Toronto, Ontario, Canada · On-site
Requisition ID: 256066 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Lead Experience Design Strategy, you will play an active role in the team focusing on cre…
Skills: Service Design, Customer Experience Strategy, Journey Mapping, Service Blueprinting, Human-Centered Design
Toronto, Ontario, Canada · On-site
About HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people …
Skills: Customer Service, Product Knowledge, Cash Handling, Inventory Management, Merchandising
Toronto, Ontario, Canada · On-site
Job ID: 64599 Job Category: Information & Technology Division & Section: Technology Services, Enterprise Services & Operations Work Location: 703 Don Mills Rd., North York, ON M3C 3N3 Job Type & Duration: Full-time, Perm…
Skills: Network Support, Enterprise Network Analysis, Network Troubleshooting
Toronto, Ontario, Canada · On-site
$51k–$59k/yr
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Analytical Thinking, Business Development, Business Documentation, Customer Experience (CX), Developing Proposals
Toronto, Ontario, Canada · On-site
$32/hr–$45/hr
About Johnson Controls Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emiss…
Skills: Low Voltage Wiring, ULC Inspections, CCTV, Card Access Systems, Computer Networking
Toronto, Ontario, Canada · On-site
Freelance Makeup Artist Location: Toronto, Ontario Regions Reports to: Retail Excellence Lead Contract: Temporary from July 2026-2027 Your role @ Chanel: The Freelance Makeup Artist is responsible for providing CHANEL cl…
Skills: Makeup Artistry, Client Relationship Management, Sales Support, Cross-selling, Customer Service
Toronto, Ontario, Canada · On-site
Job Summary: The Tint Installer is responsible for the continued growth, quality, customer service and installation of our Automotive Window Film line. Core Duties Install automotive window film with a high level of qual…
Skills: Automotive Window Film Installation, Customer Service, Vehicle Transport, Attention To Detail, Hand-Eye Coordination
Toronto, Ontario, Canada · Hybrid
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Analytical Thinking, Business Operations, Collections Management, Customer Education, Customer Service
Toronto, Ontario, Canada · On-site
$17/hr–$18/hr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of a…
Skills: Customer Service, Inventory Management, Stocking, Attention To Detail, Time Management
Scarborough, Ontario, Canada · On-site
$60k–$84k/yr
Work Location: Scarborough, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $59,500 - $84,000 CAD TD is committed to providing fair and equitable compensation opportunities to all…
Skills: Home Borrowing Advice, Real Estate Secured Lending, Financial Planning, Investment Advice, Customer Relationship Management
Toronto, Ontario, Canada · On-site
Job ID: 65219 Job Category: Customer Service Division & Section: Customer Experience, 311 Contact Centre Work Location: Metro Hall, 55 John Street, Toronto, ON M5V 0C4 Job Type & Duration: 15 Part-Time Indefinite Tempora…
Skills: Customer Service, Communication Skills, Call Center Operations, Problem Solving
Toronto, Ontario, Canada · Hybrid
$58k–$73k/yr
WHO WE ARE When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her heal…
Skills: Benefit Administration, Client Relationship Management, Problem Solving, Verbal Communication, Written Communication
Scarborough, Ontario, Canada · On-site
$60k–$84k/yr
Work Location: Scarborough, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $59,500 - $84,000 CAD TD is committed to providing fair and equitable compensation opportunities to all…
Skills: Financial Planning, Investment Advice, Customer Relationship Management, Real Estate Secured Lending, Portfolio Management
Toronto, Ontario, Canada · On-site
$41k–$61k/yr
Founded in 1988, and headquartered in Toronto, Tricon is one of North America’s preeminent rental housing providers. Tricon was one of the first movers to enter Toronto’s purpose-built rental apartment sector with scale …
Skills: Hospitality, Customer Service, Interpersonal Communication, Situational Awareness, Attention To Detail
Toronto, Ontario, Canada · On-site
Requisition ID: 266158 ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice, and a coll…
Skills: Client Administration, Trading, Client Service, Marketing Coordination, Relationship Management
Toronto, Ontario, Canada · On-site
Requisition ID: 266130 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. We are seeking an experienced System Support Analyst to serve as a Technical Support Personnel…
Skills: IBM WebSphere Application Server, JBoss EAP, Apache Tomcat, Apache HTTP Server, IBM MQ
Toronto, Ontario, Canada · On-site
$45/hr–$50/hr
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Swedish Massage, Deep Tissue Massage, Client Consultation, Anatomy Knowledge, Physiology Knowledge
Toronto, Ontario, Canada · On-site
Requisition ID: 266133 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Branch Manager, you will assume responsibility for the overall success of …
Skills: People Management, Personal Banking, Small Business Banking, Sales Management, Relationship Building
Toronto, Ontario, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning
Toronto, Ontario, Canada · Hybrid
Requisition ID: 264889 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As an Administrative Assistant, you will be primarily responsible for working with Financial P…
Skills: Task Prioritization, Attention To Detail, Interpersonal Communication, Relationship Building, Investment Sales Process
Toronto, Ontario, Canada • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead the design of end-to-end customer experiences and internal processes to drive global best practices in Canadian Banking. You will synthesize research insights to identify experience gaps and facilitate co-creation sessions to implement customer-centric solutions.
Requires 5+ years of experience in service design, CX, or a related field along with post-secondary education. Candidates must be proficient in design methodologies, tools like Figma and Adobe Creative Suite, and possess strong strategic leadership skills.
Requisition ID: 256066
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
As a Lead Experience Design Strategy, you will play an active role in the team focusing on creating and driving global best practice. You will be responsible for shaping future experiences, and mapping our end-to-end services and processes from the perspective of the customer, using design and research tools to map and design end to end experiences, connecting CX to long-term Canadian Banking client strategy, proactively collaborating with Channel and Product leaders, Marketing, and other key stakeholders to deliver great experiences that fuel market growth.
Is this role right for you? In this role, you will:
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
What's in it for you?
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Welcome to Scotiabank. We serve thousands of customers, families, and communities across the globe, helping them achieve success through advice, products, and services. Follow for news, insights, thought leadership and more. Our disclaimer: bit.ly/socialdisclaim
Offices: 40 King St W, Toronto, Ontario M5H, CA · Bosque de Ciruelos 120, Miguel Hidalgo, CDMX 11700, MX · Calle Dionisio Derteano 102, San Isidro, Lima 15047, PE
There are currently 1,749 open customer service & support positions in Toronto, Canada listed on Clera. New openings are added daily as companies post roles.
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