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Entry level$10M raised
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time, Part-time
Pension, Bupa Healthcare, Sharesave Scheme, 25 Days Annual Leave, 8 Bank Holidays, 3 Volunteering Days
Posted 1d ago
~40 hrs/week
Responsibilities
Handle customer queries via inbound calls and emails to provide quick and perfect resolutions. Ensure a memorable customer experience while remaining compliant with regulatory requirements.
Requirements
Candidates must have experience delivering outstanding customer service and working within a target-driven environment. High resilience and previous contact center experience are preferred.
Full job description
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
We're on the lookout for Customer Experience specialist to join our vibrant and friendly team at our Nottingham-based Customer Experience Centre. You will be part of a great team where your voice truly matters, and you personally can make a positive difference to the lives of our customers every day.
You will guide customers through their queries to provide a quick and perfect resolution. You'll have the chance to impress every time by delivering an exceptional customer experience, and in return will receive ongoing development and career progression opportunities.
You will also
Handle customer queries through inbound calls and emails, with AI features available to support you.
Provide a great and memorable customer experience every time
Understand regulatory requirements and remain compliant
Continue to develop knowledge
Further details:
Full and Part‑time rolesavailable (minimum 20 hours per week for part‑time)
Start date – 01 September 2026 with face-to-face interviews during July
All roles will begin with initial 4 weeks of classroom-based training running from 09:00AM - 17:00PM at our office in NG2. ( You will need to attend all 4 weeks without annual leave)
Following completion of training, this will move to a hybrid working model with 2 days per week in the office (Monday and Tuesday)
Rotational shift pattern Monday - Saturday (If full time 5 days scheduled in advance between 8am/7:15pm)
Qualifications
Experience delivering an outstanding customer experience
Experience working in a target environment
A high level of resilience communicating with customers
Preferable previous contact centre experience
Additional Information
Benefits package includes:
Hybrid working - 40% office based
Great compensation package and discretionary bonus
Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more
25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Somos uma Datatech, líder global em soluções de inteligência para análise de riscos e oportunidades com foco nas jornadas de crédito, autenticação e prevenção à fraude.
Temos presença global com expertise local, estamos em 30 países e atuamos há 55 anos no mercado brasileiro.
Contamos com os melhores talentos, mais de 21 mil colaboradores no mundo e quase 5 mil no Brasil.
Trabalhamos sempre para criar um ambiente diverso e equilibrado para todas as nossas pessoas. Por isso, temos tanto orgulho de estarmos sendo continuamente reconhecidos como uma das melhores empresas para se trabalhar pelo Great Place to Work, Linkedin e Employers for Youth.
E não para por aí. Aqui, inovação é o nosso combustível e não é à toa que a gente sabe quem é quem. Temos o maior ecossistema de big data da América Latina e a ele somamos tecnologia de ponta para revelar o que nem todos conseguem ver e ir além do óbvio.
Com um portfólio completo e flexível, enxergamos o todo e à frente. Antecipamos o futuro para oferecer a pessoas e empresas um caminho que transforme, hoje, a incerteza do risco na melhor decisão.
É assim que ajudamos pessoas a realizarem seus sonhos e empresas a prosperarem. Que trabalhamos por um Brasil com mais inclusão financeira. Afinal, trabalhar na Serasa Experian é muito mais do que as pessoas imaginam. É criar um amanhã melhor para todos, ampliando oportunidades aqui e agora.
Offices: Avenida das Nações Unidas, 14.401, Torre Sucupira – 24º andar, São Paulo, SP 04794-000, BR · Avenida Doutor Heitor José Reali, 360, São Carlos, SP 13571-385, BR
CréditoAutenticaçãoPrevenção à FraudeAgronegócioScoreTecnologiaIAEmpreendedorismoMarketingBusiness
How many Finance & Accounting jobs are open in Nottingham, United Kingdom right now?
There are currently 43 open finance & accounting positions in Nottingham, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Nottingham, United Kingdom?
Companies currently hiring include Serasa Experian, LSEG, Millennium Insurance Corporation, VF Corporation, Years.com - More Years Together, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Nottingham, United Kingdom?
Yes — 23 of the 43 open finance & accounting positions offer remote or hybrid work (1 remote, 22 hybrid).
How do I apply for Finance & Accounting jobs in Nottingham, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.