Taguig, Metro Manila, Philippines · Hybrid
<p><strong>About the Role:</strong></p><p>The <strong>Ecommerce </strong><strong>Customer Success </strong><strong>Lead </strong>plays a pivotal role in defining and implementing our Customer Success strategy.</p><p> </p…
Skills: Customer Success Strategy, Customer Experience Optimization, Data Analysis, Team Management, Knowledge Base Management
Taguig, Metro Manila, Philippines · On-site
Make a direct impact on the home lending experience by helping sales partners solve questions quickly and correctly. In this role, you will be a go-to expert for guidance on systems, policies, procedures, and product gui…
Skills: Mortgage Banking, Loan Origination, Underwriting, Problem Solving, Communication Skills
Taguig, Metro Manila, Philippines · On-site
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Wealth Management, Financial Planning, Relationship Management, Investment Advisory, Portfolio Management
Taguig, Metro Manila, Philippines · On-site
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant…
Skills: Competitor Analysis, Inventory Management, Product Content Creation, Customer Experience Optimization, KPI Tracking
Taguig, Metro Manila, Philippines · Hybrid
Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we’re redefining the world of work, reshaping retirement and investme…
Skills: Leave Management, Case Management Software, FMLA Compliance, HR Systems of Record, Stakeholder Management
Taguig, Metro Manila, Philippines · On-site
Job Title: Exports Customer Experience Senior Assistant Manager Business Function: Supply Chain Business Unit: Personal Care Fixed Term: 6-8 Months Main Job Purpose The Exports Customer Experience Senior Assistant Manage…
Skills: Supply Chain Operations, Export Planning, Demand Planning, Customer Service Management, SAP
Taguig, Metro Manila, Philippines · On-site
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. He…
Skills: IT Infrastructure Management, Network Troubleshooting, Security Protocols, Hardware Maintenance, Microsoft PC Configuration
Taguig, Metro Manila, Philippines · Hybrid
Global Customer Care L3 (Technical Support) This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the glob…
Skills: TCP/IP, VLAN, Routing, L2/L3 Networking, CLI Troubleshooting
Taguig, Metro Manila, Philippines · Hybrid
Global Customer Care L3 (Technical Support) This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the glob…
Skills: TCP/IP, VLAN, Routing, L2/L3 Networking, CLI Troubleshooting
Taguig, Metro Manila, Philippines · On-site
JOB DESCRIPTION: The position of the Collections Representative is within our INR and VAD Revenue Cycle. In this role, you will handle and resolve all Insurance follow up and denial issues to ensure that company receives…
Skills: Insurance Follow-up, Denial Management, Accounts Receivable, Revenue Cycle Management, Payment Discrepancy Resolution
Focus Global Inc.Taguig, Metro Manila, Philippines · Hybrid
About the Role: The Ecommerce Customer Success Lead plays a pivotal role in defining and implementing our Customer Success strategy. Key Responsibilities: Customer Experience / OperationsRecommend and lead strategies and…
Skills: Customer Success Strategy, Customer Experience Optimization, Data Analysis, Team Management, Knowledge Base Management
Taguig, Metro Manila, Philippines · Hybrid
IQVIA’s Speaker Bureau team consists of dedicated meeting professionals who plan and manage highly compliant meetings and events for Life Sciences organizations. We work with our clients to deliver a high-quality attende…
Skills: Event Planning, Customer Service, Vendor Management, Compliance Management, Logistics Planning
Taguig, Metro Manila, Philippines · On-site
About the Role Wells Fargo is seeking a Technology Operations Analyst who will be responsible for managing End User IT hardware assets like Laptops, desktops, Monitors, IP Phones, Data Phones, headsets etc. through the a…
Skills: IT Asset Management, Supply Chain Management, Analytical Skills, Oral Communication, Written Communication
Taguig, Metro Manila, Philippines · On-site
Job Title: Product Operations Associate Location: BGC, Taguig (Full Time, Onsite) Role Objective The Product Operations Associate will serve as the bridge between the Local Product Team and business units, ensuring smoot…
Skills: Issue Triaging, Stakeholder Management, Problem Solving, Analytical Skills, Technical Documentation
Taguig, Metro Manila, Philippines · On-site
At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a diffe…
Skills: Telesales Management, Vendor Management, P&L Management, Stakeholder Management, CRM Platforms
Taguig, Metro Manila, Philippines · On-site
About this role: Wells Fargo is seeking a Customer Service Associate Manager. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact a…
Skills: Customer Service Management, Team Leadership, Dispute Resolution, Risk Control, Staffing Management
Taguig, Metro Manila, Philippines · Hybrid
Job Title: Market Collaboration Planner - S&OP Location: BGC, Taguig (Hybrid) JOB PURPOSE The MCP S&OP serves as a critical link between Customer Operations, Category & Strategy Planning, Marketing, and Customer Business…
Skills: S&OP, Demand Forecasting, Integrated Business Planning, SAP ERP, APO
Taguig, Metro Manila, Philippines · Hybrid
Job Title Remote Site Coordinator (Cantonese) Job Description Summary The Remote Site Coordinator (RSC) is responsible for delivering client facing services as part of C&W’s Remote Site Management service capability with…
Skills: Facility Management, Remote Site Operations, Cantonese Proficiency, English Proficiency, MS Office
Taguig, Metro Manila, Philippines · On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspe…
Skills: Collections, Banking, Accounts Receivable, Accounts Payable, MS Excel
Taguig, Metro Manila, Philippines · Hybrid
Global Customer Care L3 (Technical Support) This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the glob…
Skills: Technical Support, Network Troubleshooting, Root Cause Analysis, L2/L3 Networking, Packet Analysis
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role involves defining and implementing customer success strategies to optimize experience and efficiency while managing escalations and retention. It also requires leading a team of associates and managing internal and external knowledge bases.
Candidates must have a bachelor's degree and 4-6 years of e-commerce or customer service experience, including 2-3 years in leadership. Proficiency in Google Business Suite and a willingness to work hybrid schedules, including weekends, are required.
The Ecommerce Customer Success Lead plays a pivotal role in defining and implementing our Customer Success strategy.
Touch 100 million homes
In October 1991, Focus Global started with just one brand and 20 employees in the Philippines. Today, our team of 500 manages 30 global brands, representing the world’s most trusted home products across the Philippines, Singapore, and Malaysia. We are a lifestyle retail company that reimagines the retail experience by seamlessly blending online and in-store shopping through our omnichannel strategy. Leveraging the latest technologies, we make the world’s most premium home products accessible at your fingertips with a customer experience that's second to none. Our team champions one growth philosophy: to “focus, fail, and feedback forward”. We create unique and meaningful spaces to collaborate, grow, and #FindYourFocus. At FGI, asking “what’s next?” is a habit, thinking outside of the box is the norm, and every project is a team sport. With a vision to touch 100 million homes as #OneFocus, we create results with heart and passion to create elevated and inspired living spaces across Southeast Asia.
Offices: 24th Street Corner 7th Avenue, at McKinley Parkway, Bonifacio Global City, Taguig, Metro Manila 1634, PH
There are currently 241 open customer service & support positions in Taguig, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Wells Fargo, JPMorganChase, Continental, Abbott, IQVIA, among others. Browse the listings above to see every active employer.
Yes — 84 of the 241 open customer service & support positions offer remote or hybrid work (21 remote, 63 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
