Wilmington, North Carolina, United States · On-site
$50k–$70k/yr
We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina, and Virginia. At Quality Equipment, we pride ourselves on our…
Skills: Diagnostics, Equipment Repair, Service Management, Scheduling, Customer Service
Wilmington, North Carolina, United States · On-site
$14/hr
JOB DESCRIPTION Under general supervision, this position will oversee proper use and program activity of facilities. The Fitness Attendant ensures compliance of established rules and procedures for the use of the facilit…
Skills: Customer service, Communication, Facility management, Safety protocols, Data entry
Wilmington, North Carolina, United States · On-site
$30/hr
About Foresight Fitness Foresight Fitness is an on-premises fitness service provider, transforming lives through exceptional fitness, anywhere – since 2013. We specialize in group fitness options, personal training…
Skills: Yoga instruction, Fitness training, Customer service, Communication, Interpersonal skills
Wilmington, North Carolina, United States · Remote OK
$89k–$117k/yr
Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Are you someone who has …
Skills: Financial planning, Sales, Customer service, Networking, Business development
Wilmington, North Carolina, United States · On-site
$65k–$75k/yr
RestorePro Reconstruction is seeking a Reconstruction Project Manager to join our Wilmington, NC team. This position oversees the finances, profitability and the day-to-day construction put back of projects from inceptio…
Skills: Project management, Budgeting, Construction management, Xactimate, Microsoft Excel
Wilmington, North Carolina, United States · On-site
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed princ…
Skills: Lead conversion, Customer relationship management, Sales reporting, Prospecting, Communication skills
Wilmington, North Carolina, United States · On-site
With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of…
Skills: Sales techniques, Customer service, Product knowledge, Communication skills, Organizational skills
Wilmington, North Carolina, United States · On-site
With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of…
Skills: Sales management, Customer service, Team leadership, Inventory management, Merchandising
Wilmington, North Carolina, United States · On-site
Your Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In this r…
Skills: Merchandising, Freight processing, Team leadership, Communication, Interpersonal skills
Wilmington, North Carolina, United States · On-site
$45k–$100k/yr
Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $45000 – $100000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is th…
Skills: Sales, Customer service, Relationship building, Negotiation, Communication
Wilmington, North Carolina, United States · On-site
About us Inspired by our customers who appreciate fashion as much as function, Soma is an intimate apparel brand that embraces a passion for comfort and confidence by offering beautiful, innovative solutions. At Soma, ev…
Skills: Retail management, Customer service, Leadership, Cash handling, Inventory management
Wilmington, North Carolina, United States · On-site
Your Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In this r…
Skills: Merchandising, Freight processing, Team leadership, Inventory management, Communication
Wilmington, North Carolina, United States · On-site
Your Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In this r…
Skills: Merchandising, Freight processing, Retail management, Team leadership, Communication skills
Wilmington, North Carolina, United States · On-site
As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding perfo…
Skills: Customer service, Sales, Point of sale, Cash handling, Merchandising
Wilmington, North Carolina, United States · On-site
$16/hr–$21/hr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Retail sales, Customer service, Communication skills, Technology sales, Inventory management
Wilmington, North Carolina, United States · On-site
The Fine Jewelry Associate drives sales and delivers a positive customer experience by providing excellent service through building client relationships and offering expert guidance in selection of fine jewelry merchandi…
Skills: Customer service, Sales, Clienteling, Product knowledge, Visual merchandising
Wilmington, North Carolina, United States · On-site
Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants. Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing. We believe that our succ…
Skills: Customer service, Food safety, Food quality assurance, Communication, Teamwork
Wilmington, North Carolina, United States · On-site
As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment,…
Skills: Customer service, Sales, Order fulfillment, Inventory management, Problem solving
Wilmington, North Carolina, United States · On-site
About us Inspired by our customers who appreciate fashion as much as function, Soma is an intimate apparel brand that embraces a passion for comfort and confidence by offering beautiful, innovative solutions. At Soma, ev…
Skills: Customer service, Sales, Communication, Interpersonal skills, Merchandising
Wilmington, North Carolina, United States · On-site
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As an Equipment Associate at Un…
Skills: Equipment Maintenance, Forklift Operation, Customer Service, Safety Compliance, Inventory Management
Wilmington, North Carolina, United States • On-site
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Coordinates service department activities, including the maintenance and repair of agricultural and turf equipment to ensure customer satisfaction. Manages technicians, schedules work, oversees the repair order process, and ensures compliance with safety and manufacturer standards.
Requires a high school diploma and at least one year of experience in service repairs with proficiency in engines, transmissions, and hydraulic systems. Must possess a valid driver's license, a personal set of tools, and the ability to lift up to 50 lbs.
We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina, and Virginia. At Quality Equipment, we pride ourselves on our commitment to our customers, our employees, and our community. Our employees and management stay close to our customers and strive to serve them quickly and in ways that make sense in each local area.
Our work culture is ethical, entrepreneurial, and hard working. We work with excellent people every day – our customers and our co-workers. Our work is challenging and offers a great deal of variety in the tasks we do. At Quality Equipment, we strive to be the premier John Deere dealer in our region by serving our customers with commitment and integrity.
We offer the opportunity for stable, rewarding, and challenging work with a large and growing company which still maintains the feel of a small business. At Quality Equipment, there are opportunities to grow and advance in your career.
We are currently looking for a Service Manager/Service Technician to join us in our Wilmington store.
Responsible for effectively coordinating service activities within the service department, facilitating maintenance and repairing customer equipment thereby leading to excellent customer satisfaction, attracting and retaining outstanding talent, and effectively engaging with customers and department personnel. These activities will lead to the safe, efficient, and profitable operation of the service department. Percentage of time allocated to each set of functions will vary and is based on the size of the location and the volume of work completed.
• Performs basic and advanced diagnostics and repairs on agricultural and turf equipment
• Responsible for the disassembly, assembly, and repair of machines and components
• Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments
• Participates in all technician training programs as directed by the company
• Accounts for all billable hours and materials used in performing work duties
• Ensures that work area is clean and ready for the next job
• Assists service writer in answering telephone calls from customers when they are experiencing mechanical/technical problems with equipment.
• Acts as lead in the Service Department in determining the complaint, cause of failure, and correction needed to properly repair equipment to customer’s satisfaction.
• Develops, maintains, and adheres to a priority system for scheduling all service work, both customer and internal
• Reviews all management reports necessary to audit the performance of department and individual employees. Service Manager oversees the Repair Order process or is responsible for completion of Repair Orders in the absence of the Service Writer. The Repair Order process involves reviewing the time required for repair, parts used during the job, and the final invoice presented to the customer for payment.
• Oversees job quoting process and ensures proper use of standard job codes when possible
• Notifies the customer of any additional work required on equipment, for proper and safe operation by the customer
• Schedules and assigns jobs and work to technicians according to their mechanical skills and knowledge. Quality Equipment, LLC handles a broad range of products that include riding lawn mowers, commercial mowing equipment, utility vehicles, utility tractors, row-crop tractors, agricultural implements, and skid steer loaders. Common repairs involve gasoline engines, diesel engines, transmissions, etc.
• Ensures that all manufacturer Warranty and Product Improvement Programs are completed according to manufacturer’s requirements
• Ensures that Service Department is equipped with the necessary special tools and service equipment is available and maintained in good working order. Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use to the Division Aftermarket Manager
• Assists with the development and training of Service Department personnel and completes performance reviews for Service Department staff with the Division Aftermarket Manager
• Monitors service department processes and employee actions to ensure compliance with the Quality Equipment Safety Manual. Works with other Service Department employees to maintain a clean work area and performs work in a neat and orderly fashion
• Schedules routine maintenance of Company-owned vehicles
• Executes annual Service Department goals and budget, in alignment with the organization’s financial and operational objectives
• Performs other managerial duties, as required, and location functionality duties, as needed
• Always conducts self so as to be an ambassador of the dealership
• High School Diploma or equivalent experience required
• 1+ year(s) of experience performing service repairs
• Ability to write diagnosis and work completed on routine reports (repair orders)
• Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems
• Ability to use personal computer and various types of diagnostic equipment
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Ability to speak effectively one-on-one with customers
• Ability to operate vehicles and equipment used for diagnostic purposes
• Valid driver’s license required for potential driving situations
• Ability to operate a forklift, preferred
• Must possess set of tools
• Weight Requirements: Lifting up to 50 lbs.
• Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting and repetitive keyboarding for long durations of time
• Visual: Working with PC, smart devices, and close detailed work
• Driving: Occasional – Short and long distances
• Dexterity: Ability to grasp and manipulate standard tools and office equipment
• Noise: Medium to High
Our employees receive a total annual salary that consists of competitive base wages and a structured bonus program. Employees can participate in the benefits which currently include medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount. In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development. Our goal is for our employees to reach their full potential.
Quality Done Right
Quality Equipment, LLC is a full-service John Deere Dealer committed to upholding a higher standard of excellence in quality service and products. You’ll find the industry’s best equipment, parts availability and service in the industry, and an unmatched level of product support. With 36 locations across North Carolina, South Carolina and southeastern Virginia, we carry a complete line of new and used agricultural, lawn and garden and commercial worksite products. Our dealerships are located in Albermarle, NC; Burlington, NC; Carthage, NC; Chesapeake, VA; Clinton, NC; Clio, SC; Dunn, NC; Durham, NC; Edenton, NC; Fairfield, NC; Fuquay-Varina, NC; Goldsboro, NC; Henderson, NC; Hertford, NC; Hope Mills, NC; Jacksonville, NC; Kinston, NC; Knightdale, NC; Laurinburg, NC; Loris, SC; Lumberton, NC; New Bern, NC; Pittsboro, NC; Polkton, NC; Rocky Mount, NC; Roxboro, NC; Scotland Neck, NC; Seaboard, NC; Smithfield, NC; Sunbury, NC; Wallace, NC; Washington, NC; Whiteville, NC; Wilmington, NC; Wilson, NC; and Winterville, NC. Our corporate headquarters are in Fuquay-Varina, NC.
Offices: 2214 N Main St, Fuquay-Varina, North Carolina 27526, US · 3821 Durham Chapel Hill Blvd, Durham, NC 27707, US · 338A Hwy 24-27 Bypass East, Albemarle, NC 28001, US · 1889 Whites Kennel Rd, Burlington, North Carolina 27215, US · 804 Monroe St, Carthage, North Carolina 28327, US
There are currently 912 open customer service & support positions in Wilmington, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Lowes Foods, Lowe's Companies, Inc., Wilmington Health, Allied Universal, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Yes — 30 of the 912 open customer service & support positions offer remote or hybrid work (17 remote, 13 hybrid).
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