Singapore, Singapore · On-site
Company Description Mondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming …
Skills: Staff Supervision, Housekeeping Management, Quality Control, Inventory Management, VIP Guest Relations
Singapore, Singapore · Hybrid
Company Description NIQ/GFK is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacture…
Skills: Customer Success Management, Market Research, Data Analytics, Consulting, Client Relationship Management
Singapore, Singapore · Hybrid
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing…
Skills: Network Engineering, Systems Engineering, Linux, Networking Protocols, cURL
Singapore, Singapore · Hybrid
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use ou…
Skills: People Leadership, Service Delivery Management, Stakeholder Management, Client Relationship Management, Performance Management
Singapore, Singapore · On-site
$2k–$2k/mo
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will be assisting them with their luggage …
Skills: Guest Engagement, Luggage Handling, Interpersonal Communication, Customer Service, Traffic Flow Management
Singapore, Singapore · On-site
Company Description Raffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colo…
Skills: Mixology, Bar Operations Management, Staff Supervision, Guest Experience Management, Inventory Control
Singapore, Singapore · On-site
Job Description As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while …
Skills: Customer Service, Fashion Knowledge, Sales, Team Collaboration, Inventory Management
Singapore, Singapore · On-site
Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing …
Skills: Customer Service, Process Management, English Communication, International Forwarding, Relocation Industry
Singapore, Singapore · On-site
Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing …
Skills: Customer Service, Process Management, English Communication, Teamwork, International Forwarding
Singapore, Singapore · On-site
Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildli…
Skills: Guest Service, Resource Management, Conflict Resolution, Staff Training, Safety Enforcement
Singapore, Singapore · On-site
Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildli…
Skills: Guest Service, Resource Management, Conflict Resolution, Staff Training, Safety Enforcement
Singapore, Singapore · On-site
Position Statement The Assistant Manager, Front Office provides leadership and guidance to front desk team members during the assigned shift to ensure that consistent quality service is provided. Join an Award-Winning Wo…
Skills: Leadership, Guest Satisfaction, Conflict Resolution, Interpersonal Skills, Property Management Systems
Singapore, Singapore · On-site
Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildli…
Skills: Queue Management, Crowd Management, Guest Experience Management, Incident Management, Staff Management
Singapore, Singapore · On-site
Company Description Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the …
Skills: Customer Service, Hospitality Management, Problem Solving, Interpersonal Skills, Communication
Singapore, Singapore · On-site
Company Description Accor is in a partnership with one of the World's Leading Airlines, to manage the Lounge operations located in Changi Airport. We are looking for Passenger Relations Team Leaders who will be responsib…
Skills: Luxury Service, Team Leadership, Complaint Resolution, Coaching, Hospitality Management
Singapore, Singapore · On-site
Company Description Expeditors is a Fortune 500 Company. Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawbac…
Skills: Airfreight Operations, Billing, Documentation Control, Customer Service, Microsoft Excel
Singapore, Singapore · On-site
What will you be doing? As Reservations Executive, you will be responsible for performing the following tasks to the highest standards: Ensure reservations are processed and updated in a timely and accurate manner.Ensure…
Skills: Reservations Management, Guest Relations, OnQ System, Revenue Maximization, Upselling
Singapore, Singapore · On-site
JOB SUMMARY Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and…
Skills: Event Management, Food and Beverage Operations, Customer Service, Budgeting, Vendor Management
Singapore, Singapore · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Vacuum Chambers, PVD, CVD, Electro Mechanical Assembly, Failure Analysis
Singapore, Singapore · On-site
Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team loc…
Skills: Technical Support, Hardware Troubleshooting, Software Installation, Asset Management, Windows OS
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Supervise room attendants and linen porters to ensure guest rooms and public areas meet hotel cleanliness and maintenance standards. Manage operational tasks including staff rostering, VIP room preparation, and coordination with maintenance and reception.
The candidate must be able to oversee housekeeping operations, implement green policies, and manage departmental administration such as timesheets and purchase orders. Ability to handle guest complaints and ensure strict adherence to health and safety procedures is required.
Mondrian Singapore Introduction
A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at the top of that hill.
Under the guidance of the Assistant Executive Housekeeper or any other authorized by the management, to be responsible for assigning and supervising the activities of the room attendants and linen porters to ensure clean, orderly, attractive and well-maintained guest rooms, corridors, fire exits, stairways, service areas on assigned floors/areas and uniform conveyor system.
Responsibility:
Supervise the allocation of work assignments to Room Attendants to ensure maximum coverage.
Assign special duties to Room Attendants and House Porters on assigned floors.
Check the computer system throughout the day for an update of room status.
Check and return an allocated number of guest rooms to the standard required by the hotel
Report to the Housekeeping office any rooms which do not require service, are “Do Not Disturb” or are double locked by the afternoon and to log these on the hand over.
Report and log any maintenance defects found in the rooms and assigned areas. Liaise with Maintenance and Reception regarding all out of order rooms.
Ensure soft furnishings and décor of rooms are maintained to standard.
Oversee implementation of deep cleaning and replacement.
Check on a daily basis the arrivals, departures and VIP lists.
Check VIP rooms to ensure they are cleaned and maintained to the required standard. Ensure VIP gifts are replenished.
Control and supervise the issue and recording of keys and bleeps to all departmental staff on a daily basis.
Check that adequate linen, cleaning materials and guest supplies are held in each floor linen and supplies cupboards. Liaise with the linen room and valet as required.
Ensure all public area and back of house areas are clean.
Assist in stock taking of Housekeeping items when necessary.
Assist in monitoring and controlling housekeeping procedures, including lost property, key control, security and emergency procedures, Health and Safety for employees and guests to ensure optimum guest satisfaction, sales maximization and profitability.
Participate in conducting weekly inspections of all areas to ensure physical facilities are kept in optimal condition by full implementation of preventative maintenance programs and judicious planning and management of FF&E.
Create and implement green policies and procedures to reduce waste and energy consumption.
Report immediately any valuable lost property to security and to log packages and all other lost property.
Handle guest requests, queries and complaints with immediate action and thorough follow up and refer when necessary.
Assist fellow employees to perform similar or related jobs as and when necessary.
Carry out any projects and assignments as directed by the Director of Housekeeping
Preparation and completion of timesheets, roster, holiday schedules, in line with business needs, as and when required
Preparation and completion of Purchase Orders as and when required
Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.
Our culture is vibrant. and we advocate for diversity and inclusion.
Our Benefits:
- 5-day work week
- Staff meal and laundry are provided
- Comprehensive Insurance Coverage
- Flexi benefits (dental/Optical)
- Peek Discount (Rooms & F&B)
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
There are currently 609 open customer service & support positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include NCS Group, Accor, HSBC, Marina Bay Sands, Crocs, Inc., among others. Browse the listings above to see every active employer.
Yes — 94 of the 609 open customer service & support positions offer remote or hybrid work (9 remote, 85 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
