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Full-time
associate degree, bachelor degree
Medical insurance, Dental insurance, Vision insurance, Life insurance, Pet insurance, Short-term disability
Posted 11d ago
~40 hrs/week
Responsibilities
The Sales Manager is responsible for driving revenue generation and maintaining sales compliance across assigned hotel properties. They will actively prospect for new business, manage client relationships, and participate in local community engagement to support hotel goals.
Requirements
Candidates should have at least one year of hotel sales experience and a preferred associate or bachelor's degree. Proficiency in Microsoft Office and experience with Delphi software are highly desired for this role.
Full job description
Tallahassee Downtown Market: Hampton Inn & Suites, Aloft Marriot, Hyatt House
What Makes a Hotel Sales Manager - OEM within a McKibbon Cluster Market?
As a key member of a cluster hotel team, the Sales Manager has influence and accountability for the revenue generation of the properties assigned. Reporting to the General Manager or Market Director of Sales, the Sales Manager will be responsible for maintaining the highest level of competencies to help the properties achieve their business goals while embracing the McKibbon Guiding Principles.This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.
A Day in the Life:
A sales manager will be responsible for sales and revenue generation for the properties assigned.
Segments will vary based on size and experience of sales team and hotel needs.
You will be responsible for maintaining compliance and remaining up to date on new sales initiatives for the brands and company.
Sales Manager will be actively involved in the STAR report critique and entering results in the month end report.
Implement and train on all McKibbon procedures that relate to sales, including systems and processes as directed by supervisor.
You will maintain positive relationships with the management company, property owners, and clients.
You will support guest experience and satisfaction in all operations.
Sales Manager will act as the face of the properties by being actively involved in the local community.
Check emails and voicemails daily with appropriate prompt response.
Review McKibbon Hospitality’s daily report.
Participate in Daily Sales Stand-Up.
Review daily Delphi calendar (account, group, and function traces).
Review Delphi trace manager for past-due traces.
Enter all sales activities into Delphi (traces, QIC, lost business).
Prospect to set appointments/joint appointments/tours.
Proactively work on and update target accounts.
Greet all assigned in-house meetings.
Set-up/maintain group block on group/function schedules.
Review budget and P/L with general manager.
Provide knowledgeable input to operations team to assist in the creation of the
Budget Workbook.
Express interest in participating in new hotel and/or acquisition sales blitzes with corporate sales team as requested.
Discuss interest in becoming a trainer for position focused training.
Attend sales training as recommended by your general manager or Director of Sales.
Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.
Requirements
Associates/bachelor’s degree preferred.
1-year minimum experience in hotel sales preferred.
Preferred experience with major brands such as Marriott, Hilton or Hyatt.
A proven track record of meeting sales goals.
Ability to actively support operational teams.
Implement and maintain all sales documentation.
The ability to make revenue management decisions to effectively grow market share.
The ability to produce proactive sales strategies through direct sales calls, prospecting for new clients, and client visits.
Computer Skills: Word, Excel, PowerPoint
Experience with Delphi Standard or Delphi FDC (highly desired).
Must be able to work independently and simultaneously manage multiple tasks.
Strong organization and presentation skills.
Ability to effectively interact with people of diverse socioeconomic cultural and ethnic backgrounds while solving complex problems and creating a productive sales environment.
Ability to ensure that hotel policies, procedures and brand standards are followed.
Maintain a high level of professionalism, trust and responsibility.
Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation.
Must excel in high-pressure, fast-paced environments.
Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
Related keywords
Hotel SalesRevenue ManagementDelphiMarriottHiltonHyattSTAR ReportProspectingBudgetingP&LSales BlitzHospitalityCustomer ExperienceAccount ManagementLead GenerationMarket Share
Headquartered in Tampa, FL, McKibbon Hospitality creates memorable hospitality experiences that inspire brand and property loyalty. As we celebrate 100 years of excellence, we’ve grown into one of the largest and most awarded hotel management companies in the country. Our portfolio includes nearly 100 hotels operated for Marriott, Hilton, Hyatt, IHG, and other iconic hospitality brands. Our legacy is built on a foundation of integrity—anchored in how we value our guests, treat our associates and partners, and give back to our communities.
Offices: 5315 Avion Park Dr, Suite 170, Tampa, Florida 33607, US
Hotel DevelopmentHotel ManagementRevenue ManagementeCommerceHotel OperationsRenovationsFood & BeverageSales & MarketingConstruction ManagementHotel Development
How many Customer Service & Support jobs are open in Tallahassee, FL right now?
There are currently 1,211 open customer service & support positions in Tallahassee, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tallahassee, FL?
Companies currently hiring include Aramark Healthcare+, Circle K, The Wendy's Company, Florida Department of Agriculture and Consumer Services, Tallahassee Memorial HealthCare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tallahassee, FL?
Yes — 74 of the 1211 open customer service & support positions offer remote or hybrid work (57 remote, 17 hybrid).
How do I apply for Customer Service & Support jobs in Tallahassee, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.