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$105k–$160k/yr
Full-time
bachelor degree
Health Insurance, Pre-tax Spending Accounts, Retirement Benefits, Paid Time Off, Short-term Disability, Long-term Disability
Posted 16d ago
~40 hrs/week
Responsibilities
Oversee all replenishment and inventory management activities for a specific area, managing a team of buyers and support specialists. Drive key performance metrics including service levels, days inventory on hand, and freight optimization while collaborating with sales and merchandising leadership.
Requirements
Requires a bachelor's degree in business, supply chain, or a related field, or equivalent military/work experience. Must have at least 7 years of experience managing operations and leading teams within core supply chain functions.
BASIC PURPOSE As an Area Director, Replenishment within US Foods, you will be pivotal to how we serve and delight our customers. This role sits in our Supply chain organization, within our Replenishment Team. You will be assigned to a specific Area, consisting of one to three markets, and will oversee a team of talented Replenishment Leads, Buyers, and Operations Support Specialists.
Collectively, your team will drive all Replenishment buying and inventory management activities for the Area across all categories (grocery, fresh, produce). Additionally, you will represent the Replenishment function on the Area leadership staff, which includes local and national sales leaders.
This role will be onsite 5 days a week (Monday - Friday) at the Greensburg, PA US Foods location.
ESSENTIAL RESPONSIBILITIES
Performance Management Responsibilities
As an Area Director, Replenishment, you will own and manage all replenishment related performance metrics for your Area.
Actively engage in Area-level staff meetings on replenishment performance and issue resolution. Represent replenishment at Area staff meetings & own all follow-ups.
Drive improved performance on the key metrics and provide timely updates to the Area staff on these efforts:
Target Service Levels: Track and monitor customer service levels for your Area across all categories. Serve as the single point of contact for service requests.
Optimal Days Inventory on Hand (DIOH): Monitor inventory trends in your Area and work with Buyer team to determine corrective actions for over/ under positions.
Spoilage & Inventory Adjustment: Track and monitor spoilage, F2F, Inventory cost change (ICC), etc. across all categories.
Freight Optimization: Manage optimal order patterns and volume to maximize freight savings, while meeting inventory goals
Operations and Execution Responsibilities
Replenishment Execution: As an Area Director, Replenishment, you will oversee all replenishment and inventory management activities in your Area.
Inventory Management: Oversee Area Buyers to manage inventory health i.e., gap to target DIOH levels; highlight issues with DIOH target to our Replenishment Center of Excellence (COE)
Purchase Order (PO) Management: Oversee Area Buyers to ensure POs are issued timely to our vendors with high reliance on Suggested Order Quantities (SOQ) and optimal parameters.
Root Causing Stock Outs: Actively work with buyer team to root cause and address major stock outs & anticipated shorts; finalize recovery actions for long term outages.
Replenishment Operations: Oversee Operations Support Specialists to ensure timely updates / changes to the POs and arrival to the DCs; help escalate issues to transportation, DC operations and merchandising teams for significant supply delays; work with buyers to communicate major issues to Sales and Replenishment leadership.
Billing and Costing: Work with Buyer team to resolve discrepancies through CASIS.
Area Operations: Provide local ownership & accountability for overall service performance and special events.
Service Requests: Ensure Replenishment related service requests are assigned timely to the correct Support Specialists and actioned within the response SLA; Work with Buyer team to determine allocation priorities for significantly constrained items.
Supporting Area Sales: Work with your Buyers and Support Specialist team to ensure local sales events are well supported and orchestrated; Partner with Sales and Merchandising to manage demand forecast and ensure preparedness for key events.
Customer & Items Transitions: Oversee major customer transitions (start-up & ramp-down) and assortment transitions by providing Buyer team with the needed process expertise and facilitating cross-functional support.
Area Specific Service Issues: Triaging & resolving acute/ seasonal challenges, e.g., hurricanes, fire business, education ramp-up, etc.
Team Leadership Responsibilities
You will have the opportunity to manage a large team of Replenishment Leads, Buyers, and Operations Support Specialists for your Area. Specifically, you will:
Oversee, manage, and monitor all Replenishment activities of your team.
Ensure coordination and information flow between Buyers & Support Specialists.
Build a strong culture of customer service, collaboration, performance, and continuous improvement within your team.
Provide coaching and process guidance to your team; when needed, work closely with Center of Excellence (COE) teams to bring the required expertise.
Represent your team on regular performance evaluations and help build a strong talent pipeline within the replenishment function.
Provide regular 1x1 feedback to your team based on cross-functional inputs.
Process & Continuous Improvement Responsibilities
As a member of the Replenishment leadership team, you will help drive process consistency and build competency within the team:
Systems Trust and Reliance: Coach the Buyer team to drive high reliance and trust on systems (e.g., SCPO) for planning and buying activities. Capture team feedback and escalate to COE and systems team to fix parameters and/ or configuration.
Competency Development: Identify required process, analytics, and system training needs within your team; work with Replenishment leadership and COE to co-develop those competencies and bring those trainings to your team.
Subject Matter Expertise: Assume subject matter expertise in certain process Areas by helping build process playbooks, driving process excellence and conducting trainings.
Continuous Improvement: Share your findings, operational learnings, and process improvement opportunities with your peer group and Replenishment Center of Excellence (COE).
SUPERVISION
Responsible for the Buyers, Replenishment Leads, and Operations Support Specialists for your Area
RELATIONSHIPS
This role sits in our Supply chain organization, within our Replenishment Team. Given the cross-functional nature of this role, you will build and maintain communication with multiple functions within US Foods:
Replenishment Leadership: You will report into the Senior Director, Region Replenishment, who oversees replenishment for the entire Region. You will interact with the Region Replenishment leader on a frequent basis to update on Area level performance as well as engage on key issues that need leadership involvement to resolve or escalate.
Replenishment Center of Excellence (COE): You will provide your team with ongoing, timely support and expertise on demand forecasting, buying optimization, inventory optimization, and systems configuration.
Area Leadership: On a day-to-day basis, you will work closely with Area leadership team, including the Area President; you will be a key member of the Area leadership staff meetings and represent replenishment as function on that meeting.
Additional functions you will work closely with:
Merchandising: Vendor, category, and assortment related aspects
DC Operations: DC inbound, slotting, and outbound related aspects
Local Sales: Area specific service challenges and recovery actions
Transportation: Inbound freight and pick-up delays
Finance & Costing: Cost and pricing related aspects
National Sales Support Team: Setting up new customers & fielding new orders for national accounts.
WORK ENVIRONMENT
Inside office
Up to 20% travel, as determined by business need.
MINIMUM QUALIFICATIONS
Bachelor’s degree in business, supply chain, or related fields, or related experience and/or military experience
7 years of work experience managing operations and leading teams within core supply chain functions, specifically supply planning, inventory management, vendor management purchasing, or other food service/ distribution related functions such as merchandising, category management, and/or sales operations.
Strong interpersonal skills
Ability to manage & coach large team of supply chain talent.
Ability to collaborate cross-functionally and draw linkages with business impact.
Familiarity with analytics and supply chain planning and buying systems.
Ability to synthesize key information, present in both sales meetings and customer facing calls to influence key decisions.
Proficient at Microsoft Office i.e., Excel, Word, etc.
This role will also receive annual incentive plan bonus and long-term incentive program.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$105,000 - $160,000
EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status
US Foods is a foodservice distributor, partnering with restaurants and operators to help their businesses succeed.
Industry
Food and Beverage Services
Company size
10,001+ employees
Headquarters
Rosemont, IL
LinkedIn followers
430,438
Total funding
$2.0B
US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed.
With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions.
US Foods is headquartered in Rosemont, IL, and generates more than $28 billion in annual revenue. Visit usfoods.com to learn more.
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