Phoenix, Arizona, United States · On-site
$44k–$45k/yr
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community a…
Skills: Customer Service, Needs-Based Sales, Critical Thinking, Active Listening, Time Management
Phoenix, Arizona, United States · Hybrid
As a Controllership Analyst here at Honeywell, you will play a crucial role in managing financial records, ensuring compliance with accounting standards, and providing insights that drive strategic decision-making within…
Skills: Financial Reporting, Month-end Close, Journal Entries, Reconciliations, Budgeting
Phoenix, Arizona, United States · On-site
About Us ITC Worldwide Advisors, LLP is a rapidly growing, modern provider of professional services to the middle market, operating globally. Our mission is to instill confidence in a world of change. Enable Transformati…
Skills: Audit, Accounting, Financial Statement Preparation, Risk Assessment, Internal Control Evaluation
Phoenix, Arizona, United States · Hybrid
POSITION SUMMARY: The Director, Corporate Services is responsible for leading a team of attorneys and other legal professionals in providing advice and counsel on matters managed by the Legal Department’s Corporate Servi…
Skills: Corporate Transactional Law, Securities Law, Corporate Governance, Mergers And Acquisitions, Antitrust Compliance
Phoenix, Arizona, United States · On-site
Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our bus…
Skills: Customer Service, Night Audit, Financial Reporting, Account Reconciliation, Hotel PMS
Desert Financial Credit UnionPhoenix, Arizona, United States · On-site
Tellers contribute to the success of the credit union and its members by delivering accurate, efficient, and exceptional service experiences. They focus on service excellence and financial wellbeing by building trust thr…
Skills: Cash Handling, Customer Service, Financial Consulting, Transaction Processing, Compliance Adherence
Phoenix, Arizona, United States · On-site
Description Why United Way Since 1925, Valley of the Sun United Way (VSUW) has unified diverse partners, donors, businesses, nonprofits, government, and faith-based communities to build a stronger Valley for us all. Unit…
Skills: Customer Service, Accounting, Grant Management, Financial Analysis, Public Speaking
Phoenix, Arizona, United States · Remote OK
About the role: Quavo Fraud & Disputes is seeking a driven, strategic, and values-aligned Sales Director to lead our Tier 2 Account Executive team and Sales Development Representative (SDR) organization focused on commun…
Skills: Sales Leadership, Pipeline Generation, MEDDPICC, Financial Institution Sales, SaaS Sales
Phoenix, Arizona, United States · On-site
$26/hr–$29/hr
Come join our amazing team and work on-site in Phoenix, AZ! The Sr. Cash Management Disbursement Specialist will be responsible for coordinating and processing of all incoming invoices for loan level disbursements, stop …
Skills: Cash Management, Disbursements, Invoice Processing, Payment Application, Reconciliation
Phoenix, Arizona, United States · On-site
$24/hr–$26/hr
Come join our amazing team and work on-site in Phoenix, AZ! The Cash Management Disbursement Specialist will be responsible for coordinating and processing of all incoming invoices for loan level disbursements, stop pay/…
Skills: Accounts Payable, Invoice Management, Cash Management, Excel, Reconciliation
Phoenix, Arizona, United States · On-site
$77k–$87k/yr
Come join our amazing team and work on-site in Phoenix, AZ! The Cash Management Disbursement Supervisor will supervise the day-to-day work and train cash management associates. Responsible for coordinating and processing…
Skills: Cash Management, Disbursement Processing, Supervisory Leadership, Staff Training, Audit Management
Phoenix, Arizona, United States · On-site
At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of …
Skills: Business Prospecting, Client Relationship Development, Credit Analysis, Commercial Lending, SBA Lending
Phoenix, Arizona, United States · On-site
About the Role Provide essential administrative and operational support across one or more districts, helping drive smooth, efficient day-to-day office operations. Partner closely with District Operations Coordinator (DO…
Skills: Administrative Support, Operational Support, Hiring Support, Onboarding, Inventory Management
Phoenix, Arizona, United States · On-site
The Titles Processor is responsible for accurately preparing and processing title work on consumer collateralized loans. The Titles Processor will provide general support including but not limited to the maintenance of i…
Skills: Title Processing, Collateral Management, Customer Service, Lien Filing, Documentation Review
Phoenix, Arizona, United States · Hybrid
POSITION SUMMARY: Republic Services is developing, growing and expanding and is focused on building innovative technology platforms. The technology transformation at Republic Services is happening right now, and we are s…
Skills: Software Development Management, ERP Systems, SDLC, Agile Methodologies, Budget Planning
Phoenix, Arizona, United States · On-site
$19/hr–$23/hr
Join Knight as a Procurement Coordinator! Pay Range: $19.50 - $23.00 Hourly Schedule: M-F 7:00 AM- 4:00 PM Location: Onsite 2002 W Wahalla Lane Phoenix, AZ 85027 What we offer: Competitive starting salary commensurate wi…
Skills: Procurement, Contract Management, Sourcing, Supply Chain Management, Microsoft Word
Phoenix, Arizona, United States · On-site
$18/hr–$20/hr
This job is in person in either Phoenix or San Diego Position Summary The Revenue Accounting Clerk – Logistics is responsible for accurately recording, reconciling, and supporting revenue transactions related to logistic…
Skills: Revenue Accounting, Billing, Invoicing, Account Reconciliation, General Ledger
Desert Financial Credit UnionPhoenix, Arizona, United States · Hybrid
The Technical Product Manager is responsible for the end-to-end product lifecycle of highly technical enterprise cloud and managed services products. They drive the business needs of the company while staying closely con…
Skills: Product Lifecycle Management, Product Roadmap Development, Agile Methodology, User Story Documentation, Market Research
Phoenix, Arizona, United States · On-site
$90k–$100k/yr
Job DetailsJob Location: 1411 S 47th AVE STE 140 - PHOENIX, AZ 85043Position Type: Full TimeSalary Range: $90,000.00 - $100,000.00 Salary/yearTravel Percentage: NegligibleJob Shift: DayPosition Summary Energy Transport L…
Skills: Journal Entries, Account Reconciliations, General Ledger, U.S. GAAP, Fixed Asset Management
Phoenix, Arizona, United States · On-site
$90k–$100k/yr
Job DetailsJob Location: 1411 S 47th AVE STE 140 - PHOENIX, AZ 85043Position Type: Full TimeSalary Range: $90,000.00 - $100,000.00 Salary/yearTravel Percentage: NegligibleJob Shift: DayPosition Summary Energy Transport L…
Skills: Journal Entries, Account Reconciliations, General Ledger, Month-end Close, U.S. GAAP
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Handle inbound member calls in a fast-paced contact center to identify financial needs and provide relevant banking solutions. Educate members on digital tools and maintain professional interactions across multiple channels to expand member relationships.
Requires a High School Diploma or GED and the ability to communicate professionally via phone and email. Successful completion of a job-related assessment is mandatory, with a preference for candidates with financial sales or contact center experience.
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.
We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services.
Handle inbound member calls in a fast-paced contact center environment
Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products
Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.
Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition
Advise and educate members on available USAA digital tools and resources to improve the user experience
Provide outstanding member service by demonstrating empathy, active listening, and professionalism
Apply strong time and call management skills in assisting members with banking needs
Embrace continuous improvement and development through coaching and collaboration with manager and team members
High School Diploma OR GED
Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products
Ability to prioritize and multi-task while navigating through multiple business applications
Strong interpersonal and communication skills
Successful completion of a job-related assessment is required
1+ year of experience in a needs-based sales or customer engagement environment within a bank or financial advisory setting, with a demonstrated track record of assessing customer needs, recommending appropriate solutions, and building trust
Proven success in a high‑volume, fast‑paced contact center environment
6+ months of heavy phone-based interaction (60%+), with strong communication, de-escalation, and confidence handling complex customer situations
US military experience through military service or a military spouse/domestic partner
Compensation range: The hiring range for this position is: $43,680.00- $44,680.00
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join Our Mission
Since the beginning, our mission has been to provide a range of financial services to the military community and their families. Along the way, we’ve also established ourselves as a destination employer for passionate people looking to serve those who are willing to give it their all. Our mission is to stand with our members and be there for them and their families by facilitating their financial security. It starts with offering a range of highly competitive products, exceptional service, and trusted advice. But to be the military community’s provider of choice also takes dedicated team members who share our core values of service, loyalty, honesty, and integrity.
Offices: 9800 Fredericksburg Rd., San Antonio, Texas 78288, US · One Norterra Dr., Phoenix, Arizona 85085, US · 1855 Telstar Dr., Colorado Springs, Colorado 80920, US · 520 Independence Pkwy, Chesapeake, Virginia 23320, US · 5601 Legacy Dr, Plano, Texas 75024, US
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