecurityand mobile surveillance camerasSecurityPhysical Security
A leading provider for off duty police protective services throughout Texas and the U.S. Complete security solutions.
Industry
Security and Investigations
Company size
51-200 employees
Founded
2019
Headquarters
Addison, Texas
LinkedIn followers
614
First Responder Protective Services Corp is a premier provider of off-duty police officers for security services across Texas and the continental United States. As our services have evolved, we now offer a comprehensive range of security solutions, including executive protection, high-value cargo escorts, armed and unarmed security, fire watch services, and mobile surveillance solutions.
Owned, operated, and managed by U.S. Military veterans, law enforcement executives, and corporate business professionals, we are renowned for delivering best-in-class security services to diverse clients and communities. Since our establishment, our core mission at FRPS has been to provide unparalleled customer service to every client. We achieve this mission by upholding a foundation built on meticulous attention to detail, unwavering integrity, rigorous accountability, profound empathy, and a genuine commitment to meeting the needs of both our clients and the officers we serve.
At First Responder Protective Services Corp, we take immense pride in the professionalism and expertise of our security professionals. Our core team consists of seasoned individuals with backgrounds in law enforcement and the military, ensuring that our clients receive the highest level of security professionals.
Since our inception in 2019, First Responder Protective Services Corp has steadily emerged as an industry leader. Our personnel dedicate over 15,000 hours each month to serving a diverse customer base, including educational facilities, commercial and retail establishments, Fortune 500 companies, construction sites, warehouses, and more.
Through competitive employee pay, comprehensive benefits packages, and unwavering support for our security professionals, we prioritize the retention of top talent for each client location. This commitment underscores our dedication to delivering exceptional security services that prioritize quality and client satisfaction.
Offices: 4006 Belt Line Rd, STE 138, Addison, Texas 75001, US
HOA SecuritySpecial EventsAsset protectionoff-duty policehigh value cargo escortsexecutive protectionsecurityand mobile surveillance camerasSecurityPhysical Security