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Serve as the primary strategic point of contact for executive stakeholders of key accounts to drive long-term partnership value. Lead client strategy sessions and oversee portfolio health while coaching other Client Success professionals.
Requires a bachelor's degree and over 7 years of experience in customer success or account management, including 2+ years in a lead role. Proficiency in CRM platforms like Salesforce and BI tools like PowerBI is required.
Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity.
As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients. This performance has enabled Metergy to issue green bonds and obtain green financing.
Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.
Our Mission
Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.
Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.
This role is essential to Metergy as the point of contact for key accounts within our US market. You will be a trusted advisor and strategic partner who works hand in hand with our Director, Client Success. Note that this is not a people manager position but you will lead other Client Success professionals when it comes to supporting these key accounts.
Hybrid - 3 days in office in Long Island City, New York
\nKey ResponsibilitiesMetergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.
Your full-service submetering provider, all under one roof.
We are one of North America’s most experienced submetering providers and the #1 provider in New York and Canadian markets. For over 40 years, Metergy has brought turnkey solutions to our clients, with 330,000 contracted services, over 850,000 contracted meters, and 3 million utility invoices issued annually. Our call center, sales, engineering, commissioning, and billing are all under one roof – so we have every step of the journey covered from design to implementation to billing. Our innovative ‘Submetering as a Service’ (SaaS) model generates long-term recurring revenue and, on average, has been found to reduce in-suite electricity consumption by an impressive 40%, significantly advancing the decarbonization efforts of our clients. Since 2024, Metergy has matched 100% of the electricity consumed by our offices with renewable energy certificates from wind and solar power sources. We also purchased and retired carbon offsets corresponding to the fuel use of our offices and fleet vehicles. Renewable energy certificates and carbon credits are only a step in the right direction - our commitment to cutting carbon emissions from our operations remains a top priority. Metergy Solutions Inc. is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. Our outstanding decarbonization performance has enabled Metergy to issue green bonds and secure green financing, fueling sustained growth and creating extraordinary career opportunities for our growing team of 450 employees.
Offices: 8133 Warden Ave, Markham, Ontario L6G 1B3, CA
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