Troy, Michigan, United States · On-site
Technical Customer Service & Sales Specialist (Wood Veneer / Manufacturing Support) Oakwood Veneer Company – Troy, MI Oakwood Veneer Company is seeking a full-time Technical Customer Service & Sales Specialist to j…
Skills: Technical Customer Service, Inside Sales, Wood Veneer Expertise, Technical Troubleshooting, Manufacturing Support
Troy, Michigan, United States · On-site
Warehouse Associate / Forklift Operator – Full-Time | Troy, MI Oakwood Veneer Company – Troy, Michigan Oakwood Veneer Company is hiring a full-time Warehouse Associate / Forklift Operator to join our warehous…
Skills: Forklift Operation, Hi-Lo Operation, Order Fulfillment, Shipping And Receiving, Inventory Management
Troy, Michigan, United States · On-site
Production Associate – Full Time – Day Shift – $17.05/hour Oakwood Veneer Company – Troy, MI No Nights • No Weekends • Paid Training Oakwood Veneer Company is hiring a full-time Producti…
Skills: Machine Operation, Production Tasks, Quality Standards, Material Handling, Industrial Machinery Operation
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Provide technical support and product guidance to customers regarding wood veneer application, performance, and selection. Collaborate with internal operations and production teams to resolve manufacturing issues and ensure long-term customer success.
Requires at least 5 years of experience in woodworking, veneer, manufacturing, or technical sales. Candidates must be mechanically minded and possess strong problem-solving and communication skills.
Oakwood Veneer Company – Troy, MI
Oakwood Veneer Company is seeking a full-time Technical Customer Service & Sales Specialist to join our team at our headquarters in Troy, Michigan.
This is an on-site position working Monday through Friday from 8:30 AM to 5:00 PM in a professional office and manufacturing environment.
We are looking for an experienced and dependable professional with a background in wood veneer, woodworking, cabinetry, furniture manufacturing, architectural millwork, laminates, wood products, manufacturing support, technical customer service, or technical sales. This role is ideal for someone who enjoys solving technical problems, helping customers succeed, and becoming a true product expert in a specialized manufacturing environment.
This position combines technical customer support, inside sales support, manufacturing collaboration, and customer relationship management. You will work directly with customers while partnering internally with operations and production teams to support quality, product performance, and long-term customer success.
This is not a traditional customer service or call center position. The successful candidate will become highly knowledgeable in wood veneer manufacturing, technical troubleshooting, finishing systems, defect prevention, quality improvement, and customer applications.
Extensive paid training will be provided during onboarding to help build a full understanding of Oakwood Veneer's products, systems, manufacturing processes, and technical support approach.
The ideal candidate is self-motivated, detail-oriented, organized, mechanically minded, and comfortable making decisions independently. Strong communication skills, accountability, follow-through, and problem-solving ability are important for success in this role.
Candidates should have at least 5 years of experience in woodworking, veneer, manufacturing, quality, production support, technical customer service, inside sales, or related industries. Experience troubleshooting product or production-related issues is preferred.
Competitive compensation based on experience with customer service and sales incentive opportunities available.
Benefits include:
Oakwood Veneer Company is a leading manufacturer and distributor of wood veneer products serving customers throughout North America. We are known for quality craftsmanship, technical expertise, responsive service, and a collaborative team environment where employees contribute directly to customer success and product quality.
If you are looking for a long-term opportunity in technical customer service, technical sales, manufacturing support, woodworking sales, customer success, wood products, veneer manufacturing, quality support, or inside sales, we encourage you to apply.
All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
The largest selection of flexible wood veneer sheets, panels, and edgebanding in the U.S.
Oakwood Veneer has been a pioneer in the manufacturing and distribution of premium backed wood veneer sheets, panels, and edgebanding for more than three decades. With an unwavering commitment to quality and innovation, we have solidified our position as a trusted industry leader. Dedicated to meeting the diverse needs of our customers, our expansive warehouse boasts a vast inventory of over 300 in-stock veneers, ensuring prompt shipping on the same day of order placement. This extensive selection enables us to cater to a wide range of projects and specifications, providing unparalleled convenience and flexibility to our clientele. At Oakwood Veneer, we take pride in our advanced production capabilities, which allow us to deliver tailor-made solutions to meet your unique requirements. Whether you require custom splice veneers in center balanced, balance match, or end match configurations, we have the expertise and technology to fulfill your exact specifications. Our skilled craftsmen meticulously craft veneer sheets in widths of up to 4 feet wide and lengths of up to 14 feet long, with the option for other sizes to be readily obtained upon request. In addition to our commitment to quality and customization, we prioritize customer satisfaction above all else. Our dedicated team of professionals is committed to providing exceptional service and support at every stage of the process, ensuring a seamless experience from inquiry to delivery. As we look towards the future, Oakwood Veneer remains steadfast in our dedication to excellence, innovation, and customer-centricity. With our unparalleled expertise, extensive inventory, and unwavering commitment to quality, we are your trusted partner for all your wood veneer needs.
Offices: 1830 Stephenson Hwy, Troy, Michigan 48083, US
The largest selection of flexible wood veneer sheets, panels, and edgebanding in the U.S.
Oakwood Veneer has been a pioneer in the manufacturing and distribution of premium backed wood veneer sheets, panels, and edgebanding for more than three decades. With an unwavering commitment to quality and innovation, we have solidified our position as a trusted industry leader. Dedicated to meeting the diverse needs of our customers, our expansive warehouse boasts a vast inventory of over 300 in-stock veneers, ensuring prompt shipping on the same day of order placement. This extensive selection enables us to cater to a wide range of projects and specifications, providing unparalleled convenience and flexibility to our clientele. At Oakwood Veneer, we take pride in our advanced production capabilities, which allow us to deliver tailor-made solutions to meet your unique requirements. Whether you require custom splice veneers in center balanced, balance match, or end match configurations, we have the expertise and technology to fulfill your exact specifications. Our skilled craftsmen meticulously craft veneer sheets in widths of up to 4 feet wide and lengths of up to 14 feet long, with the option for other sizes to be readily obtained upon request. In addition to our commitment to quality and customization, we prioritize customer satisfaction above all else. Our dedicated team of professionals is committed to providing exceptional service and support at every stage of the process, ensuring a seamless experience from inquiry to delivery. As we look towards the future, Oakwood Veneer remains steadfast in our dedication to excellence, innovation, and customer-centricity. With our unparalleled expertise, extensive inventory, and unwavering commitment to quality, we are your trusted partner for all your wood veneer needs.
Offices: 1830 Stephenson Hwy, Troy, Michigan 48083, US
