Customer Service & Support Jobs in Springfield, MA (Now Hiring) — 401 open — Page 15

Overview

Company Overview

At Benjamin Moore, our success is attributable to the employees who dedicate their time and talents to the brand and exemplify our core values of openness, integrity, community, excellence, and safety. Benjamin Moore employees enjoy a competitive and well-rounded benefits package, career development options, business resource groups, and opportunities to come together and connect with colleagues. We facilitate growth, development, and purpose for all through an inclusive and engaging workplace. 

 

Join us and be part of a brand that inspires creativity, innovation, and passion while supporting locally owned stores in 65 countries.

 

Click here to see how you can paint your future!

 

 

Job Summary

Benjamin Moore & Co is currently looking for an ambitious and self-motivated individual to join our sales team. You will be accountable for delivering sustainable and profitable sales and market share growth in your territory and will also lead the implementation of product placement, programs, and services within your assigned stores. This territory covers Central & Eastern Massachusetts, including Springfield, Holyoke, and Pittsfield. Candidates are required to live within a 30-mile radius of Springfield, ideally in close proximity to one of our key retailers.

 

We Are Looking For: 

• Energetic salespeople. Confident, results-oriented salespeople to represent our brand with an unparalleled work ethic and drive to support our retailers and customers in a customer-centric way. 
• Relationship focused partners.  People who understand market positioning and can use their relationship skills and depth of knowledge to secure buy-in, cooperation, and loyalty. 
• Team players. Partners who listen to ideas, share thoughts and work together to move the business forward. 

This is a great opportunity to develop your sales experience with a high-energy team and become part of an iconic and growing Berkshire Hathaway family brand. Benjamin Moore offers a company car, as well as a competitive compensation & benefits package designed to attract the very best sales professionals

 

Responsibilities 

• Focus on customer satisfaction by demonstrating teamwork and empowerment, solving problems through a consultative approach, operating with honesty and integrity and providing a highly responsive and unsurpassed level of customer service. 
• Establish yourself as your customers “go-to” expert by bringing a dynamic mix of technical knowledge, business acumen and a thoughtful customer approach to the table. 
• Develop and cultivate relationships for new business, existing accounts, in order to increase profitability and sales growth for both Benjamin Moore and our partners.  
• Drive, orchestrate and close opportunities with key partners, producing transformative business outcomes.
• Leverage professional solution based selling skills to meet customer needs while utilizing selling tools provided.  
• Seek and qualify new business in accordance with Company account stratification goals.
• Research customer business needs and develop a mix of products and service to meet demands.

Qualifications

• Excellent communication, listening and public speaking skills with the ability to listen, negotiate and effectively persuade others. 
• A real people-person. You live for building relationships and thrive in interpersonal settings while demonstrating an ability to forge strong, positive business relationships. 
• High degree of self-discipline, organization, and effective at time management; ability to meet deadlines is imperative. 
• An innate sense of accountability, self-motivator that is comfortable with autonomy.
• Demonstrate teamwork ability and persistence when dealing with customers as well as company departments related to the selling function. 
• Ability to drive outcomes and meet expectations, not afraid to follow-up and give/take feedback. 
• Exceptional Interpersonal skills; confident, enthusiastic and a friendly demeanor. 
• Ability to analyze situations and identify opportunities for success. 
• Effective decision-making and problem-solving skills. 
• Working knowledge of Microsoft Office, CRM experience a plus. 
• 1+ years field sales experience and a college degree preferred (previous paint experience not required). 
• Valid driver's license and a good driving record are a must. 
• Willingness & ability to travel within region & work evenings/weekends when necessary. 
• Ability to travel daily within the territory and do up to 25% overnight trips. 
• The ideal candidate will reside within the territory outlined above.  
• Bilingual in English/Spanish is a plus

Compensation Philosophy

At Benjamin Moore, our brand represents excellence, and we strive to provide a comprehensive total rewards package to match. In addition to a competitive base salary, every exempt and non-exempt role in our organization is eligible for a performance-based annual raise and bonus in recognition of their efforts that contribute to the success of our organization. We conduct regular pay audits using external market data and internal comparisons to ensure our employees are compensated fairly and equitably.

 

The salary range listed herein refers to the amount the Company is willing to pay at the time of posting. The actual salary offer will be carefully considered based on a wide range of factors, including your skills, qualifications, experience, job location, and other relevant factors.

 

In addition to our monetary compensation package, Benjamin Moore provides a full range of benefits that are personalized to support you physically, financially, and emotionally, through both the big milestones and in your everyday life.  

 

Benefits include, but are not limited to, the following:

•              Medical/Dental/Vision

•              401 (k) match

•              PTO starting at 3 weeks' vacation + (7) paid holidays and (5) personal days

•              Employer-paid life insurance

•              Tuition reimbursement

 

You can view the complete benefits package by clicking the following link: 

https://www.benjaminmoore.com/en-us/benjamin-moore-careers?targetid=row-benefits-summary

 

 

Engagement, Inclusion + Social Impact

At Benjamin Moore, we don't just accept difference — we celebrate it, support it, and thrive because it benefits our employees, customers, and community. We remain steadfast in our commitment to cultivating an environment where all are provided the tools and opportunities to thrive in the workplace. Our efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence, and Safety.

Our Social Impact initiatives, including strategic partnerships, in-kind donations, and volunteerism, further amplify our ability to positively impact the lives of our stakeholders. We believe that fostering a culture of inclusion and belonging is the right thing to do and essential for our continued success.

 

Student Loan Repayment Assistance Program

Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee's student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law.

 

EOE

Benjamin Moore is an equal-opportunity employer that is committed to a culture of inclusion and belonging. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to these principles means all employment decisions are made based on qualifications, merit, and business needs.

Pay Range

USD $72,000.00 - USD $110,000.00 /Yr.