Phoenix, Arizona, United States · Remote OK
$65k–$70k/yr
INDUSTRIAL COMMISSION Are you ready to work for an exceptional state agency that works to protect the life, health, safety, and welfare of the employees in the State of Arizona? Apply with us! The Industrial Commission o…
Skills: Claims Adjusting, Regulatory Enforcement, Auditing, Data Analysis, Technical Writing
Phoenix, Arizona, United States · Hybrid
Primary City/State: Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027 Category: Health Information Shift: Day Department: Coding Hybrid position. Work Hours M-F; 8a-5p with ability to flex due to provider schedules for ed…
Skills: Medical Coding, Auditing, Provider Education, Compliance, Revenue Cycle Management
Phoenix, Arizona, United States · On-site
Location: 20 E Thomas Rd, Phoenix, Arizona 85012 United States of America This position is not eligible for employer sponsorship. To ensure a fair and consistent evaluation process, candidates are expected to complete al…
Skills: SAP, Microsoft Excel, Credit Administration, Accounts Payable, Financial Analysis
Phoenix, Arizona, United States · On-site
$24/hr–$49/hr
About the Role: Technical Writer is a mid-level role with increased responsibility for authoring, revising, and managing technical documentation. This position independently authors and manages technical documentation wh…
Skills: Technical Writing, MadCap Flare, Knowledge Management, Project Management, Mentoring
Desert Financial Credit UnionPhoenix, Arizona, United States · On-site
Who We Are SwitchThink Solutions is a fast-growing technology company supporting our parent organization, Desert Financial Credit Union, and more than 175 external credit unions nationwide. Our solutions are built on the…
Skills: Project Management, Stakeholder Communication, Risk Management, Vendor Management, Waterfall Methodology
Desert Financial Credit UnionPhoenix, Arizona, United States · On-site
Who We Are SwitchThink Solutions is a fast-growing technology company supporting our parent organization, Desert Financial Credit Union, and more than 175 external credit unions nationwide. Our solutions are built on the…
Skills: Project Management, Stakeholder Communication, Risk Management, Vendor Management, Waterfall Methodology
Phoenix, Arizona, United States · On-site
$86k–$124k/yr
Are you interested in building your career in workers’ compensation and claims support? Join ESIS, a leader in risk management and insurance services, where you can contribute to effective claims handling and support emp…
Skills: Workers Compensation Claims, People Management, Claims Handling, Technical File Management, Performance Management
Phoenix, Arizona, United States · On-site
Req ID: 78207 Location: Scottsdale -SCOTT, Dallas -DAL Areas of Interest: Commercial Banking, Commercial Real Estate Pay Transparency Salary Range: Not Available Application Deadline: 07/09/2026 BOK Financial Corporation…
Skills: Commercial Loan Coordination, Loan Documentation, Credit Analysis, Lien Perfection, Loan Closing
Phoenix, Arizona, United States · On-site
Kikoff: The Fintech Powering Financial Security at Scale Kikoff is a profitable, pre-IPO fintech company on a mission to empower everyone to achieve financial security. With record revenue growth in 2025 and a unicorn va…
Skills: Escalation Resolution, Root-Cause Analysis, Quality Assurance, Auditing, Technical Documentation
Phoenix, Arizona, United States · Remote Solely
$90k–$120k/yr
AO Globe Life is expanding and hiring individuals who want more than just another job. If you’re looking for a remote opportunity where you can build skills, work with people, and grow into leadership, this is a strong n…
Skills: Communication skills, Virtual meeting facilitation, Client guidance, Digital record keeping, Independent work
Phoenix, Arizona, United States · On-site
$48k–$62k/yr
About Us Leakproof Piping System Inc. is a joint venture established by Li Jie Industrial Co., Ltd. and another Taiwan-based engineering company. With over 20 years of experience in Taiwan, Li Jie Industrial specializes …
Skills: Payroll Processing, Accounting, Bilingual English and Mandarin, Financial Reporting, Compliance Management
Phoenix, Arizona, United States · On-site
$15/hr–$19/hr
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $15 - $19 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inboun…
Skills: Insurance Sales, Customer Service, Relationship Building, Multi-tasking, Verbal Communication
Phoenix, Arizona, United States · On-site
Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licen…
Skills: Sales Leadership, Coaching, Mentoring, Relationship Building, Customer Care
Phoenix, Arizona, United States · On-site
Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licen…
Skills: Insurance Sales, Customer Service, Relationship Building, Multi-tasking, Written Communication
Phoenix, Arizona, United States · On-site
Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licen…
Skills: Sales Leadership, Coaching, Mentoring, Customer Relationship Management, Operational Excellence
Phoenix, Arizona, United States · On-site
Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in tr…
Skills: Insurance Sales, Customer Service, Relationship Building, Multi-tasking, Verbal Communication
Phoenix, Arizona, United States · On-site
$15/hr–$19/hr
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $15 - $19 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inboun…
Skills: Insurance Sales, Customer Service, Relationship Building, Multi-tasking, Written Communication
Phoenix, Arizona, United States · On-site
Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in tr…
Skills: Insurance Sales, Customer Service, Relationship Building, Multi-tasking, Verbal Communication
Phoenix, Arizona, United States · On-site
Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licen…
Skills: Sales Leadership, Coaching, Mentoring, Customer Relationship Management, Performance Monitoring
Phoenix, Arizona, United States · On-site
At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of …
Skills: Credit Analysis, Relationship Management, Underwriting, Financial Modeling, Loan Structuring
Phoenix, Arizona, United States • Remote OK
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Lead the Bad Faith/Unfair Claims Processing Program by investigating complex workers' compensation situations and enforcing regulatory compliance. Conduct audits, issue awards, and provide technical guidance and training to internal and external stakeholders.
Requires a high school diploma or bachelor's degree, or a substitute of 5+ years of Arizona Workers' Compensation claims handling experience. Must possess deep knowledge of the Arizona Workers' Compensation Act and proficiency in claims adjusting practices.
INDUSTRIAL COMMISSIONAre you ready to work for an exceptional state agency that works to protect the life, health, safety, and welfare of the employees in the State of Arizona? Apply with us! The Industrial Commission of Arizona (ICA) is committed to the highest standards of compliance, demonstrating leadership in all areas, and teaching and working with employers and employees to make them successful. A thriving workforce in Arizona is what we strive for and work towards each day. |
| Job Location: |
| Posting Details: |
| Job Summary: |
Position Overview: This role combines high-level claims investigation and statutory oversight, focusing on complex determinations and the regulatory enforcement of bad faith and unfair claims processing pursuant to ARS 23-930. AAC R20-5-163.
The W/C Claims Adjuster 2 investigates, evaluates, and analyzes complex Workers’ Compensation situations. This position serves as the primary lead for the Claims Division Bad Faith/Unfair Claims Processing Program, managing internal and externally filed complaints and handling the escalated process to completion. Responsibilities include issuing good faith and unfair claims processing practices awards, conducting complex audits and oversight and contributing to the divisional training programs. The role requires deep knowledge of the Arizona Workers’ Compensation Act and modern claims handling best practices to ensure industry compliance and provide technical guidance.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
| Job Duties: |
Essential Duties and Responsibilities include but are not limited to:
• Bad Faith & Unfair Claims Processing Practices: Identify, review, and process all requests for 1061M, internal and external complaints regarding bad faith or unfair claims practices. Manage the escalated dispute process to completion, conduct audits, analyze trends, and compile data into formal reports for leadership.
• Carrier Monitoring: Track payer claim status using Salesforce and other reporting software, make lifetime award determinations, and calculate average monthly wages or loss of earning awards. Enforce compliance efforts.
• Audit & Compliance: Conduct Audits and complex research to proactively identify compliance issues. Make recommendations based on that research and develop internal and external programs to increase quality and compliance with existing Arizona WC laws, rules and statutes.
• Training, Technical Guidance & Problem Solving: Provide training to internal & external customers, technical advice, guidance, and troubleshooting support to peers and internal teams regarding complex claim issues.
• Support Annual Claims Seminar including updating the Claims Manual, creating and presenting dynamic presentation to community members.
• Provide back-up assistance to awards, compliance, customer service, wage, data entry, no match or insurance, as requested.
| Knowledge, Skills & Abilities (KSAs): |
Knowledge of
● Comprehensive knowledge of Title 23, Chapter 6 of the ARS (Arizona Workers Compensation Act).
● The Industrial Commission of Arizona Claims Division Operations.
● Claims adjusting practices.
● Excellent Knowledge of Microsoft Office, required. Google Suite and Salesforce, a plus.
● Basic business english and mathematics.
● Knowledge of using Internet based searching to conduct research.
Skill in:
● Strong writing skills.
● Effectively able to communicate verbally and in writing.
● Strong reasoning and analytical skills.
● Strong critical thinking and analysis.
● Data interpretation.
● Time Management.
● Initiative and attention to detail.
● Strong organization and planning skills
● Strong customer service skills
● Responsible for high-quality, nearly error-free output.
Ability to:
● Understand and learn computer systems and applications.
● Must demonstrate the ability to be use technology to problem solve, be a self learner in technology and continually enhance their skills in these areas to support our ongoing modernization momentum.
● Ability to write technical instructions.
● Interpret standard / simple claim files.
● Conduct research and reach a logical conclusion based on results.
● Manage heavy workload with high level of accuracy and production.
● Work well within a diverse and inclusive office environment.
● Timely process documents within established productivity standard and prioritize work within established time frames.
● Manage time effectively and meet deadlines.
● Adapt to changing circumstances.
● Demonstrate initiative and attention to detail.
● Exercise discretion and judgement.
● Works well under pressure.
● Ability to perform job responsibilities incorporating lean management and principles of the Arizona Management System.
● Able to read and comprehend complex insurance, medical, and legal documents.
| Selective Preference(s): |
High School Diploma, Bachelors Degree or substitute with 5+ Year of Arizona Workers' Compensation Claims Handling
| Pre-Employment Requirements: |
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
| Benefits: |
The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
| Retirement: |
You will be eligible to participate in the state employee health/disability insurance plan, and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched by the employer.
| Contact Us: |
If you have any questions, please feel free to call 602-542-5559 or email [email protected] for assistance.
Connecting Arizona: Everyone, Everywhere, Every Day.
Our Mission: We provide highway infrastructure and transportation services. Our Vision: To safely connect people and empower our economy. Our Values: Easy to work with, collaborative, results focused. Transportation touches everyone who lives, works and plays in our state. ADOT employees have a role in providing Arizona with a superior transportation system that meets today's needs and tomorrow's challenges. ADOT embraces a culture in which every employee has the opportunity to be a leader upholding our values of accountability, integrity and respect. Take a look through the employment opportunities we have available, and see if a career with ADOT is right for you.
Offices: 206 S. 17th Ave., Phoenix, AZ 85007, US
There are currently 1,226 open finance & accounting positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Arizona Department of Transportation, Western Alliance Bank, Republic Services, Confie, American Express, among others. Browse the listings above to see every active employer.
Yes — 485 of the 1226 open finance & accounting positions offer remote or hybrid work (131 remote, 354 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
