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Data Center & Route Switch Field Service Technician
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Full-time
associate degree
Company vehicle, Gas card, Paid training, Overtime pay, Call out pay
Posted 22d ago
~40 hrs/week
Responsibilities
The technician will perform installation and maintenance of networking hardware, telephony equipment, and retail technology systems across various customer sites. They are responsible for site surveys, structured cabling, and ensuring timely submission of all job-related documentation.
Requirements
Candidates must have a valid driver's license with a clean record, be fully vaccinated against Covid-19, and be physically capable of lifting 50 pounds and climbing ladders. An associate degree in IT or equivalent experience is preferred, along with technical proficiency in networking and hardware support.
Full job description
Data Center & Route Switch Field Service Technician :
This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training. Paid training including Router, Switch, Rack and Stack and Structured Cabling among other topics. If you are technical, Acuative is willing to invest in you for this role.
This position requires a person willing to go to new places. Tickets can be assigned four or more hours away to provide installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware.
Acuative technicians are guaranteed forty (40) hours of pay per week even if not dispatched for forty hours.
To be eligible for this role you must have a clear driver’s license (no more than 4 points), have the Covid-19 vaccination, and willing to work mostly M-F with opportunity for overtime and call out pay after hours. This position often works alone, and qualified applicants must be able to lift up to fifty pounds above head and climb a ladder.
Selected candidates are given paid training and support as needed for every job they are routed to.
Acuative is a drug free workplace.
Overview :
Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware.
Primary Duties and Responsibilities :
The position involves a variety of tasks including but not limited to:
Installation and maintenance of networking hardware including routers, switches, and WAP’s.
Installation and maintenance of telephony equipment and circuits.
Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems.
Circuit extensions and structured cabling.
Site surveys and site audits.
Installation of LEO (Low Earth Orbit) satellite receivers, cables and hardware.
Installation of Fixed Wireless Antennas, cables and hardware.
Accurate and timely submission of all job-related documents and deliverables.
Maintain company vehicle, inventory, and tools to departmental standards.
Preferred Qualifications :
Candidates should possess many of the following KSAs:
Working knowledge of networking hardware and topologies.
Familiarity with Cisco networking products and interfacing through Cisco CLI.
Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.
Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.
Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment.
Ability to provide configuration support for a variety of technology platforms through console and remote applications.
Experience with LEC circuit identification and extensions.
Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments.
Ability to operate basic power tools – drills, saws, etc.
Work on ladders and lifts where required.
Working knowledge of Microsoft Office applications (Excel & Word).
Ability to follow detailed job documents.
Must be willing to travel as needed to meet customer SLAs.
On-call, after hours, and weekend work may be required.
Must possess a valid drivers’ license with good driving record.
Experience installing LEO Satellite (such as Starlink) and/or Fixed Wireless antennas.
Education & Certifications :
Associates degree in Information Technology or equivalent experience.
CompTIA, Cisco, Cabling, and PBX system certifications a plus!
Selected candidates will be required to attend a hardware and cabling training course at our Global Technology Center in Strongsville, OH.
Related keywords
Data CenterRoute SwitchField ServiceNetworkingRoutersSwitchesWAPTelephonyVOIPPBXPOSDigital SignageVideo SurveillanceStructured CablingLEO SatelliteFixed Wireless
Telsource has re-branded - we're now Acuative!
Visit our web site to learn more - www.acuative.com
Since 1984, Acuative has provided superior service and best-of-breed technology solutions to telecom provider, enterprise, finance, retail and public sector markets. With keen insight, dynamic skill and forward-thinking vision, Telsource/Acuative utilizes its extensive expertise in the areas of voice, data, video, managed services, data centers, unified communications and security.
Offering comprehensive global support for large geographically dispersed enterprises with remote or branch offices, our services maximize clients’ return on their technology investment while adeptly preparing them for their future.
Offices: 30 Two Bridges Road, #240, Fairfield, New Jersey 07004, US · 570 Lake Cook Road, #470, Deerfield, Illinois 60015, US · 8237 Dow Circle, Cleveland, Ohio 44136, US · 2830 Market Loop, #104, Southlake, Texas 76092, US
Managed ServicesService Contract AdministrationProfessional ServicesCentral Office (EF&I) ServicesField ServicesTechnical ServicesDigital Signage and KiosksCloud TelephonyWireless Connectivityand PCI Security and Compliance
How many Customer Service & Support jobs are open in White Plains, NY right now?
There are currently 235 open customer service & support positions in White Plains, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in White Plains, NY?
Companies currently hiring include Nordstrom, KnitWell Group, Macy's, VEG ER for Pets, Always Compassionate Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in White Plains, NY?
Yes — 26 of the 235 open customer service & support positions offer remote or hybrid work (1 remote, 25 hybrid).
How do I apply for Customer Service & Support jobs in White Plains, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.