Singapore, Singapore · On-site
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldw…
Skills: Account Management, People Leadership, Business Development, Consultative Selling, Account Planning
Singapore, Singapore · On-site
Job Req Number: 123710 Time Type: Full Time Ensure the accurate and timely movement of air freight to- and from specific locations within the service standards agreed with the Customer in compliance to country’s requirem…
Skills: Air freight, Logistics, Supply chain, Customer service, Problem resolution
Singapore, Singapore · On-site
$11/hr–$13/hr
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at…
Skills: Customer Service, Product Knowledge, Visual Presentation, Stock Room Management, Point Of Sale System
Singapore, Singapore · On-site
We are seeking someone to join the Singapore Equity Swaps Client Ops Team and will be responsible for supporting all client-related activities for Equity Swaps from the point of trading through to settlement, including t…
Skills: Equity Swaps, Trade Lifecycle Management, Trade Allocation, Trade Confirmation, Client Query Resolution
Singapore, Singapore · On-site
[What the role is] Provide general administrative support for the Nanyang Polytechnic School of IT. [What you will be working on] Provide general administrative support for the School of IT. Facilitate staff training nom…
Skills: Administrative support, Course administration, Customer service, Logistics coordination, Data entry
Singapore, Singapore · On-site
Job Description Job Purpose The primary purpose of this position is to research, analyze, interpret, transform and present reference data for fixed income securities as well as reference data pertaining to those issuers …
Skills: Fixed Income Reference Data, Financial Document Analysis, Microsoft Excel, Customer Support, Problem Solving
Otis Elevator Co.Singapore, Singapore · On-site
Date Posted: 2026-07-27 Country: Korea, Republic of Location: 1F, 98-4, Songnim-ro, Mokpo-si, Jeollanam-do [주요업무] - 기 설치된 엘리베이터, 에스컬레이터 및 무빙워크 등 승강기 제품의 정기적인 유지보수 점검 업무 - 고장 발생 시 대응하며, 필요 시 엘리베이터 부품 판매 및 교체 담당 - 숙당직 근무를 …
Skills: Elevator maintenance, Escalator maintenance, Moving walk maintenance, Technical troubleshooting, Electrical engineering
Singapore, Singapore · On-site
$11/hr–$13/hr
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at…
Skills: Customer Service, Product Knowledge, Visual Presentation, Stock Room Management, Point Of Sale System
Singapore, Singapore · On-site
In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. The Customer Service Representative (CSR) is responsible for cultivating customer relationships for current/potential…
Skills: Customer service, Order fulfillment, SAP, Sales quotation, Order processing
Singapore, Singapore · On-site
Company: 1011 United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, E…
Skills: Infrastructure Support, Systems Support, Operating Model Design, Incident Response, Capacity Planning
Singapore, Singapore · On-site
We don’t just talk, we do. Lead the change with us. At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they…
Skills: IT Support, Service Desk, Windows 10/11, MacOS, Microsoft 365
SHI International Corp.Singapore, Singapore · On-site
About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and servi…
Skills: IT sales, Customer service, Account management, Quoting, Order processing
Singapore, Singapore · On-site
Job Req Number: 123709 Time Type: Full Time Customer Service Management: Serve as the primary point of contact for key clients regarding logistics-related matters, including inquiries, complaints, and special requests. H…
Skills: Logistics management, Customer service, Supply chain operations, Problem resolution, Inventory management
Singapore, Singapore · On-site
Institutional Relationship Manager Department: Premium Client Management Reporting to: Head of Distribution, Singapore About CMC Markets: CMC Markets is a global leader in CFD trading and share investing. Our vision is t…
Skills: Relationship management, Business development, Mandarin, Financial markets, Foreign exchange
Singapore, Singapore · Hybrid
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Excellent Communications Skills, Ability To Work Under Pressure, Team Environment, Liaise With All Levels, Self-Motivated
Singapore, Singapore · On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: Production Support, SRE, Incident Management, DevOps, Automation
Singapore, Singapore · On-site
[What the role is] As a Senior/Lead Executive of Centre for Service Excellence, you will contribute to the service delivery and experience segment by ensuring our diverse stakeholder groups including current and prospect…
Skills: Case management, Service operations, Customer journey mapping, Data analysis, Process improvement
Singapore, Singapore · On-site
Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Intern/Trainee Job Description & Summary At PwC, we help clients build trust and reinven…
Skills: Hardware Troubleshooting, Incident Management, Windows 11, Microsoft 365, Active Directory
Singapore, Singapore · Hybrid
The Relationship Account Management (RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and cont…
Skills: Account Management, SaaS Sales, Customer Success, Renewals Management, Upselling
Singapore, Singapore · Hybrid
The Relationship Account Management (RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and cont…
Skills: Account Management, SaaS Sales, Customer Retention, Upselling, Cross-selling
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You will lead and develop a team of account managers to drive portfolio growth and deepen client relationships across the SME sector. Additionally, you will collaborate cross-functionally to build playbooks, refine customer journeys, and provide market intelligence to commercial leadership.
The role requires 7-10 years of experience in account management or business development, with 3-5 years of direct people leadership experience. Candidates should possess a hustler mentality, strong commercial intuition, and a proven ability to work in fast-paced, high-growth environments.
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.
As Manager, Account Management at Airwallex, you'll lead a team of account managers who own and grow our highest-potential client portfolios. This role blends industry and account strategy with people leadership — you'll set standards and coach your team to deepen client relationships, understand industry trends and insights, qualify account potential and drive product adoption across our full suite of products.
You'll work cross-functionally with sales, product, operations, marketing, and strategy to build playbooks, sharpen customer journeys, and bring what you learn from clients back into the business. The ideal candidate combines account management or business development skills with proven people leadership, plus the hustle and creativity to build new approaches in a fast-moving environment.
Lead and develop the team: set high expectations, manage, coach, and grow a team of account managers — setting goals, reviewing performance, and building their skills in consultative selling and account planning.
Drive portfolio growth: set strategy and priorities to expand Airwallex's footprint, strengthen client relationships, and grow wallet share across the team's combined portfolio.
Shape playbooks: identify workflows, pain points, and product opportunities across the team's client base, and turn them into repeatable playbooks.
Bring back market intelligence: share insights on industry trends, competitors, and emerging client behaviours with commercial leadership.
Guide account strategy: support the team in understanding each client's business, transaction trends, and operational needs, so they can advise on the right payment, FX, and workflow setup.
Maximise wallet share: use data and consultative selling to drive adoption across payments, collections, transfers, cards, yield, and workflow automation.
Educate and activate clients: help the team teach clients how to get the most out of Airwallex to streamline operations and improve margins.
Champion customer needs: advocate internally for a better product fit for account management clients.
Collaborate cross-functionally: partner with product, ops, and marketing to run pilots, refine messaging, and improve platform usage.
7-10 years' experience in account management, business development, or a similar commercial role, ideally in payments, fintech, or a high-growth company
3-5 years leading a team directly, ideally in a 0 to 1 or rapid growth phase
Hustler mentality: scrappy, persistent, and comfortable working in ambiguity
Creative problem solver who can build new approaches for complex client needs
Strong commercial intuition, with the ability to map payment flows and spot revenue opportunities.
Relationship-first mindset, with the ability to build trust across multi-stakeholder environments, internally and externally
Excellent communication skills — clear, structured, and persuasive
Experience in fintech or high-growth startups
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Empowering businesses to grow beyond borders
Airwallex is a leading global payments and financial platform for modern businesses, offering trusted solutions to manage everything from business account, payments, treasury, and spend management to embedded finance. With our proprietary infrastructure, Airwallex takes the friction out of global payments and financial operations, empowering businesses of all sizes to unlock new opportunities and grow beyond borders. Proudly founded in Melbourne, Airwallex supports over 150,000 businesses globally and is trusted by brands such as Brex, Canva, Rippling, Navan, Qantas, SHEIN and many more. For more information, visit http://www.airwallex.com
Offices: Global, Global, HK · Level 7, 15 William St, Melbourne, VIC 3000, AU · 979 King's Road, 34/F Oxford House, Hong Kong, Quarry Bay, HK · 838 South Huangpi Road, Level 18, Huangpu District, Shanghai 200021, CN · 1460 Mission St, #02W101, San Francisco, California 94103, US
There are currently 1,467 open customer service & support positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marina Bay Sands, Accor, Hilton, UOB, NCS Group, among others. Browse the listings above to see every active employer.
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