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Jobs at First Responder Protective Services Corp (Now Hiring) — 1 open

First Responder Protective Services Corp logoFirst Responder Protective Services Corp

SOC Operator/Dispatcher

Plano, Texas, United States · On-site

Entry level

SOC Operator / Dispatcher Must have an Alarm Systems Monitor license. Position Summary: First Responder Protective Services (FRPS) is hiring multiple SOC Operators / Dispatchers in the Plano area to monitor alerts and ca…

Skills: CCTV Monitoring, GPS Tracking, Alarm Monitoring, Dispatching, Incident Reporting

First Responder Protective Services Corp logo

SOC Operator/Dispatcher

First Responder Protective Services Corp

Plano, Texas, United States • On-site

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Entry level

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  • Full-time
  • professional certificate
  • Paid Time Off, Health Insurance, Dental Insurance, Vision Insurance, 401(k) Plan
  • Posted 10d ago
  • ~40 hrs/week

Responsibilities

Monitor CCTV, GPS, and alarm systems in real-time to identify and document incidents. Dispatch emergency services or appropriate personnel and maintain detailed communication logs.

Requirements

Candidates must possess or be willing to obtain an Alarm Systems Monitor license. Prior experience in dispatch or control room operations is preferred, along with the ability to work 24/7 shifts.

Full job description

SOC Operator / Dispatcher

Must have an Alarm Systems Monitor license.

Position Summary:
First Responder Protective Services (FRPS) is hiring multiple SOC Operators / Dispatchers in the Plano area to monitor alerts and camera feeds across approximately 2300 sites in the United States. The ideal candidate must be flexible to work in a 24/7 shift operations environment (day, night, weekends, holidays).

Please note this is not a security role and in order to be considered candidates must have or be willing to get Alarm Systems Monitor license.

Responsibilities:

  • Monitor CCTV, GPS, alarms, and tracking systems in real-time.
  • Receive and document incoming calls and incident reports.
  • Dispatch appropriate personnel or emergency services.
  • Maintain incident logs and communication records.
  • Escalate critical events according to established protocols.

Shifts available:

  • 10:00pm - 6:30am Monday and Tuesday Off
  • 11:00pm - 7:30am Wednesday & Thursday Off

Qualifications:

  • Alarm Systems Monitor License
  • Excellent multitasking and situational awareness.
  • Strong written and verbal communication skills.
  • Prior experience in dispatch, 911, or control room operations preferred.
  • Familiarity with security or logistics monitoring software.
  • Maintain professional composure under pressure.
  • Adhere strictly to confidentiality and information security policies.
  • Document all actions clearly and accurately.
  • Demonstrate teamwork, accountability, and responsiveness.
  • Be flexible for 24/7 shift operations (day, night, weekends, holidays).

Compensation:

  • $20 Weekly Paid

Full-Time Employee Benefits

  • Paid Time Off (PTO):
    • 1st Year: Accrue up to 7 days (56 hours)
    • 2nd Year: Accrue up to 10 days (80 hours)
    • 5th Year and beyond: Accrue up to 15 days (120 hours)
  • Health Insurance:
    • Company pays up to $300/month toward employee’s health insurance
    • Comprehensive medical, dental, and vision coverage (eligible after first month)
  • Retirement:
    • 401(k) plan with up to 4% company match

Posted By:

First Responder Protective Services
4006 Belt Line Rd, Suite 138
Addison, TX 75001
Texas Department Of Public Safety Private Security Program License # C10520601


Equal Employment Opportunity

First Responder Protective Services is an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.



Related keywords

SOC OperatorDispatcherAlarm Systems Monitor LicenseCCTVGPS TrackingIncident LogsControl Room OperationsFirst Responder Protective ServicesSecurity MonitoringLogistics Monitoring

About First Responder Protective Services Corp

LinkedInVisit site

A leading provider for off duty police protective services throughout Texas and the U.S. Complete security solutions.

Industry
Security and Investigations
Company size
51-200 employees
Founded
2019
Headquarters
Addison, Texas
LinkedIn followers
614

First Responder Protective Services Corp is a premier provider of off-duty police officers for security services across Texas and the continental United States. As our services have evolved, we now offer a comprehensive range of security solutions, including executive protection, high-value cargo escorts, armed and unarmed security, fire watch services, and mobile surveillance solutions. Owned, operated, and managed by U.S. Military veterans, law enforcement executives, and corporate business professionals, we are renowned for delivering best-in-class security services to diverse clients and communities. Since our establishment, our core mission at FRPS has been to provide unparalleled customer service to every client. We achieve this mission by upholding a foundation built on meticulous attention to detail, unwavering integrity, rigorous accountability, profound empathy, and a genuine commitment to meeting the needs of both our clients and the officers we serve. At First Responder Protective Services Corp, we take immense pride in the professionalism and expertise of our security professionals. Our core team consists of seasoned individuals with backgrounds in law enforcement and the military, ensuring that our clients receive the highest level of security professionals. Since our inception in 2019, First Responder Protective Services Corp has steadily emerged as an industry leader. Our personnel dedicate over 15,000 hours each month to serving a diverse customer base, including educational facilities, commercial and retail establishments, Fortune 500 companies, construction sites, warehouses, and more. Through competitive employee pay, comprehensive benefits packages, and unwavering support for our security professionals, we prioritize the retention of top talent for each client location. This commitment underscores our dedication to delivering exceptional security services that prioritize quality and client satisfaction.

Offices: 4006 Belt Line Rd, STE 138, Addison, Texas 75001, US

HOA SecuritySpecial EventsAsset protectionoff-duty policehigh value cargo escortsexecutive protectionsecurityand mobile surveillance camerasSecurityPhysical Security
View all jobs at First Responder Protective Services Corp

About First Responder Protective Services Corp

LinkedInVisit site

A leading provider for off duty police protective services throughout Texas and the U.S. Complete security solutions.

Industry
Security and Investigations
Company size
51-200 employees
Founded
2019
Headquarters
Addison, Texas
LinkedIn followers
614

First Responder Protective Services Corp is a premier provider of off-duty police officers for security services across Texas and the continental United States. As our services have evolved, we now offer a comprehensive range of security solutions, including executive protection, high-value cargo escorts, armed and unarmed security, fire watch services, and mobile surveillance solutions. Owned, operated, and managed by U.S. Military veterans, law enforcement executives, and corporate business professionals, we are renowned for delivering best-in-class security services to diverse clients and communities. Since our establishment, our core mission at FRPS has been to provide unparalleled customer service to every client. We achieve this mission by upholding a foundation built on meticulous attention to detail, unwavering integrity, rigorous accountability, profound empathy, and a genuine commitment to meeting the needs of both our clients and the officers we serve. At First Responder Protective Services Corp, we take immense pride in the professionalism and expertise of our security professionals. Our core team consists of seasoned individuals with backgrounds in law enforcement and the military, ensuring that our clients receive the highest level of security professionals. Since our inception in 2019, First Responder Protective Services Corp has steadily emerged as an industry leader. Our personnel dedicate over 15,000 hours each month to serving a diverse customer base, including educational facilities, commercial and retail establishments, Fortune 500 companies, construction sites, warehouses, and more. Through competitive employee pay, comprehensive benefits packages, and unwavering support for our security professionals, we prioritize the retention of top talent for each client location. This commitment underscores our dedication to delivering exceptional security services that prioritize quality and client satisfaction.

Offices: 4006 Belt Line Rd, STE 138, Addison, Texas 75001, US

HOA SecuritySpecial EventsAsset protectionoff-duty policehigh value cargo escortsexecutive protectionsecurityand mobile surveillance camerasSecurityPhysical Security
View all jobs at First Responder Protective Services Corp

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