Troy, Michigan, United States · On-site
$18/hr–$20/hr
Pay rate: $18 - $20 per hour Are you the kind of person who naturally makes others feel welcome, calm, and taken care of the moment they walk through the door? Do you thrive in fast-paced environments where organization,…
Skills: Patient Experience, Appointment Scheduling, EMR Management, Medical Reception, Interpersonal Communication
Troy, Michigan, United States · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Experience, Check-in/Check-out Processing, Operational Reporting, Customer Service, Professional Communication
Troy, Michigan, United States · On-site
Who Are You? Are you a natural leader who enjoys helping people succeed? Do you thrive when juggling many tasks, making quick decisions, and solving problems? Are you someone who takes ownership of outcomes and leads by …
Skills: Property Management, Team Leadership, Budgeting, Financial Reporting, Leasing
Troy, Michigan, United States · On-site
Who Are You? Are you a natural leader who enjoys helping people succeed? Do you thrive when juggling many tasks, making quick decisions, and solving problems? Are you someone who takes ownership of outcomes and leads by …
Skills: Property Management, Team Leadership, Budgeting, Financial Reporting, Leasing
Troy, Michigan, United States · On-site
Who Are You? Are you someone who enjoys helping others find a place they can call home? Do you take pride in offering exceptional service and creating positive first impressions? Are you energized by connecting with peop…
Skills: Leasing, Sales, Customer Service, Lead Generation, Lease Documentation
Troy, Michigan, United States · On-site
Team Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every d…
Skills: Team Leadership, Staff Development, Coaching, Guest Experience Management, Food Safety Standards
Troy, Michigan, United States · On-site
Overview HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary ca…
Skills: Care Coordination, Patient Advocacy, Problem Solving, Critical Thinking, Interpersonal Communication
Troy, Michigan, United States · On-site
Your Contribution: As a Warranty Analyst you will be responsible for supporting all aspects of the warranty process, including claim review, customer communication, returned-part evaluation, failure analysis, root cause …
Skills: Claim Review, Failure Analysis, Root Cause Analysis, Corrective Action, Data Entry
Troy, Michigan, United States · On-site
Job Summary You can make a difference in patients' lives as an Environmental Service Technician with Corewell Health. Your contributions in this role have a direct impact on high-quality care; you'll be responsible for c…
Skills: Cleaning, Disinfecting, Waste Removal, Floor Maintenance, Carpet Care
Troy, Michigan, United States · On-site
Overview HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary ca…
Skills: Analytical Thinking, Critical Thinking, Written Communication, Verbal Communication, Microsoft Excel
Troy, Michigan, United States · On-site
$14/hr–$20/hr
At The North Face we dare to lead the world forward through Exploration. We were born to Explore, Disrupt and to Lead. We were born to Love Wild Places and to Spark Curiosity. We believe that exploration is a mindset - b…
Skills: Customer Engagement, Sales, Visual Merchandising, Cashiering, Loss Prevention
Troy, Michigan, United States · On-site
About Corewell Health Outpatient Clinics Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of p…
Skills: Patient Flow Management, Clinical Procedures, Lab Protocols, Patient Care Management, Customer Service
Troy, Michigan, United States · On-site
Technical Customer Service & Sales Specialist (Wood Veneer / Manufacturing Support) Oakwood Veneer Company – Troy, MI Oakwood Veneer Company is seeking a full-time Technical Customer Service & Sales Specialist to j…
Skills: Technical Customer Service, Inside Sales, Wood Veneer Expertise, Technical Troubleshooting, Manufacturing Support
Troy, Michigan, United States · On-site
$14/hr–$20/hr
At The North Face we dare to lead the world forward through Exploration. We were born to Explore, Disrupt and to Lead. We were born to Love Wild Places and to Spark Curiosity. We believe that exploration is a mindset - b…
Skills: Customer Engagement, Sales, Visual Merchandising, Product Knowledge, Cashier Duties
Troy, Michigan, United States · Hybrid
Digital Marketing Assistant In this opportunistic position at SSDM, you will be presented with a mix of responsibilities and learning opportunities. Your day will be about ¼ filled with Operations responsibilities (more …
Skills: Digital Marketing, Front Office Management, Google Analytics, Google Performance, WordPress CMS
Troy, Michigan, United States · On-site
$15/hr–$20/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Sales, Customer Relationship Management, Product Knowledge, Inventory Management, Communication
Troy, Michigan, United States · On-site
Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for more 70 years and welcomes everyone in Michigan to bank with us…
Skills: Active Listening, Customer Service, Cross-Selling, De-escalation, Troubleshooting
Troy, Michigan, United States · On-site
External Job Title: Customer Service Representative (On-Site) Afternoon/Midnight New hires must be available for a two week training program conducted during standard business hours (2:00pm-10:30pm, Monday through Friday…
Skills: Customer Service, Data Entry, Emergency Response, Multi-tasking, Verbal Communication
Troy, Michigan, United States · On-site
We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, …
Skills: Retail Leadership, Clienteling, Sales Conversion, Team Coaching, Store Operations
Troy, Michigan, United States · On-site
$21/hr–$28/hr
Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Pos…
Skills: Sales Leadership, Customer Relationship Management, Inventory Control, Loss Prevention, Staff Training
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The Patient Concierge serves as the first point of contact, managing patient greetings, intake paperwork, and appointment scheduling. They are responsible for maintaining clinic flow, updating EMR systems, and ensuring a professional and welcoming environment.
A high school diploma is required, and previous experience in a medical office or as a receptionist is preferred. Candidates must be proficient with computers, specifically Microsoft Office, and possess strong organizational and interpersonal skills.
Pay rate: $18 - $20 per hour
Are you the kind of person who naturally makes others feel welcome, calm, and taken care of the moment they walk through the door?
Do you thrive in fast-paced environments where organization, communication, and human connection all matter equally?
If you love being the “go-to” person who keeps everything flowing smoothly—and you take pride in delivering an exceptional experience every single time—this role was made for you.
About the RoleAs a Patient Concierge, you are the first and most lasting impression of NIVA Health. You set the tone for the entire patient experience.
You’ll serve as the quarterback of the office, guiding patients through their visit, anticipating needs, and ensuring each step of their journey feels seamless, professional, and welcoming. From greeting patients and managing appointments to supporting patient flow and coordinating behind the scenes, you play a critical role in delivering a world-class experience.
You are also a Brand Ambassador for NIVA Health, consistently living our core values of Teamwork, Resilience, Open-Mindedness, Ownership, and Positivity in every interaction—with patients, teammates, and the community.
What You’ll Be Doing
Daily Operations & Patient Experience
Clinic Flow & Administration
Opening & Closing Responsibilities
Qualifications
Why NIVA Health?
At NIVA Health, we believe healthcare should feel personal, empowering, and thoughtful. Our clinics are built around connection, trust, and excellence—and our Patient Concierges are at the heart of that mission.
If you’re looking for a role where your professionalism, warmth, and attention to detail truly matter, we’d love to meet you.
Your Next Step Starts Here
If you’re ready to bring your skills and passion to a clinic that values growth, quality care, and a strong team culture, we’d love to meet you.
NIVA Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply today and help us create exceptional patient experiences—one visit at a time.
#IND-RTA
At NIVA Health, we offer a range of specialized services designed to improve your health and well-being. Our IV therapy treatments provide vital nutrients and hydration to support your body’s recovery and health which may be covered by your insurance. We also offer mobile wound care services for convenient, in-home care. Additionally, our red light therapy and pain management solutions promote healing and relief, while our comprehensive weight loss programs or weight loss injections, help you achieve and maintain your goals. With a patient-centered approach, we strive to deliver effective treatments tailored to your needs, ensuring quality care at every step.
Offices: 4540 Southside Blvd, #401, Jacksonville, Florida 32216, US · 25500 Meadowbrook Rd, Suite 208, Novi, Michigan 48375, US · 3800 W Eau Gallie Blvd, Suite 101, Melbourne, Florida 32934, US · 100 Whetstone Pl, Suite 208, St Augustine, Florida 32086, US · 4711 Curry Ford Rd, Suite B, Orlando, Florida 32812, US
There are currently 447 open customer service & support positions in Troy, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Lithia & Driveway, Corewell Health, Macy's, Kroger, Saks Fifth Avenue, among others. Browse the listings above to see every active employer.
Yes — 27 of the 447 open customer service & support positions offer remote or hybrid work (9 remote, 18 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
