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Jobs at Policaro Group (Now Hiring) — 4 open

Policaro Group logoPolicaro Group

Service Advisor - Jaguar Land Rover Waterloo

Waterloo, Ontario, Canada · On-site

Mid level

Accelerate Your Career! Are you a dynamic, results-driven sales professional with a passion for luxury vehicles and exceptional customer service? We are seeking a Service Advisor to join our high-performance team! Why Jo…

Skills: Customer Service, Sales, Negotiation, Communication, Relationship Management

Policaro Group logoPolicaro Group

Service Advisor - Porsche Centre Kitchener-Waterloo

Kitchener, Ontario, Canada · On-site

Mid level

Accelerate Your Career! Are you a dynamic, results-driven sales professional with a passion for luxury vehicles and exceptional customer service? We are seeking a Service Advisor to join our high-performance team! Why Jo…

Skills: Customer Service, Sales, Negotiation, Communication, Relationship Management

Policaro Group logoPolicaro Group

Sales Manager

Waterloo, Ontario, Canada · On-site

Senior

Accelerate Your Career! Are you a dynamic, results-driven sales leader with a passion for luxury vehicles and exceptional coaching and customer service skills? We are seeking a Sales Manager to join our high-performance …

Skills: Sales Leadership, Coaching, Customer Service, Automotive Sales, Luxury Sales

Policaro Group logoPolicaro Group

Technician - Northwest Lexus

Brampton, Ontario, Canada · On-site

Mid level

Accelerate Your Career! Are you a dynamic, results-driven service professional with a passion for luxury vehicles and exceptional customer service? We are seeking a Technician to join our high-performance team! Why Join …

Skills: Vehicle Diagnosis, Automotive Repair, Preventative Maintenance, Troubleshooting, Brake Service

Policaro Group logo

Service Advisor - Jaguar Land Rover Waterloo

Policaro Group

Waterloo, Ontario, Canada • On-site

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Mid level

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  • Full-time
  • Health Insurance, Dental Insurance, Vision Insurance, Disability Coverage, Employee Appreciation Events, Professional Development
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Build and maintain relationships with luxury vehicle clients while providing a VIP service experience from drop-off to pick-up. Achieve monthly service and CSI targets while staying current on industry trends and vehicle features.

Requirements

Proven experience in automotive service, preferably within the premium luxury segment. Requires a goal-oriented mindset with strong negotiation and communication skills.

Full job description

Accelerate Your Career! 

Are you a dynamic, results-driven sales professional with a passion for luxury vehicles and exceptional customer service? We are seeking a Service Advisor to join our high-performance team!

Why Join Us?

At Policaro Group, we don't just sell cars—we deliver world-class experiences. Our commitment to excellence, innovation, and customer satisfaction is matched by our dedication to our employees' growth and well-being. As a Service Advisor, you'll work with premium brands, cutting-edge technology, and a supportive team that values your success.

What You'll Do:

  • Build and maintain relationships with new and existing clients
  • Provide a VIP service experience from drop off to pickup
  • Stay up to date on latest models, features, and industry trends
  • Achieve and exceed monthly service and CSI targets

 

What We're Looking For:

  • Proven experience in automotive service capacity (premium luxury is an asset)
  • Passion for premium vehicles and delivering outstanding customer experience
  • Strong negotiation and communication skills
  • Self-motivated, ambitious, and goal-oriented mindset

 

What We Offer:

  • Competitive Compensation: uncapped commission and performance bonuses
  • Comprehensive Benefits Package on Day 1: Including health, dental, vision and disability coverage
  • Employee Appreciation: Regular events such as food trucks, dinners, and gift cards to recognize and celebrate our team's efforts 
  • Professional Development: Opportunities for growth within the company; we believe in promoting from within 
  • Positive Work Environment: A supportive, family-like atmosphere where management is approachable, and employees are treated with respect 
  • Work-Life Balance: We value your time and strive to provide a balance that supports your personal and professional life with generous vacation, paid sick and personal days
  • Community Engagement: Be part of a company that supports charitable initiatives, including partnerships with organizations like the SickKids Foundation and paid volunteer days 

 

 Ready to Accelerate Your Career?

If you're driven, passionate, and ready to excel, we want to hear from you!

Policaro Group is an exclusive luxury automotive retailer located throughout the GTA and Southern Ontario. The Group takes immense pride in being recognized as one of Canada’s Best Managed Companies in 2026 for the fifth consecutive year. In addition, all our qualifying dealerships were awarded Automotive News Canada's Best Dealership to work for in 2025. We are the steward of eight automobile franchises representing Acura, BMW, Land Rover, Lexus, Porsche, Volvo, Tedson and Zenvo.

Our organization is home to over 550 highly trained, motivated, and inspired employees with a common focus on customer experience. With a firm dedication to providing unparalleled service, Policaro Group ensures that each customer interaction surpasses expectations, solidifying our position as a leader in the automotive retail sector.

Visit https://policaro.ca/about/careers to check out all the rewards of working at Policaro Group.

#PolicaroCareers

Related keywords

Automotive ServiceLuxury VehiclesCSICustomer Satisfaction IndexJaguarLand RoverVIP ServiceAutomotive RetailPremium BrandsService Advisor

About Policaro Group

LinkedInVisit site
Industry
Retail Motor Vehicles
Company size
501-1,000 employees
Headquarters
Brampton, Ontario
LinkedIn followers
7,980

Policaro Group is an exclusive luxury automotive retailer based in the Greater Toronto Area and Southern Ontario that is known for excellence in customer satisfaction. The group is currently the steward of seven automobile franchises representing Acura, BMW, Jaguar, Land Rover, Lexus, Porsche, and Volvo. The Policaro Group has built and operates around the single-minded dedication to customer service and the enduring belief in the value of strong relationships with customers, community and manufacturing partners. The history dates back to 1966 with the Policaro family migrated from Santo Onofrio, Italy to the emerging Italian section of Toronto. Basil Policaro, the 2nd eldest son, was the first to be introduced to the automotive business where he found a natural home at Ready Motors, later moving onto Fiat. Joining him were brother’s Tony and Paul who decided to follow their elder brother into the industry. The first chapter in business ownership came in 1979 when the brothers would officially form a partnership that would grow to represent seven brands in Brampton and Oakville with the next generation of family now beginning to take the helm. The current facilities are home to over 500 highly trained, motivated and inspired employees. Our vision is that each employee shares a commitment to the philosophy that has made our business a success. Together, we create an environment where our relentless commitment to customer satisfaction excellence has enabled us to become a dynamic, growing dealer group in the Greater Toronto Area. PASSION. PERFORMANCE. PROMISE.

Offices: 5 Coachworks Crescent, Brampton, Ontario L6R 3Y2, CA · 5 Coachworks Cres, Brampton, Ontario L6R 3Y2, CA · 2280 Queen St E, Brampton, Ontario L6S 5X9, CA · 2250 Queen St E, Brampton, Ontario L6S 5X9, CA · 2250 S Service Rd W, Oakville, Ontario L6L5N1, CA

AcuraBMWLexusPorscheMotorsportsLeasingFleetWholesale PartsPre-OwnedSupercars
View all jobs at Policaro Group

About Policaro Group

LinkedInVisit site
Industry
Retail Motor Vehicles
Company size
501-1,000 employees
Headquarters
Brampton, Ontario
LinkedIn followers
7,980

Policaro Group is an exclusive luxury automotive retailer based in the Greater Toronto Area and Southern Ontario that is known for excellence in customer satisfaction. The group is currently the steward of seven automobile franchises representing Acura, BMW, Jaguar, Land Rover, Lexus, Porsche, and Volvo. The Policaro Group has built and operates around the single-minded dedication to customer service and the enduring belief in the value of strong relationships with customers, community and manufacturing partners. The history dates back to 1966 with the Policaro family migrated from Santo Onofrio, Italy to the emerging Italian section of Toronto. Basil Policaro, the 2nd eldest son, was the first to be introduced to the automotive business where he found a natural home at Ready Motors, later moving onto Fiat. Joining him were brother’s Tony and Paul who decided to follow their elder brother into the industry. The first chapter in business ownership came in 1979 when the brothers would officially form a partnership that would grow to represent seven brands in Brampton and Oakville with the next generation of family now beginning to take the helm. The current facilities are home to over 500 highly trained, motivated and inspired employees. Our vision is that each employee shares a commitment to the philosophy that has made our business a success. Together, we create an environment where our relentless commitment to customer satisfaction excellence has enabled us to become a dynamic, growing dealer group in the Greater Toronto Area. PASSION. PERFORMANCE. PROMISE.

Offices: 5 Coachworks Crescent, Brampton, Ontario L6R 3Y2, CA · 5 Coachworks Cres, Brampton, Ontario L6R 3Y2, CA · 2280 Queen St E, Brampton, Ontario L6S 5X9, CA · 2250 Queen St E, Brampton, Ontario L6S 5X9, CA · 2250 S Service Rd W, Oakville, Ontario L6L5N1, CA

AcuraBMWLexusPorscheMotorsportsLeasingFleetWholesale PartsPre-OwnedSupercars
View all jobs at Policaro Group

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