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Full-time
Posted 7d ago
~40 hrs/week
Remote in United States
Responsibilities
Design, deploy, and manage Ribbon Communications SBC solutions while integrating them with various enterprise voice and UC platforms. Perform advanced troubleshooting, root cause analysis, and system optimization to ensure secure and scalable communication environments.
Requirements
Requires 10+ years of experience in enterprise voice, VoIP, and Unified Communications environments. Candidates must possess strong hands-on expertise with Ribbon/Sonus SBC platforms and Microsoft Teams Direct Routing.
BizTech Fusion has been a trusted technology partner for years, connecting top talent with leading organizations to support critical technology initiatives. We are partnering with one of our long-standing clients to hire a Ribbon Communications Session Border Controller (SBC) Subject Matter Expert (SME) to support enterprise voice and Unified Communications (UC) solutions.
Job Overview
We are seeking an experienced Ribbon Communications SBC SME to join our client's team in a full-time remote role. The ideal candidate will have deep expertise in Ribbon/Sonus Session Border Controllers, SIP signaling, Microsoft Teams Direct Routing, and enterprise Unified Communications architecture.
This role will focus on designing, implementing, securing, troubleshooting, and optimizing enterprise voice solutions while collaborating with cross-functional teams to deliver reliable, scalable, and secure communication platforms.
Key Responsibilities
Design, deploy, configure, and support Ribbon Communications (formerly Sonus) SBC solutions.
Implement and manage Microsoft Teams Direct Routing and enterprise voice integrations.
Configure and troubleshoot SIP trunks, VoIP, RTP, SRTP, TLS, and voice connectivity issues.
Integrate Ribbon SBC platforms with Microsoft Teams, Skype for Business, Cisco CUCM, Avaya Aura, Mitel, and other UC platforms.
Perform advanced troubleshooting, root cause analysis, system upgrades, migrations, and optimization.
Support secure SBC deployments using certificates, encryption, firewall traversal, and network security best practices.
Create technical documentation, architecture diagrams, and operational procedures.
Provide Level III/IV technical support and guidance for enterprise voice environments.
Required Qualifications
10+ years of experience supporting enterprise voice, VoIP, and Unified Communications environments.
Strong hands-on experience with Ribbon Communications (Sonus) SBC platforms.
Expertise in SIP signaling, SIP Trunking, RTP/SRTP, TLS, DNS, NAT traversal, and QoS.
Experience implementing Microsoft Teams Direct Routing solutions.
Experience integrating enterprise voice platforms including Cisco CUCM, Avaya Aura, and Mitel.
Strong troubleshooting, analytical, communication, and documentation skills.
Preferred Qualifications
Experience with Ribbon SBC Edge/Core and Ribbon Analytics.
Knowledge of AudioCodes or Oracle SBC platforms.
Experience supporting cloud and hybrid UC environments.
Familiarity with Azure/AWS, firewalls, VPNs, load balancers, and enterprise network security.
Technical Skills
Ribbon SBC | Sonus SBC | Session Border Controller | Microsoft Teams | Teams Direct Routing | SIP | SIP Trunking | VoIP | RTP/SRTP | Enterprise Voice | Unified Communications | Cisco CUCM | Avaya Aura | Mitel | TLS | QoS | DNS | Network Troubleshooting
Why Join?
Work remotely on enterprise-scale communication solutions.
Collaborate with experienced technology teams on critical UC initiatives.
Apply your expertise in next-generation voice and collaboration technologies.
Interested candidates are encouraged to apply and take the next step in their technology career with BizTech Fusion.
Uncompromising Quality, Superior Pricing, Best Value.
Industry
IT Services and IT Consulting
Company size
11-50 employees
Founded
2006
Headquarters
Washington, DC
LinkedIn followers
456
BizTech Fusion is a global IT and business consulting firm, providing tailored solutions that align technology with strategic business goals. We apply a "Total Care" approach to our Professional Services engagements. Our goal is to build a strong partnership with clients to enable delivering world-class, comprehensive solutions. We achieve this by utilizing our proven Assured Consulting Excellence (ACE) project methodology throughout every engagement. This allows our clients to achieve desired, measurable results while maximizing their investment value.
BizTech Fusion specializes in providing our clients with business-aligned, IT Infrastructure solutions. We help businesses accelerate their Cloud and Unified Communications adoption strategies by combining their business objectives with our experience in architecture, design, implementation, management, and optimization services into comprehensive solutions that are custom-fit for your exact business needs. Our extraordinary value lies in the ability to seamlessly integrate these business requirements with advanced communications technologies. We define our success by your level of satisfaction.
BizTech Fusion offers business productivity and collaboration solutions that are focused on measurable outcomes where we enable our clients to transform the way they do business in order to collaborate (without boundaries, from anywhere, on any device) with their customers, suppliers, partners, and internal teams to empower them to achieve optimal performance levels.
Offices: 1200 G Street NW, Suite 800, Washington, DC 20005, US · 6700 Alexander Bell Dr, Suite 200, Columbia, Maryland 21046, US
Based on 6625 listings with disclosed salaries, most engineering jobs in Texas pay between $83k–$203k per year. Individual offers vary with seniority, company size, and specialization.
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