Springfield, Massachusetts, United States · On-site
$40k–$100k/yr
Job DetailsJob Location: Chevy GMC Springfield - Springfield, MA 01105Salary Range: $40,000.00 - $100,000.00 Base+Commission/yearService Advisor The Service Advisor is responsible for providing excellent customer service…
Skills: Customer Service, Communication Skills, Time Management, Typing, Mathematics
Springfield, Massachusetts, United States · On-site
$15/hr–$18/hr
Job DetailsJob Location: Chevy GMC Springfield - Springfield, MA 01105Salary Range: $15.00 - $18.00 HourlyRunner The Runner is responsible for delivering our vehicles, assisting with dealer trades, and generally driving …
Skills: Driving, Customer Service, Organization Skills, Manual Transmission Driving, Vehicle Delivery
Springfield, Massachusetts, United States · Hybrid
$70k–$100k/yr
3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we’ve successfu…
Skills: Sales, Customer Relationship Management, Interior Design Consulting, Closing Sales, Time Management
Springfield, Massachusetts, United States · On-site
Job DetailsJob Location: Chevy GMC Springfield - Springfield, MA 01105Registry Specialist The Registry Specialist works with our sales and finance managers to register vehicles and provide exceptional customer service. J…
Skills: Vehicle Registration, Customer Service, Microsoft Word, Microsoft Excel, Data Entry
Springfield, Massachusetts, United States · On-site
District Manager in Training Your customer-focused mindset and strong ability to unite, connect, and lead teams make you the right person for our District Manager in Training position. Join our team today and let’s creat…
Skills: Leadership, Supervisory Experience, Merchandising, Recruiting, Communication Skills
Springfield, Massachusetts, United States · On-site
$18/hr–$28/hr
Job DetailsJob Location: Chevy GMC Springfield - Springfield, MA 01105Salary Range: $18.00 - $28.00 HourlyRegistry Specialist The Registry Specialist works with our sales and finance managers to register vehicles and pro…
Skills: Vehicle Registration, Customer Service, Microsoft Word, Microsoft Excel, Data Entry
Springfield, Massachusetts, United States · On-site
Job DetailsJob Location: Chevy GMC Springfield - Springfield, MA 01105Registry Specialist The Registry Specialist works with our sales and finance managers to register vehicles and provide exceptional customer service. J…
Skills: Vehicle Registration, Customer Service, Microsoft Word, Microsoft Excel, Data Entry
Springfield, Massachusetts, United States · On-site
$18/hr–$28/hr
Job DetailsJob Location: Chevy GMC Springfield - Springfield, MA 01105Salary Range: $18.00 - $28.00 HourlyRegistry Specialist The Registry Specialist works with our sales and finance managers to register vehicles and pro…
Skills: Vehicle Registration, Customer Service, Microsoft Word, Microsoft Excel, Data Entry
Springfield, Massachusetts, United States · On-site
$50k–$65k/yr
We're growing and we'd love to have you grow with us Atlantic Coast Enterprises is looking for an excellent leader to fill our full-time Store Manager position at a Jiffy Lube location in Springfield, MA. Do you have exc…
Skills: Customer Service, Sales Skills, Leadership, Team Management, Training
Springfield, Massachusetts, United States · On-site
$17/hr–$18/hr
We're growing and we'd love to have you grow with us Atlantic Coast Enterprises is seeking to hire part-time and full-time Automotive Technicians to provide top-notch service at a Jiffy Lube in Springfield, MA. Are you l…
Skills: Mechanical Skills, Preventative Maintenance, Customer Service, Problem Solving, Communication Skills
Springfield, Massachusetts, United States · On-site
$92k–$102k/yr
Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered. Drives …
Skills: Leadership, Coaching, Work Order Management, Contractor Billing, Payroll Support
Springfield, Massachusetts, United States · On-site
$22/hr–$27/hr
Work Location: Springfield, Massachusetts, United States of America Hours: 20 Pay Details: $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportun…
Skills: Customer Service, Banking Transactions, Financial Advice, Account Opening, Lead Management
Springfield, Massachusetts, United States · On-site
$22/hr–$27/hr
Work Location: Springfield, Massachusetts, United States of America Hours: 20 Pay Details: $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportun…
Skills: Customer Service, Financial Advice, Banking Transactions, Account Opening, Lead Management
Springfield, Massachusetts, United States · On-site
External Job Description Starting Wage from $18.50- $23.50 Part Time: Consistent Schedule with Weekly Pay. Paid Training, Per Diem, and Travel. Perks of Working with WIS Hiring Immediately! Hourly employees are Paid Week…
Skills: Inventory Scanning, Barcode Scanning, Retail Operations, Customer Service, Warehouse Operations
Springfield, Massachusetts, United States · On-site
Overview Housekeeping/Laundry Aide JOIN AN OUTSTANDING TEAM! What’s your wish list for the perfect job? Maybe it’s to make a positive impact in the world, or to grow your career. Maybe working with a great te…
Skills: Housekeeping, Laundry Services, Customer Service, Cleaning, Facility Maintenance
Springfield, Massachusetts, United States · On-site
$15/hr–$21/hr
MinUSD $15.50/Yr. MaxUSD $21.44/Yr. Overview Full time Day shift, 6am- 2:30pm Every other weekend Position Summary: This position exists to fill vacancy in a variety of areas including room service dining, catering, cafe…
Skills: Food Sanitation, Customer Service, Infection Control, Meal Assembly, Food Safety
Springfield, Massachusetts, United States · Hybrid
$70k–$125k/yr
Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means commit…
Skills: Door-to-Door Sales, Interpersonal Communication, Territory Management, Customer Needs Analysis, Face-to-Face Communication
Springfield, Massachusetts, United States · On-site
Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about be…
Skills: Beverage Service, Guest Relations, Cash Handling, POS Operation, Hospitality
Springfield, Massachusetts, United States · On-site
$18/hr–$28/hr
Job DetailsJob Location: Hyundai Springfield - Springfield, MA 01105Salary Range: $18.00 - $28.00 HourlyRegistry Specialist The Registry Specialist works with our sales and finance managers to register vehicles and provi…
Skills: Vehicle Registration, Customer Service, Microsoft Word, Microsoft Excel, Data Entry
Springfield, Massachusetts, United States · On-site
$18/hr–$28/hr
Job DetailsJob Location: Hyundai Springfield - Springfield, MA 01105Salary Range: $18.00 - $28.00 HourlyRegistry Specialist The Registry Specialist works with our sales and finance managers to register vehicles and provi…
Skills: Vehicle Registration, Customer Service, Microsoft Word, Microsoft Excel, Data Entry
Springfield, Massachusetts, United States • On-site
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The Service Advisor acts as the primary liaison between customers and technicians to identify vehicle concerns and communicate necessary repairs. They are responsible for managing the entire service process from initial greeting and repair order creation to final vehicle delivery and payment.
Candidates must possess strong communication, time management, and basic mathematical skills. Proficiency in typing and basic computer usage is required to manage repair orders and customer data.
Job DetailsJob Location: Chevy GMC Springfield - Springfield, MA 01105Salary Range: $40,000.00 - $100,000.00 Base+Commission/yearService Advisor
The Service Advisor is responsible for providing excellent customer service, remembering that our customers' perspectives come first. This individual presents a welcoming, professional greeting to customers and helps identify, confirm, and offer resolution to customer concerns. The Service Advisor has a sincere desire to serve our customers. The Service Advisor finds and communicates additional repair and service needs to customers based on multi-point vehicle inspection. Serves as the communicator between customer and technician, ensuring the customer’s needs are understood by the technician and the required and recommended service/repairs are understood by the customer.
The Service Advisor reports to the Assistant Service Manager and Service Manager for day-to-day issues.
Answer incoming telephone calls in a welcoming and professional manner.
Greet customers in a welcoming and professional manner.
Identify, confirm, and offer resolution to customer concerns.
Communicate with the customers what needs to be done according to the manufacturer's recommended service maintenance items and explain the cost.
Assess customer needs by conducting a vehicle walk-around with the customer.
The company iPad was used to check the condition of the vehicle. They identified dents, dings, and scratches with the customer and obtained a signed condition report.
Attain a signed Repair Order from customers for the services requested.
Explain the multi-point inspection process.
Write complete and accurate repair orders using the CDK system.
Provide estimates that are accurate and support upfront pricing.
Obtain approval to review findings of multi-point inspection and associated prices.
Obtain approval to proceed with Additional Service Requests.
Return repair orders to the dispatcher or technician to complete the requested work immediately.
Communicate with technicians/dispatchers to clearly understand the services required and performed.
Follow up with the customers during the repair/servicing of the vehicles so they are aware of the status.
Receive and process cash or credit payments for all services performed and complete payment and repair order conciliation reports.
Upon completion of service, promptly and professionally deliver the vehicle to the customer.
Final Repair order explanation of services completed and future recommendations for services explained.
Performance Measurements – Performance Expectations
Customer Satisfaction Index At region or above
Hours per repair order
monthly averaging two hours per repair order
Additional Service Request (ASR) penetration 35% or above.
Maintain an effective labor rate of 85% of the door rate.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear
While performing the duties of this job, the employee may incidentally be required to stoop, kneel, and crouch, lift weight, or exert a force up to a maximum of 25 pounds
Health, dental, life and disability insurance
401(k) with company match
Flexible spending accounts
Qualifications
Communication skills – communicates effectively with others.
Time management – managing one’s own time and the time of others.
Typing – the ability to type efficiently to enter repair orders.
Mathematics – calculating service costs and counting change.
Basic computer skills
You'll do better at Balise!
Balise is one of the largest retailers of new and used vehicles in New England and is currently headquartered in West Springfield. The organization employs over 1,300 associates at dealerships, car washes, and related facilities in Massachusetts, Connecticut, and Rhode Island.
Offices: 122 Doty Circle, West Springfield, MA 01089, US
There are currently 401 open customer service & support positions in Springfield, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Balise Motor Sales, Domino's, The Salema Group, MGM Resorts International, Baystate Medical Center, among others. Browse the listings above to see every active employer.
Yes — 16 of the 401 open customer service & support positions offer remote or hybrid work (10 remote, 6 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
