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Full-time
bachelor degree
Posted 9d ago
~40 hrs/week
Remote in North Carolina, United States
Responsibilities
The Client Account Specialist is responsible for creating, analyzing, and delivering comprehensive reports for BOLI and ICOLI insurance policies. They work closely with stakeholders to ensure data accuracy, resolve client issues, and maintain an in-depth understanding of portfolio trends.
Requirements
Candidates must have a bachelor's degree in a business-related field and 3-5 years of experience in the banking or insurance industry. Advanced proficiency in Microsoft Excel and the ability to obtain a Life Insurance license within six months are required.
Full job description
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Section 1: Position Summary
This role is responsible for creating, analyzing, managing, and delivering comprehensive reports of bank and insurance company owned life insurance (BOLI & ICOLI) policies for an assigned group of clients. They work closely with stakeholders and the Carrier Data Coordinator to ensure accuracy and relevance. Key responsibilities include data analysis and report development. This role develops and maintains a full understanding of trends for each client’s BOLI/ICOLI portfolio and performs detailed analysis to ensure accuracy of reports. This role has a direct impact on the ongoing relationship with BOLI and ICOLI clients.
Section 2: Job Functions, Essential Duties and Responsibilities
Client Reporting
Develops and maintains an in-depth understanding of the reporting needs for each client.
Researches and resolves any issues specific to each client concerning products, policy values, crediting rates, and other information in reports delivered.
Prepares, reviews, and delivers all client reporting.
Performs quality control checks, reports to supervisor and Relationship Manager on client satisfaction, and any other items necessary to assure customer loyalty.
Handles large volume of Personally Identifiable Information (PII) with necessary sensitivity
BOLI/ICOLI Specific Knowledge & Interpretive Analysis
Understands the differences and similarities between general account, separate account, and hybrid account insurance policies.
Comprehensive understanding of separate account BOLI/ICOLI policies and related stable value features.
Comprehensive understanding of various product mortality treatment features.
Ability to read and interpret life insurance policy and related document provisions that may impact policy performance. Knowledge of accounting concepts and other results that may impact reporting and policy decisions.
Understanding of how tax, regulatory, and GAAP standards impact BOLI/ICOLI.
Analytical
Gathers and analyzes data from various sources to identify trends and draw meaningful conclusions while developing an in-depth understanding of each client’s BOLI/ICOLI products.
Develops a process and methodology for regular yield analysis and identification of changes relevant to each client’s portfolio.
Performs various financial functions and cell manipulation in Microsoft Excel including Internal Rate of Return (IRR), VLOOKUP, etc.
Creation of ad hoc schedules and reports based on client requests/needs.
Strong understanding of time value of money concepts.
Solves complex problems and improves processes.
Procedural
Maintains knowledge of proprietary BOLI/ICOLI administration system and its functions.
Assists in the implementation and ongoing maintenance and application of regulatory requirements for BOLI/ICOLI clients.
Contributes to development of executive-level reports, materials, and administrative standards for clients, and assists with the implementation of changes.
Develops and maintains full understanding of day-to-day workflow processes required for assigned client plans.
Self-starter working in a fast-paced, demanding environment under tight deadlines.
Works independently to manage assigned workload while working under pressure and can readily adapt to changing priorities.
Collaborative
Assists in facilitation of communication between the different business lines represented in Ascensus’ Newport team for all assigned clients.
Collaborates with others, seeks/conveys information, initiates action, adapts to change and openly shares knowledge with colleagues.
Participates in setting department standards, processes, and procedures.
Travel: Up to 5%
Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
Our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.
Bachelor’s degree from an accredited university in Business, Finance, Accounting, Economics, Mathematics, or related field
3-5 years of total experience within the banking or insurance industry or equivalent combination of education and experience
Must have advanced MS Office skills, especially in Excel
Crystal Reports
Life Insurance license or ability to obtain within 6 months
In-depth knowledge of accounting principles preferred
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.comemail addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Ascensus is a market-leading enabler of tax-advantaged savings—providing technology, services, and expertise that helps millions save for a better today and tomorrow.
We’re also a premier savings program service provider, third-party administrator, and government savings facilitator. Our platforms, industry knowledge, and data-based insights enhance the growth and success of our partners, their clients, and savers.
The company’s brands include Ascensus; Newport, an Ascensus company; and FuturePlan by Ascensus. For more information, visit ascensus.com.
Read our Corporate Disclosures at https://www.ascensus.com/corporate-disclosures/.
Offices: 200 Dryden Road, Dresher, PA 19025, US · 95 Wells Avenue, Suite 160, Newton, MA 02459, US · 1126 Westrac Drive South, Fargo, ND 58103, US · 415 8th Ave NE, Brainerd, MN 56401, US
Retirement plan servicesEducation savingsand ABLE accountsWealth ManagementTrainingBankingConsultingSoftwareEnterprise SoftwareConsumer Applications
How many Finance & Accounting jobs are open in Greensboro, NC right now?
There are currently 368 open finance & accounting positions in Greensboro, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Greensboro, NC?
Companies currently hiring include Truist, Symmetry Financial Group, H&R Block, Bank of America, Volvo Construction Equipment, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Greensboro, NC?
Yes — 132 of the 368 open finance & accounting positions offer remote or hybrid work (65 remote, 67 hybrid).
How do I apply for Finance & Accounting jobs in Greensboro, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.