Job Title: Promotions Coordinator Department: Global Marketing Location: Lisbon (Portugal) Role Purpose The Promotions Coordinator is responsible for ensuring that all promotion requests are efficiently managed and coord…
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The Promotions Coordinator manages the end-to-end lifecycle of promotional requests, ensuring compliance and operational efficiency across multiple departments. They are responsible for coordinating campaign setups, maintaining accurate documentation, and monitoring active promotions to ensure timely delivery and technical accuracy.
Requirements
Candidates should possess strong organizational skills and experience with CRM platforms, preferably FXBO, along with basic knowledge of HTML and CSS. A background in forex or CFD trading concepts is preferred, combined with the ability to manage multiple deadlines in a fast-paced environment.
Full job description
Job Title: Promotions Coordinator
Department: Global Marketing Location: Lisbon (Portugal)
Role Purpose
The Promotions Coordinator is responsible for ensuring that all promotion requests are efficiently managed and coordinated across multiple departments, including Marketing, Compliance, CRM, FXBO, Web, and Trading.
The role focuses on maintaining accurate documentation, managing timelines, supporting campaign setup, and ensuring promotions are launched smoothly and in compliance with regulatory requirements.
Key Responsibilities:
Promotion Request Coordination
Receive, review, and organize promotion requests from regional teams.
Ensure all requests contain the required information before entering the approval process.
Track promotion requests through the full lifecycle:
Request Submission
Marketing & Operational Approvals
Compliance Review
Development Handover
Testing
Launch
Maintain clear visibility of promotion status and timelines across all stakeholders.
Landing Page & Campaign Setup Support
Assist in preparing and reviewing landing page content for promotional campaigns.
Support testing of landing pages and promotion functionality prior to launch.
Coordinate required updates with Web and Development teams.
Ensure all necessary campaign elements are included, such as:
Promotional tables
Terms & Conditions
Call-to-Action (CTA) links
Language translations
Tracking requirements
Compliance & Documentation Management
Ensure all required compliance approvals are obtained before promotions go live.
Maintain and organize documentation for:
Promotion Terms & Conditions
Campaign Logic and Mechanics
Eligibility Criteria
Expiry Dates and Timelines
Maintain internal promotion tracking sheets and records for audit and reporting purposes.
CRM & FXBO Coordination
Support the setup and testing of promotions within FXBO.
Assist with:
Bonus campaign configurations
Cashback promotions
Opt-in and registration pages
Promotion eligibility settings
Work closely with CRM teams to ensure accurate implementation.
Promotion Monitoring & Maintenance
Monitor active promotions and campaign timelines.
Ensure promotions are updated, suspended, or removed upon expiration.
Identify and escalate issues such as:
Incorrect reward calculations
Duplicate bonus allocations
Landing page discrepancies
Technical setup issues
Internal Stakeholder Communication
Act as the central coordination point between:
Marketing
Compliance
CRM
Web Team
Trading Team
Facilitate clear communication and follow-up to ensure timely campaign delivery.
Required Skills & Qualifications:
Technical Skills
Basic understanding of HTML and CSS, with the ability to review and make minor edits to landing pages.
Familiarity with CRM platforms; experience with FXBO is highly desirable.
Understanding of forex and CFD trading concepts is preferred.
Knowledge of landing page structures, lead generation funnels, and campaign workflows.
Core Competencies
Strong organizational and project coordination skills.
Excellent attention to detail and documentation management.
Ability to manage multiple campaigns and deadlines simultaneously.
Strong communication and stakeholder management skills.
Problem-solving mindset with the ability to proactively identify and resolve issues.
Ability to work effectively in a fast-paced, cross-functional environment.
Preferred Schedule - 13:00 - 22:00
Benefits:
Private Medical Insurance.
5 additional paid sick leave days.
Birthday Leave to celebrate your special day.
Annual Performance Bonus (eligibility after one year of service).
INFINOX is a globally recognized FX & CFD broker, regulated since 2009. We have a presence in over 15 countries, providing competitive trading conditions and premium client service worldwide.
Our Management team has over 100+ years of industry experience, we are focused on putting clients first. We have the experience to prove it.