London, England, United Kingdom · Hybrid
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver …
Skills: Cloud Security, AWS, Detection Engineering, Incident Response, Infrastructure as Code
London, England, United Kingdom · On-site
Minimum qualifications: Bachelor's degree in Computer Science or a related technical field or equivalent practical experience. 5 years of experience with programming in one or more programming languages. 3 years of peopl…
Skills: Site Reliability Engineering, Systems Engineering, People Management, Software Development, Automation
London, England, United Kingdom · Hybrid
About Clear Street Clear Street’s mission is to give every sophisticated investor access to every asset, in every market, through a unified platform built for speed, transparency and scale. We give our clients the techno…
Skills: Java, Spring Boot, TypeScript, React, Go
London, England, United Kingdom · Hybrid
About Clear Street Clear Street’s mission is to give every sophisticated investor access to every asset, in every market, through a unified platform built for speed, transparency and scale. We give our clients the techno…
Skills: Java, Rust, AWS, FIX protocol, Kafka
London, England, United Kingdom · Hybrid
$95k–$130k/yr
Moving home in the UK is notoriously slow and stressful. Homey exists to change that — we're an established, fast-growing business using technology to streamline property transactions, and our platform is at the centre o…
Skills: Product management, Roadmap planning, Prioritization, SaaS, B2B
Focal SystemsLondon, England, United Kingdom · On-site
Type: Fixed-term contract (6 months), 30 hours per week Work Location: On the road and at customer sites. Pay: £22.40 per hour Licence/Certification: Full valid UK driving licence (required) Focal Systems is the industry…
Skills: Team Leadership, Field Service, Hardware Installation, Troubleshooting, Power Tools
London, England, United Kingdom · On-site
Company Description At ASOS, we’re reimagining the future of fashion content and digital experiences. As we accelerate our global growth, Studios sits at the heart of this transformation delivering the high-quality image…
Skills: PyTorch, Diffusion Models, LoRA, Flux, Stable Diffusion XL
London, England, United Kingdom · Remote Solely
About Us HarZa Group is a fast-growing operator of direct-to-consumer brands in health and wellness. Our flagship brand, Rejuvacare, serves more than 400,000 customers with products targeting chronic pain and mobility, i…
Skills: Web production, Development operations, Workflow optimization, Process engineering, AI integration
London, England, United Kingdom · Hybrid
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop acti…
Skills: Project Management, Field Services, Vehicle Installation, CAN bus, Power Take Off (PTO)
London, England, United Kingdom · Hybrid
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop acti…
Skills: Backend systems, Distributed systems, Go, Java, AI-assisted engineering
London, England, United Kingdom · Hybrid
Alloy is where you belong! Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow …
Skills: Technical Support, API Troubleshooting, Customer Discovery, Zendesk, JavaScript
London, England, United Kingdom · On-site
$100k–$112k/yr
WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain cu…
Skills: Scala, Spark, Hadoop, Kubernetes, AWS
Focal SystemsLondon, England, United Kingdom · On-site
Type: Fixed-term contract (6 months), 20 hours per week Work Location: On the road and at customer sites. Pay: £17 per hour Licence/Certification: Full valid UK driving licence (required) Focal Systems is the industry le…
Skills: Field Service, Hardware Installation, Power Tools, Troubleshooting, Technical Aptitude
London, England, United Kingdom · Remote OK
$170k–$225k/yr
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last…
Skills: Engineering Leadership, Organizational Design, Strategic Planning, Stakeholder Management, Market Expansion
London, England, United Kingdom · Hybrid
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work he…
Skills: Operations management, PMO, Stakeholder management, Process improvement, Excel
London, England, United Kingdom · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Product management, Search infrastructure, Ranking systems, Large-scale retrieval, Machine learning
London, England, United Kingdom · Hybrid
About us Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing …
Skills: Machine Learning Engineering, Generative Modeling, Technical Leadership, People Management, Python
London, England, United Kingdom · Hybrid
About the role: The Area Service Manager play an important role to set up the After Sales activities in the UK Passenger Cars. You will be responsible for building and maintaining a strong and customer focused After Sale…
Skills: After Sales management, EV technical experience, Diagnosis tools, Customer service, Supply chain management
London, England, United Kingdom · On-site
About the Company At Fora, we’re reimagining what the workplace can be. We create inspiring, design led spaces that blend hospitality, community, and wellbeing so people can work productively, creatively, and happily. Fr…
Skills: Project management, Infrastructure delivery, Stakeholder management, RAID logs, Governance
London, England, United Kingdom · Hybrid
About the Role We are looking for a Business Analyst who thrives at the intersection of engineering rigour, operational complexity, and process governance. You will be responsible in designing and building the programme …
Skills: Programme Management, Engineering Process Design, Jira Workflow Management, Stakeholder Management, Risk Management
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Design and implement secure AWS cloud architectures and develop detection engineering capabilities to identify attacker behavior. Lead cloud security investigations and partner with infrastructure teams to embed security into engineering workflows.
Requires proven experience in cloud security and operating production AWS environments with strong programming skills for automation. Candidates must have a deep understanding of modern attack techniques and experience leading technical security investigations.
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.
Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.
Fin is transforming customer service through AI, helping businesses deliver fast, accurate, and reliable support at scale. Trust is foundational to that mission.
The Cloud Security team is responsible for protecting the platforms that power Fin. We partner closely with infrastructure and product engineering teams to secure cloud environments, detect emerging threats, respond to incidents, and build the security foundations that enable teams to move quickly with confidence. The team owns critical cloud security capabilities including detection engineering, cloud security monitoring, incident response, cloud security controls, and the security tooling that protects Fin's production environments. The team is responsible for securing the cloud platforms and production systems that underpin every Fin customer interaction.
The mission of the team is to help Fin build and operate trusted AI-powered customer service experiences by making security a natural part of how our cloud platforms, production systems, and engineering workflows are designed, deployed, and operated. As Fin continues to expand its capabilities and adoption, you'll help define how cloud security evolves alongside increasingly sophisticated systems and threat models. We're taking an AI-first approach to security, investing in areas such as AI-assisted detection engineering, automated investigations, continuous monitoring, and emerging defensive capabilities to help meet an evolving threat landscape.
#LI-Hybrid
At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements.
Learn more about working at Fin and the benefits we offer at fin.ai/careers.
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Fin is the Customer Agent company delivering perfect customer experiences.
Fin is the Customer Agent company delivering perfect customer experiences – from support to sales to commerce. 30,000+ companies use our products. Fin resolves over 2 million conversations weekly, is doubling growth year on year, and has surpassed $400M in annual recurring revenue. Founded as Intercom in 2011, we revolutionized modern customer communication. When it became clear AI would fundamentally reshape the industry, we reinvented the company – rebuilding our product, infrastructure, and team around AI. Still founder-led, we're one of the largest and fastest-growing private software companies in the world, with more than 1,400 people across six global offices.
Offices: San Francisco, US
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