Sioux Falls, South Dakota, United States · Remote OK
$17/hr–$19/hr
Entry level
Call Center Agent The Call Center Agent is responsible for professionally handling inbound and outbound calls, accurately booking and dispatching jobs, maintaining CRM accuracy, and managing digital leads in accordance w…
Patient Access Representative | Emergency Department | PRN
Sioux Falls, South Dakota, United States · On-site
$16/hr–$23/hr
Entry level$12K raised
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Work Shift: 8 Hours - …
Skills: Customer Service, Patient Registration, Medical Scheduling, Insurance Verification, Medical Terminology
$24.00–$34.00/hour, based on experience. American Baptist Homes of the Midwest is hiring a Sales & Marketing Coordinator to be the first point of contact for prospective residents and families across our senior living co…
Skills: Lead Management, Customer Relationship Management, Consultative Sales, Relationship Building, Customer Service
Sioux Falls, South Dakota, United States · On-site
$19/hr–$30/hr
Mid level$12K raised
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Work Shift: 8 Hours - …
Sioux Falls, South Dakota, United States · On-site
Entry level$5K raised
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Team Leadership, Customer Service, Labor Management, Quality Control, Employee Training
Sioux Falls, South Dakota, United States · On-site
Entry level$62M raised
Our Company PharMerica Overview PharMerica is hiring a full-time Pharmacy Order Entry Technician in Sioux Falls, SD! Join our closed-door pharmacy team where you’ll work in a non-retail environment, dedicated to meeting …
Skills: Medication Order Entry, Drug Calculations, Pharmacy Claim Resolution, Medicaid Compliance, Customer Service
U-Haul
Customer Service Representative
Sioux Falls, South Dakota, United States · On-site
Entry level
Location: 3401 South Grand Slam Avenue, Sioux Falls, South Dakota 57110 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of …
Sioux Falls, South Dakota, United States · On-site
Senior
Headquartered in Sioux Falls, SD Missouri River Energy Services is a joint action agency supporting our 61 member municipalities that own and operate their own electric distribution systems. We are dedicated to supplying…
Sioux Falls, South Dakota, United States · On-site
Senior
Description POSITION SUMMARY The Treasury Management Relationship Officer is responsible for developing, implementing, and supporting treasury management solutions that help business clients manage cash flow, improve ope…
Company Description Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profi…
Skills: Customer Support, Relationship Management, Time Management, Microsoft Office, Client Retention
Sioux Falls, South Dakota, United States · On-site
Mid level
Job Title: Store Manager Department: Stores Reports to: Regional Sales Director/ Market Leader Status: Full-time (Non-Exempt) Effective Date: January 1, 2025 Job Summary: Our Store Managers are responsible for leading an…
Skills: Sales Management, Team Leadership, Inventory Management, Customer Experience, Merchandising
Sioux Falls, South Dakota, United States · On-site
Entry level
Job Description Join your locally owned Great Clips® salon team and enjoy the freedom to do what you love in a supportive, welcoming environment. Whether you’re an experienced stylist, a recent graduate, or someone looki…
Skills: Haircutting, Customer service, Communication, Teamwork, Time management
Sioux Falls, South Dakota, United States · On-site
Entry level
Job Description Join your locally owned Great Clips® salon team and enjoy the freedom to do what you love in a supportive, welcoming environment. Whether you’re an experienced stylist, a recent graduate, or someone looki…
Sioux Falls, South Dakota, United States · On-site
Entry level
ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task an…
Skills: Customer Service, Meal Service, Order Taking, Hospitality, Communication
Sioux Falls, South Dakota, United States · On-site
Mid level
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important – TEAM, GUEST, BUSINESS! It’s that simple. …
Skills: Customer Service, Leadership, Strategic Thinking, Problem Solving, Cash Handling
Sioux Falls, South Dakota, United States · On-site
Entry level
Store 2746504: 5212 West 12th Street, Sioux Falls, South Dakota 57107 Shift AvailabilityDays and Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representat…
Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving
Sioux Falls, South Dakota, United States · On-site
Entry level
Logistics Service Representative/Medical Driver Sioux Falls, SD $17.00/hour – Part time Tuesday 5:50p - 10:45p Thursday 5:50p - 1:30am *End time varies, route can end as late as 2:30am* *Hours after 10pm are paid $1/hour…
Sioux Falls, South Dakota, United States · On-site
Entry level
About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because fee…
Skills: Customer service, Styling, Sales, Communication, Point-of-sale system
Sioux Falls, South Dakota, United States · On-site
Mid level
At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and cel…
Skills: Compliance Monitoring, Report Distribution, Administrative Support, Data Reconciliation, Professional Communication
Sioux Falls, South Dakota, United States · On-site
Entry level
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important – TEAM, GUEST, BUSINESS! It’s that simple. …
Skills: Guest Service, Beverage Preparation, Cash Handling, Active Listening, Hospitality
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$17/hr–$19/hr
Full-time
high school
Competitive salary, Equipment stipend, Medical benefits, Retirement savings plan, Vacation pay, Paid training
Posted 20d ago
Apply by Oct 22
~40 hrs/week
Remote in Alabama, United States, Arizona, United States, Florida, United States, Georgia, United States
Responsibilities
The agent is responsible for handling inbound and outbound calls to book and dispatch jobs while converting inquiries into revenue opportunities. They must maintain CRM accuracy and manage digital leads according to company SOPs and client playbooks.
Requirements
A high school diploma or GED is required along with strong communication skills and computer literacy. Experience with scheduling software or home service industries is preferred but not required.
Full job description
Call Center Agent
The Call Center Agent is responsible for professionally handling inbound and outbound calls, accurately booking and dispatching jobs, maintaining CRM accuracy, and managing digital leads in accordance with defined SOPs and client playbooks. This role also requires a strong sales mindset, with a focus on converting inquiries into booked appointments, maximizing revenue opportunities, and protecting every call as a potential booking. This role directly impacts SLA performance, client satisfaction, booking conversion rates, and overall revenue generation. Agents are expected to operate with urgency, accuracy, accountability, and a results-driven, sales-oriented approach. The Call Center Agent owns not only accurate call handling and booking execution, but also maximizing every inbound opportunity into revenue through effective sales execution.
Who We Are Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards. Our staff has a high degree of experience in the electrical, plumbing, HVAC, and other home service industries--and offer their knowledge to help increase our client's understanding of their business performance. In the industry, we are known for our professionalism and knowledge of scheduling software and accounting integrations. Our clients are good at what they do, knowing their trades inside and out--and we let them focus on that by doing the rest for them!
Location:Must live in Alabama, Arizona, Florida, Georgia, Michigan, Mississippi, Nevada, North Carolina, South Carolina, South Dakota, Tennessee, Texas, Virginia
What We Offer:
Competitive salary - starting at $19/hour
Equipment stipend of $100/month
Medical Benefits -available after 90 days!
Retirement Savings Plan
Vacation Pay
Paid training
Advancement Opportunities
Responsibilities:
Answer all incoming calls or online inquiries, as the initial point of contact
Using a company-prepared script, answer our customers’ questions and guide them to the best service-solution for their home
Provide a sense of calm and exhibit empathy for customers, so they feel comfortable
Conduct service-related, follow-up calls to check in on past customers and assess their current needs
Help the field team by taking detailed notes from customer calls and entering them into our system
Contribute to our company’s culture by being upbeat and hard-working
Requirements:
High School Diploma/GED is required
Self-starter, reliable, flexibility with hours
High level of accuracy and efficiency
Exceptional verbal and written communication skills
Courteous, professional manner, strong customer service skills
Computer literacy and strong typing skills (30+ WPM),experience with Microsoft Office
Excellent multitasking and follow-up skills, with high attention to detail
Excellent interpersonal communication skills on a professional and technical level
Able to work both independently and as part of a team
Any experience with ServiceTitan, FieldEdge, Housecall Pro, or other scheduling software would be a plus! HVAC, plumbing, or electrical home service customer service or dispatch experience would also be helpful but is not required.
Work Schedule:
This entry-level work-from-home job works a flexible schedule depending on business needs.
Helping trades businesses streamline operations with expert bookkeeping, scheduling, and answering services.
Industry
Administrative and Support Services
Company size
51-200 employees
Founded
2016
Headquarters
Tampa, Florida
LinkedIn followers
2,575
💡Old-Fashioned Service. Cutting-Edge Technology. Total Business Control.
At Contractor In Charge, we help HVAC, plumbing, and electrical businesses take charge of their operations by combining trusted, old-fashioned service with cutting-edge technology. From full-service bookkeeping and financial management to 24/7 live call answering and job scheduling, we ensure every part of your business runs efficiently—so you can focus on what you do best.
We don’t just help you book more jobs—we help you keep more of your money. Our expert accounting and advisory services give you the financial clarity to increase profitability, reduce waste, and make smarter business decisions.
🚀 Why Choose Us?
✔️ Complete Financial & Accounting Solutions – Know your numbers, grow your business
✔️ Live, US-Based CSR Support – Real people, real conversations, real customer care
✔️ Direct Scheduling in Your Software – No rework, no lost leads, no headaches
✔️ Scalable Rollover Services – Handle peak seasons & overflow calls with ease
✔️ HVAC, Plumbing & Electrical Specialists – We know your industry inside and out
✔️ Technology-Driven, Service-Focused – The best of automation and human expertise
✔️ Proven Revenue Growth – Our clients see an average 15% increase in booked jobs
✔️Service Titan Certified Account Experts
💰 Every Call. Every Dollar. Every Decision—Working for You.
With increasing labor shortages, seasonal demand spikes, and rising customer expectations, home service businesses can’t afford to miss calls, mismanage their schedules, or lose track of their finances. That’s why we provide a full-service solution—ensuring your calls get answered, appointments get booked, invoices get paid, and your business stays profitable.
🔗 Take Control of Your Business Today! Learn how Contractor In Charge can help you grow. Visit www.contractorincharge.com or message us today.
Offices: 625 E Twiggs St, Tampa, Florida 33602, US
How many Customer Service & Support jobs are open in Sioux Falls, SD right now?
There are currently 916 open customer service & support positions in Sioux Falls, SD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Sioux Falls, SD?
Companies currently hiring include Hy-Vee, Inc., Sanford Health, Domino's, Avera Holy Family Hospital, Baseline Fitness, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Sioux Falls, SD?
Yes — 42 of the 916 open customer service & support positions offer remote or hybrid work (27 remote, 15 hybrid).
How do I apply for Customer Service & Support jobs in Sioux Falls, SD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.