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Principal/Sr Principal Engineer Software LabVIEW/TestStand
San Diego, California, United States · On-site
$114k–$213k/yr
Senior
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$118k–$176k/yr
Senior
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Housing Resource Center Program Supervisor, Berkeley
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Mid level
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DESERT SANDS PUBLIC CHARTER SCHOOL
Student Relations Technician
Lancaster, California, United States · On-site
$19/hr–$29/hr
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$23/hr–$26/hr
Full-time
high school, bachelor degree
Medical Insurance, Vision Insurance, Dental Insurance, Life Insurance, 403(b) Retirement Plan, Employee Assistance Program (EAP)
Posted 37d ago
~40 hrs/week
Responsibilities
Provide direct services to renters at risk of eviction by connecting them to rental assistance, legal resources, and supportive services. Conduct comprehensive intakes and assessments to develop individualized housing stabilization plans and promote long-term housing retention.
Requirements
Requires a High School Diploma or GED and at least one year of case management or customer service experience. A Bachelor's degree and bilingual Spanish skills are preferred.
Full job description
Role: Case Manager, System Navigator (HSLT)
Reports to: Program Manager, Housing Stability and Linkage
Program: 1700-Coordinated Entry System
Department: Coordinated Entry
Location: The Nest - 222 South Hill St. 7th Floor, Los Angeles, CA 90012
Setting: Hybrid
Schedule: Monday - Friday, 8am - 4:30pm
Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 10
Summary:
The Case Manager for the Housing Stability & Linkage Team provides direct services to Los Angeles County renters who are at risk of eviction or housing instability. Funded through the Los Angeles County Affordable Housing Solutions Agency (LACAHSA), this position plays a critical role in preventing homelessness by connecting clients to rental assistance, legal resources, and supportive services. Working as part of a multidisciplinary team, the Case Manager conducts triage and assessment, service planning, and resource connection to stabilize households and promote long-term housing retention. This role requires strong engagement skills, knowledge of housing resources, and a commitment to equitable, client-centered care.
Essential Duties and Responsibilities:
Conducts comprehensive intakes and assessments to determine client needs, eligibility and risk factors.
Assesses strengths and barriers of households who are unstably housed and at-risk of homelessness to determine housing and service needs.
Completes a prioritization tool with each participant/household to determine vulnerability and risk level.
Works with household to rapidly collect documentation needed to verify program eligibility and utilize a progressive-assistance approach to determine appropriate type and level of assistance needed.
Collaborates with Central Fiscal Agent and Legal Assistance programs to submit both financial assistance requests and legal referrals in a timely manner, preventing further jeopardization of housing.
Develops individualized housing stabilization goal plan with participants. This will include potential linkages to employment, legal, mental health, medical, and other community services.
Provides advocacy with landlords on the household’s behalf to develop a workable plan to maintain housing.
Creates and maintain consistent communication channels, both verbal and written, between several parties (i.e., household participants, fiscal administrator, legal team, outreach and engagement staff, stabilization case management staff)
Consults with management staff to confirm household has resolved housing crisis prior to exiting from program.
Provides participant-centered system navigation support to individuals who are not prioritized for financial support but are determined to be eligible for additional assistance.
Works in conjunction with legal service entities to facilitate the workflow between case management and legal service support.
Provides linkage to credit counseling and other services necessary to assist program participants with critical skills related to budgeting, managing money, accessing a free personal credit report, and resolving personal credit problems.
Documents all services identified and provided, referrals made, and participant feedback via satisfaction surveys in HMIS or selected electronic database.
Advocates for and actively assists individuals in obtaining services (e.g., benefits, mental health, substance abuse, housing referrals, financial assistance, home-based services, training, medical services, mentoring and socialization).
Refers for reunification or relocation support when necessary.
Maintains accurate, timely, and complete client records in electronic database, ensuring all services and outcomes are documented in compliance with LACAHSA and agency requirements.
Participates in case conferencing, team meetings, and cross-system coordination efforts.
Attends all meetings and trainings relevant to program and scope of work.
Other duties as assigned.
Qualifications:
High School Diploma or GED or Equivalent and minimum of one year case management or customer service experience required
Able to communicate and interact with subcontractors, service providers and community partners in a culturally competent manner
Preferred Qualifications:
Bachelor’s degree
Bilingual Spanish
Work Environment:
Combination of field (will need to travel) and indoor office environment.
Regularly required to sit, stand, bend; occasionally lift up to 35lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise, and odor.
May need to bend, stoop, twist, and sit throughout the day.
EXPECTED BEHAVIORS OF ALL STAFF
Act as a role model
Demonstrate a sense of responsibility
Continuously learn and improve
Acknowledge your own areas of improvement
Hear and provide honest, specific and direct feedback
Create an environment where everyone is welcomed valued and respected
Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
Empowering the most vulnerable among us to navigate the multi-faceted obstacles they face and rebuild their lives.
Industry
Civic and Social Organizations
Company size
501-1,000 employees
Headquarters
Los Angeles, CA
LinkedIn followers
5,480
The People Concern is looking for case managers, nurses, clinicians and more! Visit us at http://thepeopleconcern.org/careers.php
Los Angeles County’s largest housing and social services agency, The People Concern provides a fully integrated system of care for our most vulnerable neighbors including housing, mental health and medical treatment, and social services. We believe that everyone should be housed, healthy and safe.
The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty years of work in the community, The People Concern empowers the most vulnerable among us to rebuild their lives.
Offices: 2116 Arlington Ave., Suite 100, Los Angeles, CA 90018, US
homelessnesssocial servicehousing firstharm reductionhousingand permanent housingSocialNon ProfitCustomer Service
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