POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for …
Company Description Have Fun While at Work, Enjoy your Job with endless opportunities! Job Description Accurately take and process orders and transactions received either in person or over the phone. Provide outstanding …
Skills: Customer Service, Order Processing, Cash Handling, Basic Mathematics, Teamwork
Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay …
As a Sales Associate, you stay current with fashions and trends - inspiring customers to create their own personal style. You provide one-of-a-kind service through relationship building, sharing product knowledge, and pr…
Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay …
We Are Hiring Location: Wichita, KS Facility: Via Christi, St. Francis Department: Case Management Schedule: Day l Full-time Via Christi associates are eligible for tuition discounts and priority placement in select heal…
Job Description Assistant Manager This position requires candidates to be 18 years of age or older. The Assistant Manager role carries significant responsibilities crucial to the efficient operation of our establishment.…
Skills: Equipment Operation, Inventory Management, Product Preparation, Order Processing, Customer Service
Description Are you a driven communicator who thrives on face-to-face connection? Do you enjoy the challenge of meeting new people and knocking on doors to build real, human connections? At IdeaTek, we’re looking for a D…
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are yo…
Skills: Phlebotomy, Customer Service, Blood Collection, Patient Care, Microsoft Office
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Service, Communication, Organization, Attention To Detail, Multi-tasking
Job DetailsJob Location: A360 Wichita - Wichita, KS 67209Position Type: Full TimeSummary: The Service/Install Tech troubleshoots and provides service to a variety of alarm products to residential homes and commercial sit…
Skills: Low Voltage Wiring, Alarm Panel Programming, CCTV Installation, Troubleshooting, Customer Service
Description We’re small-town techies and Kansans at heart, committed to helping our communities thrive through fast, reliable internet. We didn’t start broadband to build a business—we built a business to bring broadband…
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
At INTRUST Bank, People Come First. Guided by strong character qualities—such as respect, compassion, humility, positivity, and initiative—we work to support one another, serve our customers, and strengthen o…
At INTRUST Bank, People Come First. Guided by strong character qualities—such as respect, compassion, humility, positivity, and initiative—we work to support one another, serve our customers, and strengthen o…
At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity …
Pay: $20.00 - $23.00 per hour Job description: An assistant property manager supports the property manager in overseeing financial and marketing business while also interacting with renters. The assistant property manage…
About Us Lynco Properties is committed to providing excellent living experiences through professional management, resident care, and well-maintained communities. We are seeking an experienced and motivated Property Manag…
This is not a remote position. Role: Use knowledge of credit union products and services to assess members' needs and assist with their financial transactions while minimizing risk related to negotiable instruments, docu…
Skills: Financial Transactions, Customer Service, Risk Management, Conflict Resolution, Communication
Role: Promote CUA deposit products and services, administer in-house IRA and Legal Review programs, and provide guidance to branch personnel. Assist members in meeting their financial needs. Essential Functions & Respons…
Responsible for managing guest check-ins, check-outs, and payments while ensuring a high-quality guest experience. Duties include handling phone inquiries, maintaining lobby cleanliness, and assisting with breakfast setup.
Requirements
Requires a high school diploma or GED, or a few months of related experience. Candidates must be proficient in English and capable of using property management technology.
Full job description
POSITION PURPOSE AND SUMMARY
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
Assists and responds to guest requests with diligent follow-through.
Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
Setup, maintain, and takedown of breakfast display in timely manner.
Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
Periodic tours of the property to ensure the property is meeting brand standards.
Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
OTHER DUTIES
Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
Other tasks as assigned by the management team.
.
BENEFITS
Weekly Pay!
Competitive Wages
Great working environment
Employee Recognition Programs
Vision Insurance
401(k) Savings Plan
Employee Assistance Program (EAP)
Employee Perks Program offering discounts to major companies
Compensation
Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
Qualifications
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Complete routine reports and correspondence.
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Apply good judgment at all times.
Manage problems, address and solve guest-related issues.
MINIMUM QUALIFICATIONS
High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Your go-to extended stay hotel, where genuine care is always there.
Industry
Hospitality
Company size
5,001-10,000 employees
Founded
1995
Headquarters
Charlotte, North Carolina
LinkedIn followers
24,927
Extended Stay America is the leading mid-priced extended stay hotel brand in the U.S. with more than 700 hotels. Its extended stay brand family includes Extended Stay America Premier Suites, Suites and Select Suites. Extended Stay America offers guests an extended stay experience based on what extended stay travelers value most, like having kitchens in every room and free wi-fi. At Extended Stay America, genuine care is always there.
The Official Hotel Partner of the American Cancer Society.
Offices: 13024 Ballantyne Corporate Place, Suite 1000, Charlotte, North Carolina 28277, US
short term staysbusiness traveland family travelHospitalityHotelHousekeeping ServiceReal EstateTravel
How many Customer Service & Support jobs are open in Wichita, KS right now?
There are currently 442 open customer service & support positions in Wichita, KS listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Wichita, KS?
Companies currently hiring include Kroger, Starbucks, Domino's, Compass Group, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Wichita, KS?
Yes — 31 of the 442 open customer service & support positions offer remote or hybrid work (19 remote, 12 hybrid).
How do I apply for Customer Service & Support jobs in Wichita, KS?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.