Waterloo, Ontario, Canada · Hybrid
$55k–$76k/yr
Who We Are With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone…
Skills: Customer Service, Home Insurance, Auto Insurance, RIBO Licensing, Bilingualism
Waterloo, Ontario, Canada · Hybrid
$47k–$71k/yr
At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your c…
Skills: Premium Collection, Advisor Compensation, MS Excel, Numeric Reconciliation, Customer Service
Waterloo, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 431360 Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is our people. We p…
Skills: Tech Sales, Telecommunications, Customer Service, Listening Skills, Communication Skills
Waterloo, Ontario, Canada · On-site
$17/hr–$18/hr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Customer Service, Inventory Management, Merchandising, Health and Safety Compliance, Attention to Detail
Waterloo, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 431360 Joignez-vous à nous alors que nous entamons ce nouveau parcours, combinant le meilleur de la vente au détail technologique avec des services de télécommunications de pointe. Chez Best Buy Express, nous cro…
Skills: Technology Expertise, Telecommunications, Sales, Active Listening, Communication
Waterloo, Ontario, Canada · On-site
$17/hr–$27/hr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Customer Service, Cash Handling, Transaction Processing, Communication Skills, Adaptability
Waterloo, Ontario, Canada · On-site
As a Key Lead at Knix, you create a warm, inclusive, and confidence-building experience for every customer and know how to cater towards our customer’s unique needs. You bring the Knix experience to life by listening dee…
Skills: Team Leadership, Sales Coaching, KPI Analysis, Customer Experience, Conflict Resolution
Cambridge, Ontario, Canada · On-site
$19/hr–$21/hr
About Edge Edge Imaging is the leading Canadian school Photography Company. Edge is made up of over 450 employees with countless years of digital capture and school photography experience. Our state-of-the-art photo lab …
Skills: Photography, Customer Service, Organization Skills, Time Management, Equipment Setup
Waterloo, Ontario, Canada · On-site
$52k–$64k/yr
Killam Apartment REIT, based in Halifax, Nova Scotia, is one of Canada's largest residential real estate investment trusts, owning, operating, and developing a $5.3 billion portfolio of apartments and manufactured home c…
Skills: Cleaning, Basic Maintenance, Customer Service, Communication, Time Management
Brand MomentumWaterloo, Ontario, Canada · On-site
Position Status: Open Chocolate Advisor Enchant the World With Chocolate – One Guest at a Time. At Lindt, we don’t just sell chocolate, we create memorable moments. We’re looking for a warm, polished, and customer-focuse…
Skills: Customer Service, Sales, Visual Merchandising, POS Systems, Cash Handling
Waterloo, Ontario, Canada · Hybrid
$123k–$139k/yr
Who We Are Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research and improve care for individuals and communities. Uniquely position…
Skills: Go, Java, Python, SQL, Jira
Waterloo, Ontario, Canada · On-site
$17/hr–$18/hr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Customer Service, Inventory Management, Merchandising, Health and Safety Compliance, Attention to Detail
Waterloo, Ontario, Canada · On-site
Accelerate Your Career! Are you a dynamic, results-driven sales professional with a passion for luxury vehicles and exceptional customer service? We are seeking a Service Advisor to join our high-performance team! Why Jo…
Skills: Customer Service, Sales, Negotiation, Communication, Relationship Management
Waterloo, Ontario, Canada · Hybrid
$62k–$92k/yr
Axonify is the AI-Powered Frontline Enablement Platform that helps organizations close the gap between learning and execution. By unifying learning, execution and insights capabilities, Axonify drives real business impac…
Skills: Okta, MDM, JumpCloud, Kandji, macOS
Waterloo, Ontario, Canada · On-site
Company Description Take your career to new heights at Structube! STRUCTUBE is the perfect workplace for fans of modern and contemporary interior design, furniture and accessories. We foster an inspiring work environment…
Skills: Retail Sales, Customer Advice, After-sales Follow-up, Inventory Management, Visual Merchandising
Ottawa, Ontario, Canada · Hybrid
$55k–$76k/yr
Who We Are With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone…
Skills: Customer Service, Personal Lines Insurance, Marine Insurance, Risk Assessment, Underwriting Guidelines
Ancaster, Ontario, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Branch Banking, Client Facing, Client Service, Customer Engagement, Customer Experience (CX)
Waterloo, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 430676 Joignez-vous à nous alors que nous entamons ce nouveau parcours, combinant le meilleur de la vente au détail technologique avec des services de télécommunications de pointe. Chez Best Buy Express, nous cro…
Skills: Technology Sales, Telecommunications, Customer Service, Active Listening, Communication Skills
Waterloo, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 430676 Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is our people. We p…
Skills: Retail Sales, Customer Service, Telecommunications, Communication Skills, Listening Skills
Waterloo, Ontario, Canada · Remote OK
$85k–$122k/yr
We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, y…
Skills: Windows Support, macOS Support, Okta, Microsoft Entra ID, Jamf
Waterloo, Ontario, Canada • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide exceptional support for home and auto insurance clients by handling inquiries and processing policy changes. Identify growth opportunities and ensure compliance with underwriting guidelines and company standards.
Requires a valid RIBO license and fluency in both English and French. Candidates should have at least one year of experience in personal lines insurance.
Who We Are
With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.
At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.
Make an Impact. Build Relationships. Grow Your Career.
Are you passionate about delivering exceptional customer service and helping clients protect what matters most? As a Bilingual Customer Service Broker, you’ll play a key role in supporting clients with their home and auto insurance needs while building lasting relationships and driving business growth.
Reporting to the Assistant Manager, Service, you’ll combine your technical expertise, problem-solving skills, and client-first mindset to deliver a seamless and positive insurance experience.
What You’ll Do
Deliver Outstanding Client Support
Assess Risk & Apply Expertise
Resolve Issues with Confidence
Drive Growth Opportunities
Support Operational Excellence
Champion Quality & Compliance
What You Bring
This is the unique blend of skills and experience we would love to see in an ideal candidate:
We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.
Why Join Us?
Salary Range:
This position offers a competitive salary within a range from $55,011 to $75, 583, along with rewarding bonuses that recognize your dedication.
At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time.
Some of the Perks We Offer:
We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness support to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:
Let’s work together! If you are interested in this opportunity, please apply online.
The OTIP Group of Companies (“OGC”) is a group of affiliated organizations operating under a shared purpose and values. OGC is comprised of Ontario Teachers Insurance Plan (OTIP), Curo Claims Services, and Orbit Insurance Services.
Candidate communications may refer to OGC when referencing any of the affiliated organizations applied to.
This recruitment process uses artificial intelligence tools to assist with screening and assessing applications. All hiring decisions include human review.
OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.
As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.
We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.
We revolve around you.
Every industry and profession has its own special characteristics, just as individuals do. At Orbit, our seasoned team of expert brokers and managers takes those characteristics into account to design custom-tailored insurance programs that protect what matters most to our valued customers. We are a nationally licensed brokerage, specializing in group insurance programs and offering a wealth of experience and expertise. Orbit Insurance Services is a proud member of the OTIP Group of Companies (OGC) – a group of organizations sharing the same commitment to servicing our members. Collectively, we are a community of many working towards one common goal: to provide exceptional service for our customers across Canada. Our in-depth knowledge of the industry allows our team to anticipate trends while keeping both feet firmly planted in the realities of today’s market. We’re constantly evolving to keep pace with our clients’ changing needs. When you join the Orbit team, you are joining a community of like-minded professionals where your opinions are valued and expected. You will have the opportunity to provide feedback on departmental goals, to work collaboratively with others, and to continuously improve your professional skills. Regardless of your role or your location, you are joining a community where every employee contributes to the evolution of our culture and our brand. At Orbit, we take pride in our employee programs, including health and wellness initiatives, virtual and in-person social events and much more. Although our head office is located in Waterloo, Ontario, we offer a wide range of hybrid and permanent work-from-home options across Ontario, Quebec, and Alberta.
Offices: 125 Northfield Dr W, Waterloo, Ontario N2L 6K4, CA
There are currently 313 open customer service & support positions in Waterloo, Canada listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include OpenText, Manulife, WatSPEED at the University of Waterloo, Chartwell Retirement Residences, Equitable, among others. Browse the listings above to see every active employer.
Yes — 80 of the 313 open customer service & support positions offer remote or hybrid work (6 remote, 74 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
