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Deliver face-to-face and remote conceptual and operational training on IDeaS solutions to hotel clients. Assist clients in configuring systems and integrating revenue management practices into their hotel operations and company culture.
Requires a bachelor's degree in Hospitality Management or a related field and over 5 years of hotel revenue management experience. Must be fluent in Mandarin and English with a willingness to travel up to 70%.
The Client Training Specialist is responsible for providing face-to-face training, remote training and assistance for clients working with the IDeaS suite of products, in support of company and department goals. IDeaS Client Training Specialists bring innovation and clarity to the client’s experience with IDeaS Solutions and set the stage for a strong ongoing relationship. We are specifically looking for this Client Training Specialist to be fluent in Mandarin either to professional or native Level.
What you’ll be doing...
What you’ll bring to us…
Who we are....
Passionate people. Loyal clients. Leading solutions.
With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.
IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization.
We Support Who You Are….
As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.
At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.
Additional Information:To qualify, applicants must be legally authorized to work in Singapore, and should not require, now or in the future, sponsorship for employment visa status.
All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.
Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.
Resumes may be considered in the order they are received.
IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
#IDeaS
Results delivered. Revenue transformed.
IDeaS, a SAS company, powers profitable hospitality. As the global leader in revenue management, IDeaS supports a diverse range of hospitality, including independent hotels, resorts, global hotel chains, cruise lines, and parking brands. IDeaS’ AI-driven solutions go beyond forecasting and pricing to optimize revenue, boost profitability, and improve efficiency, helping hospitality organizations build fully connected commercial strategies. With more than 30,000 installations globally, IDeaS continues to innovate and set the standard for growth, performance, and value in the next era of hospitality.
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