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Full-time
high school, bachelor degree
Company funded tuition assistance, Paid Time Off, 401(k) – 100% Match up to 5%, Medical Insurance, Dental Insurance, Vision Insurance
Posted 42d ago
~40 hrs/week
Responsibilities
The AR Coordinator manages business-to-business accounts receivable by communicating with customers via phone and email to recover unpaid invoices. They are responsible for handling high-volume outbound collections and resolving documentation requests to reduce company delinquencies.
Requirements
A high school diploma is required, while a bachelor's degree in business or a related field is preferred. Candidates should ideally have 0-1 years of experience in customer service or commercial accounts receivable.
Full job description
This is an onsite role located in Chicago, IL and will pay between $15-18/hour.
Benefits: Fuel Your Growth with Love's - company funded tuition assistance Paid Time Off 401(k) – 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days Competitive Pay Career Development *
Welcome to Love's: The Accounts Receivable (AR) Coordinator’s primary responsibility is managing accounts receivable for our clients. This position is strictly business-to-business accounts receivable (very customer-service focused). The AR Coordinator will communicate with our customers by telephone and email to recover unpaid invoices, and the AR Coordinator will use Love’s online systems for tracking and information gathering.
Job Functions:
Contact debtors (customers) within an assigned portfolio to facilitate the invoice verification process and payment of all invoices, and educate our clients on Love’s customers service procedures and document all calls for tracking and information gathering
Handle about 75-85 outbound collections per day
Handle all incoming calls from customers requesting additional documentation regarding outstanding invoices
Respond to all requests in a prompt and efficient manner. Strive to achieve customer satisfaction and problem resolution on every call
Work with the Credit Department by confirming the accuracy of invoices for buyouts
Contact customers and clients regarding hot checks and train on proper procedures
Take ownership of assigned projects to ensure superior customer service and reduce company delinquencies
Meet individual and unit performance goals for Accounts Receivables as defined by management
Experience and Qualifications:
HS Diploma or equivalent required
Bachelor’s degree in business or a related field preferred
0-1 years of related experience such as customer service or commercial (business-to-business) in accounts receivable/collections preferred
Skills and Physical Demands:
Hard Skills: Knowledge of Microsoft Office and Lotus
Soft Skills: Detail-oriented, resourceful, and possess time-management skills, ability to maintain client focus and work with the team to solve communication problems, must be able to handle sensitive and confidential situations, ability to communicate clearly through verbal, written, and face-to-face methods and communicate clearly through verbal, written, and face-to-face methods
Our Culture:
Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.
Love's is an Equal Opportunity Employer. Veterans encouraged to apply.
Founded in 1964 by Tom Love, Love’s Family of Companies is headquartered in Oklahoma City, and remains entirely family-owned and operated. With more than 600 locations in 42 states, Love’s approximate growth rate is 40 stores per year. From the first filling station in Watonga, Oklahoma, the Love’s commitment has remained the same: “Clean Places, Friendly Faces.”
Love’s was founded on the values of integrity, Customer focus, strong work ethic, innovation and perseverance. Tom Love displayed all of these as he built Love’s from the ground up – from one small filling station in western Oklahoma in 1964 to more than 550 Love’s locations coast to coast. These core values are the keys to our success. But Tom didn’t do it by himself. He surrounded himself with visionary team members who embodied the same set of values. Today, we are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to integrity, Customer focus, strong work ethic, innovation and perseverance will not only continue our legacy of growth, it will also ensure your successful career with one of America’s top-ranked private companies. Do you have what it takes?
To learn more, go to www.loves.com, Facebook (www.facebook.com/lovestravelstops), or follow @LovesTravelStop on Twitter.
Offices: 10601 N Pennsylvania, Oklahoma City, OK 73120, US
Convenience StoreTravel StopRetail ManagementCustomer ServiceRecruitingMerchandisingCustomer Experience Fuel and Truck Services and MaintenanceFuel
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