Sydney, New South Wales, Australia · Remote OK
$140k–$192k/yr
About the Role We’re looking for a Strategic Product Consultant (SPC) to support the specialisation of our Project Execution product category. In this role, you’ll leverage your consultative mindset, knowledge of the con…
Skills: Customer Consultation, Training Delivery, Workflow Optimisation, Solution Architecture, Team Mentorship
Sydney, New South Wales, Australia · On-site
The Amazon Web Services (AWS) Security Operations Center (SOC) Support Engineer works across systems and services to provide security response for logical and physical domains in support of AWS security, customers, and p…
Skills: Incident Response, Security Operations Center (SOC), Unix/Linux Administration, Windows Administration, Scripting
Sydney, New South Wales, Australia · On-site
Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the leading digital video services on the …
Skills: Technical Support, Systems Administration, Troubleshooting, Root Cause Analysis, Hardware Support
Sydney, New South Wales, Australia · Hybrid
Job Requisition ID: 41306 Amazon Connect Engineer Thrive in an innovative, collaborative people culture Have your voice heard through people panels and leader forums Belong to a workplace that values diversity, equity an…
Skills: Amazon Connect, Conversational AI, Conversational Design, Natural Language Processing, Cloud Computing
Sydney, New South Wales, Australia · On-site
Are you our next rising star? Continue your career with us as a Gaming Services Host at The Star Sydney! For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Comm…
Skills: Customer Service, Guest Engagement, Communication Skills, Computer Literacy, Relationship Management
Sydney, New South Wales, Australia · On-site
About the Business At Savers we’re a team of thrifters: doers, supporters and big thinkers, each bringing our own passion and our own unique potential. Here, getting things done is just the beginning. We’re hardwired to …
Skills: Retail Operations, Team Leadership, Customer Service, Staff Training, Coaching
Sydney, New South Wales, Australia · On-site
Our clinic in Mater Hospital is currently seeking a full-time Medical Receptionist to join the team. We are happy to accommodate a start date best suited to the successful candidate. The role is a full- time position wor…
Skills: Patient Greeting, Check-in Procedures, Email Management, Phone Handling, Medical Billing
Sydney, New South Wales, Australia · Hybrid
LegalVision is a commercial law firm built for businesses that want to work differently. Through our fixed-fee legal membership, we provide unlimited legal support to SMEs and in-house teams. Our team uses custom-built t…
Skills: Account Management, Customer Service, Relationship Building, Client Onboarding, Churn Analysis
Sydney, New South Wales, Australia · Hybrid
Company Description We’re one of Australia’s most trusted brands. Being Member-owned, every decision we make has people and our community at its heart. From our legendary Roadside Assistance to electric vehicle charging …
Skills: Service Design, Systems Thinking, Customer Experience Design, User Research, Service Blueprinting
Sydney, New South Wales, Australia · Hybrid
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver …
Skills: Account Management, SaaS Sales, Customer Retention, Revenue Growth, Upselling
Sydney, New South Wales, Australia · Hybrid
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver …
Skills: Account Management, SaaS Sales, Customer Retention, Upselling, Cross-selling
Sydney, New South Wales, Australia · On-site
Hype DC is Accent Group's premium, limited and exclusive sneaker retailer. With almost 25 years as one of Australia’s leading premium sneaker destinations, Hype DC continues to deliver a curated world class assortm…
Skills: Retail Management, Sales Growth, KPI Management, Team Leadership, Coaching
Sydney, New South Wales, Australia · On-site
About EVT: QT Sydney is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cook…
Skills: Beauty Therapy, Massage Therapy, Facial Treatments, Body Treatments, Customer Service
Sydney, New South Wales, Australia · On-site
$28/hr–$42/hr
Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self …
Skills: Customer Service, Hospitality, Food Preparation, POS Systems, Meal Service
Sydney, New South Wales, Australia · On-site
Mantra 2 Bond Street is centrally located in the Sydney CBD. Offering sophisticated cosmopolitan style rooms including executive studios, one and two bedroom apartments and a three-bedroom penthouse, most with stunning c…
Skills: Cleaning, Time Management, Attention To Detail, Communication, Physical Fitness
Sydney, New South Wales, Australia · On-site
Hype DC is Accent Group's premium, limited and exclusive sneaker retailer. With almost 25 years as one of Australia’s leading premium sneaker destinations, Hype DC continues to deliver a curated world class assortm…
Skills: Retail Management, Sales Growth, Team Leadership, KPI Management, Visual Merchandising
Sydney, New South Wales, Australia · On-site
JOIN THE VISIONARIES AT THE EVE HOTEL AS A DUTY MANAGER Nestled at the edge of Surry Hills, The EVE Hotel is more than just a place to rest your head—it's a canvas for cultural expression, a hub of artistic energy,…
Skills: Front Office Management, Rooms Division Operations, Guest Experience Management, Service Recovery, Opera PMS
Sydney, New South Wales, Australia · On-site
JOIN THE VISIONARIES AT THE EVE HOTEL AS A DUTY MANAGER Nestled at the edge of Surry Hills, The EVE Hotel is more than just a place to rest your head—it's a canvas for cultural expression, a hub of artistic energy,…
Skills: Front Office Management, Rooms Division Operations, Guest Experience Curation, Service Recovery, Opera PMS
Sydney, New South Wales, Australia · On-site
About EVT: Rydges Sydney Central is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a w…
Skills: Guest Service, Food And Beverage Service, Wine Knowledge, Cocktail Knowledge, Table Clearing
Sydney, New South Wales, Australia · On-site
About EVT: Rydges Sydney Central is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world o…
Skills: Guest Service, Food And Beverage Serving, Wine Knowledge, Cocktail Knowledge, Table Clearing
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role involves providing consultative guidance and training to customers to optimize their use of the Procore platform within the construction industry. Additionally, the consultant collaborates with internal product and marketing teams to innovate software offerings based on industry needs.
Candidates need 5+ years of direct construction industry experience in roles such as Project Engineer or Contracts Administrator. A bachelor's degree in Construction Management, Civil Engineering, or Business is preferred, along with a passion for construction technology.
We’re looking for a Strategic Product Consultant (SPC) to support the specialisation of our Project Execution product category. In this role, you’ll leverage your consultative mindset, knowledge of the construction industry, and Procore’s software platform to provide our customers with best practices for adopting and utilising the Procore platform. You’ll partner with Project Managers, Onboarding Managers, and Customer Success Engineers to supplement customer training with industry technical knowledge of cloud-based software and Procore platform expertise. In addition, you will also collaborate with industry stakeholders to identify issues and industry needs while working with the Product and Marketing departments to innovate upon our software offering, improve customer utilisation, and communicate enhancements to the industry. Successful candidates are curious and passionate technology enthusiasts and promoters of modernising the construction industry through technological advancement.
This position reports to the Head of Professional Services, APAC and is based in our Sydney office or works remotely from an Australian location. This is not an independent contractor position. We’re looking for someone to join us immediately.
Customer Consultation: Work with Project Managers and Onboarding Managers to develop customers into Procore experts and evangelists through training and consultation.
Training Delivery: Conduct group training webinars and in-person sessions to educate customers on Procore tools.
Workflow Optimisation: Leverage knowledge of the construction industry to improve customer business processes in Procore and across the customer’s entire organisation.
Solution Architecture: Leverage knowledge of the Procore platform to consult and create solutions that meet customer requirements.
Service Excellence: Provide the highest level of service and education to Procore’s customers through clear and effective communication.
Team Mentorship: Foster a positive team culture by onboarding, training, and mentoring team members.
Internal Alignment: Collaborate with all levels of the Procore organisation to develop best practices and drive Procore’s evolution as a market leader.
Product Innovation: Leverage industry knowledge and collaborate with industry stakeholders to identify local needs within the Procore Platform while working with Product and Marketing to innovate upon our offering, communicate enhancements, and improve customer utilisation.
Continuous Learning: Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices.
Travel: Up to 30% travel to customer sites (may include domestic and international), industry events, and other Procore offices.
Industry Passion: Construction industry professionals with a curious mindset who are passionate about driving industry change through technology.
Experience: Construction industry professionals with 5+ years of direct industry experience looking to transition into a fast-paced software training and advisory role.
Relevant Roles: Previous experience as a Site Coordinator, Contracts Administrator, Project Engineer, Assistant Project Manager, or similar with direct industry experience.
Core Site Workflows: Direct experience managing day-to-day site operations, including RFIs, Documents, Site Diaries, ITPs, and Defect Lists.
Quality & Safety Focus: Experience implementing or managing site quality assurance, safety programmes, site inspections, and incident reporting workflows.
Site Collaboration: Familiarity with managing site coordination meetings, drawing/specification revisions, and design collaboration between architects, builders, and subcontractors.
Education: Bachelor’s degree or equivalent in Business, Construction Management, Civil Engineering or a related field is preferred.
SOP Development: Experience establishing Standard Operating Procedures (SOPs) preferred.
Training Enablement: Previous background in corporate training, peer mentoring, or software support is preferred.
Procore Domain Knowledge: Previous experience using Procore on live construction projects is highly preferred.
This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
Powering Data-Driven Construction
Procore Technologies, Inc. (NYSE: PCOR) is a leading technology partner for every stage of construction. With more than two decades of experience, over three million projects in 150+ countries have run on Procore’s purpose-built, unified platform. From project planning to completion, Procore’s innovative technology delivers AI & data-driven insights to help teams drive efficiency and mitigate risks. By harnessing the power of technology and deep industry expertise, Procore is committed to shaping a better future for construction professionals, projects, and communities. Whether it’s a small-scale build or a large-scale infrastructure portfolio, Procore connects every stakeholder through seamless communication and collaboration, delivering the solutions and insights needed to overcome challenges and achieve success throughout the construction lifecycle.
Offices: 6309 Carpinteria Ave, Carpinteria, CA 93013, US · 1705 Engineering Ave NE, Suite #311 NE, Willmar, MN 56201, US · 221 W 6th St, Suite 1800, Austin, Texas 78701, US · 183-185 Clarence St, Level 12, Sydney, New South Wales 2000, AU · 1 University Avenue, Suite 04-128, Toronto, Ontario M5J 2P1, CA
There are currently 1,474 open customer service & support positions in Sydney, Australia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, The Estée Lauder Companies Inc., Accent Group Limited, Commonwealth Bank, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Yes — 384 of the 1474 open customer service & support positions offer remote or hybrid work (33 remote, 351 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
