Customer Service & Support Jobs in Wilkes-Barre, PA (Now Hiring) — 207 open — Page 4

Position Summary...

What you'll do...

Processes member purchases by operating a cash registers and related hardware and using appropriate procedures for different payment types and items soldMaintains merchandise presentation in the pharmacy by stocking and rotating merchandise and supplies received from distribution centers and suppliers removing damaged or outofdate goods setting up cleaning and organizing product displays signing and pricing merchandise and securing fragile and highshrink merchandiseMaintains the Pharmacy area in accordance with company policies and procedures by properly handling claims and returns utilizing equipment to perform a variety of merchandising functions for example pricing merchandise creating signs verifying merchandise onhands arranging and organizing merchandise and supplies identifying shrink and damages ensuring a safe work environment completing and retaining required paperwork logs and other documentationMonitors and resolves problems in the prescription fulfillment process when necessary by processing information for thirdparty insurance claims rescanning illegible images alerting patients to inventory that is out of stock partial fills and the need for physician authorizations on refills and identifying situations requiring pharmacists actionPromotes and maintains the Pharmacys professional reputation and provides patientsmembers with pharmacy products and services in accordance with local state and federal laws and corporate policies and procedures by assisting the pharmacist in the prescription fulfillment process processing third party insurance claims andor rejections assisting patientsmembers with prescription orders and purchases and completing maintaining and securing paperwork forms and other required documentationProvides patientmember service in the Pharmacy area by acknowledging the member identifying member needs initiating the prescription fulfillment process at the pharmacy dropoff window creating prescription orders promoting products and services resolving member issues and concerns assisting with purchase decesions locating over the counter merchandise and maintaining a safe shopping environmentEnters prescription data into pharmacy software by reading the prescription translating prescription information into corresponding system codes transcribing appropriate prescription data for example written date drug name strength directions for use sig refills name of prescribing physician and prescriber DEA number and creating or modifying patientmember recordsFills prescriptions by retrieving prescription orders counting pouring measuring or weighing medication tablets liquids and creams mixing or reconstituting medications as needed selecting filling and labeling prescription containers and operating scanning equipment andor automated dispensing systems to ensure prescription accuracyProvides member assistance during prescription pickup by verifying and entering patient information according to corporate policies and procedures into the TaSCO system marking appropriate prescriptions for pickup retrieving prescription bag from will call bin scanning security tags gathering electronic signatures for the Health Insurance Portability and Accountability Act HIPAA acknowledgment and third party payor if applicable and using TaSCO to log the sale of restricted pharmaceutical items Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices

Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent

Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence

Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments

Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us

Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent

Serve our Customers and Members Delivers results while putting the customer first

Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders

Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience

Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $18.50 to $26.50

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Meets all state requirements to work as a Pharmacy Technician, such as minimum age, qualification, registration, certification, and/or licensure when required by the State Board of Pharmacy. Must obtain National Pharmacy Technician Certification issued by PTCB (PTCE) or NHA (ExCPT) within 9 months of job entry.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

441 WILKES BARRE TOWNSHIP BLVD, WILKES BARRE, PA 18702-6603, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.