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Full-time
Discounted flights, Premium cabin upgrades, Discounted partner airline flights, Hotel booking discounts, Flight and hotel bundle deals, On-the-job training
Posted 7d ago
~40 hrs/week
Responsibilities
Deliver exceptional and consistent customer service while ensuring the safety and operational excellence of all passengers on board. Manage cabin hygiene and assist customers with diverse needs to ensure a comfortable and memorable flight experience.
Requirements
Candidates must be at least 18 years old, meet specific height and reach requirements, and possess unlimited Singapore working rights. Applicants must also demonstrate excellent health, including swimming proficiency, and hold a valid passport with at least 12 months of validity.
Full job description
Company Description
Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
Job Description
Bring meaningful, memorable experiences to life for our customers
Be driven to deliver service that is truly premium and exceptional
Exciting opportunity to see the world as part of our International Cabin Crew team in Singapore
Now is an exciting time to join us as we expand our international business. If you're passionate about delivering exceptional customer service and caring for others, we have the perfect opportunity for you. Our crew are renowned for their world-class customer service, safety and operational excellence. Think of Qantas and there is that sense of familiarity, a feeling of warmth, and pride that this national icon represents to the world.
As a member of our Qantas Cabin Crew Singapore (QCCS) International Cabin Crew team, no two days are the same. The only guarantee is that you’ll explore endless possibilities, be challenged, create opportunities for our customers by resolving problems and make a difference to someone’s day. With a strong and positive attitude, you’ll be surprised at what you’re able to achieve – and how you can play a key role in the experience our customers have.
In this role, you will have plenty of fun, work with a diverse group of amazing people and create experiences for yourself like no other.
About you:
Have pride and a clear passion in delivering exceptional and consistent service experiences
Understand our customers, anticipate their needs and take responsibility in providing a superior customer service
Sensitive to cultural diversity and assist customers needing extra care, such as unaccompanied minors or non-English speakers
Ability to easily build rapport and positively contribute to your team's performance
Be adaptable to any situation that may present itself in a sensible, warm and safe way
Understand the importance of hygiene standards in-flight, ensuring a fresh cabin for all customers and crew
Ability to complete all training and assessment requirements, including aircraft safety procedures and obtain required documentation
Customer or hospitality service experience, or previous experience in the airline industry
Exceptional standards of grooming and personal presentation
Based in Singapore - you must be willing to live and work from this location. You must hold valid working rights to operate as a QCCS team member in Singapore
To be successful, you’ll also need to meet the following minimum criteria to operate within the unique aircraft environment:
Minimum 18 years of age
Maximum height of 186cm
Ability to reach 212cm overhead (barefoot, your fingertips must reach past 212cm, with both hands overhead at the same time)
Unlimited Singapore working rights and a passport ensuring unrestricted access to all Qantas ports of call with at least 12 months validity
Sound written and verbal communication skills in the English language
Responsible Service of Alcohol 'Statement of Attainment', from a Nationally Accredited Provider (or be willing to obtain at short notice)
Ability to successfully complete a Pre-Employment Medical
An excellent level of health and fitness, including the ability to swim 50 metres fully clothed and tread water for 3 minutes unassisted
Why Qantas Cabin Crew Singapore?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas Cabin Crew Singapore employee benefits program offers amazing benefits:
We love to travel and you probably do too: From day one, eligible employees and travel companions can enjoy heavily discounted Qantas flights to London, Australia and across our network. You can even upgrade to premium cabins when there’s space. After 6 months, you and your eligible travel companions can get discounted flights with a range of partner airlines worldwide.
Holidays and Hotels: Qantas and Jetstar offer special rates on hotel bookings for employees worldwide. Additionally, you can enjoy great deals on our hotel and flight bundles.
Qantas is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.
Given the extensive process our candidates progress through to ensure we are matching the right person with the right role, most of our communication will come via email and there may be several weeks between stages given the volume of applicants we receive. We ask for your patience throughout this process and encourage you to follow up with any concerns or questions you may have following our initial contact.
Successful applicants will be invited to participate in an in-person Assessment Centre in Singapore in October.
Be a part of something special and play your part in the Qantas story – get in touch today.
Apply now – applications close mid-September, 2026.
Business Function: Cabin Crew
Parent Business Function: Cabin Crew
Time Type: Full time
Worker Sub-Type: Permanent
Entity: Qantas Cabin Crew Singapore Pte. Ltd.
Related keywords
Cabin CrewAviationCustomer ServiceSafetyOperational ExcellenceHospitalityIn-flight ServicesCultural DiversityGroomingCommunicationResponsible Service of AlcoholPre-employment MedicalInternational AirlineQantasSingapore
We would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly. We pay our respects to Elders past and present.
Spirit is everything to us, and joining the Qantas team means bringing your spirit to ours. We have over 30,000 exceptional employees, and every year we fly millions of customers around Australia and the world – together.
If you hop on board with the team, you'll experience a workplace where creativity, diversity and innovation are encouraged. We aim to give every member of the Qantas Group the support to follow their dreams, face new challenges, and let their future take flight. Ultimately, people are our priority – those who work for us and those who travel with us.
Recruitment scam alert: We're aware of scammers posing as Qantas Group recruiters. We'll only contact candidates via official Qantas Group channels and company email addresses. Don't share personal details or documents unless you're confident it's genuine.
Learn more or report a scam: https://www.qantas.com/en-au/help/cyber-safety-scams
Member of the oneworld Alliance.
Please read the Qantas LinkedIn House Rules at http://bit.ly/QFhouserules
How many Customer Service & Support jobs are open in Singapore, Singapore right now?
There are currently 1,467 open customer service & support positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Singapore, Singapore?
Companies currently hiring include Marina Bay Sands, Accor, Hilton, UOB, NCS Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Singapore, Singapore?
Yes — 226 of the 1467 open customer service & support positions offer remote or hybrid work (32 remote, 194 hybrid).
How do I apply for Customer Service & Support jobs in Singapore, Singapore?
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