Shinjuku, Japan · On-site
Nature and aim of the position This position is responsible for managing the tax refund counter staff at Department Store. This role involves providing leadership to temporary and part-time refund staff. Must be dedicate…
Skills: Leadership, Customer Service, Team Management, Conflict Resolution, Reporting
QuadricShinjuku, Japan · On-site
Quadric has created an innovative general purpose neural processing unit (GPNPU) architecture. Quadric's co-optimized software and hardware is targeted to run neural network (NN) inference workloads in a wide variety of …
Skills: Machine Learning, Neural Networks, Python, C++, SDK
QuadricShinjuku, Japan · On-site
Quadric has created an innovative general purpose neural processing unit (GPNPU) architecture. Quadric's co-optimized software and hardware is targeted to run neural network (NN) inference workloads in a wide variety of …
Skills: Machine Learning, Neural Networks, Python, C++, SDK
Shinjuku, Japan · On-site
About the role: - Support customer service operations in Simplified Chinese and Korean (Language) which includes but not limited to evaluating, monitoring, analyzing of results, and implementing any changes. - Perform la…
Skills: Customer service, Simplified Chinese, Korean, Translation, Proofreading
Shinjuku, Japan · On-site
About the role: - Support customer service operations in Korean and Japanese (Language) which includes but not limited to evaluating, monitoring, analyzing of results, and implementing any changes. - Perform language tra…
Skills: Customer Service, Korean Language, Japanese Language, Translation, Proofreading
Shinjuku, Japan · On-site
About the role: - Support customer service operations in Simplified Chinese and Japanese (Language) which includes but not limited to evaluating, monitoring, analyzing of results, and implementing any changes. - Perform …
Skills: Customer service, Simplified Chinese, Japanese, Translation, Proofreading
Shinjuku, Japan · On-site
$250k–$330k/yr
We are looking for a hotel booking agent, with the following responsibilities: As a hotel booking agent, your tasks will be as follows, mainly on group tours: Handle hotel, inns, and private lodging reservations, includi…
Skills: Hotel Reservations, Booking Systems, Supplier Relationship Management, Reporting, Budget Management
Shinjuku, Japan · Hybrid
Shape the Future of Customer Engagement Across APAC テン・グループ・ジャパンでは、日本およびAPAC地域のCRM戦略をリードするCRM Managerを募集しております。 このポジションは、単なるメール配信やCRM運用担当ではありません。 世界中の富裕層会員に向けて、特別な体験を提供するグローバル・コンシェルジュ企業であるTen Group Japanにおいて、顧客とのコミュニケーショ…
Skills: CRM Strategy, Braze, Email Marketing, Data Analysis, Stakeholder Management
Shinjuku, Japan · On-site
$250k–$325k/yr
Au sein de notre filiale FTC, dédiée aux circuits guidés en groupe au Japon, nous recherchons un agent de réservation, dont les responsabilités seront les suivantes : En tant qu’a…
Skills: B2B Customer Service, Sales Negotiation, Tour Planning, Commercial Proposal Development, Client Relationship Management
Shinjuku, Japan · On-site
Tokyo Regional Field Service Engineer YOUR OPPORTUNITY FIELD SERVICE ENGINEER, LABELER OR BLOWER MACHINES, MECHANICAL PROVEN EXPERIENCE WITH BEVERAGE INDUSTRY& MACHINERY, SIDEL ASEPTIC EQUIPMENT KNOWLEDGE IS AN ASSET, DE…
Skills: Mechanical Engineering, Field Service, Installation, Commissioning, Technical Assistance
Shinjuku, Japan · On-site
- Support the customer service operations including but not limited to evaluating, monitoring, analyzing of results, and implementing any changes. - Perform language translation and proofreading where necessary. - Respon…
Skills: Simplified Chinese, English, Customer Service, Language Translation, Proofreading
Shinjuku, Japan · On-site
- Support the customer service operations including but not limited to evaluating, monitoring, analyzing of results, and implementing any changes. - Perform language translation and proofreading where necessary. - Respon…
Skills: Traditional Chinese, English, Customer Service, Language Translation, Proofreading
Shinjuku, Japan · Hybrid
$5000k–$6000k/yr
社会に大きなインパクト（国内およびグローバル）を与えるイノベーションを目指す新しいチームに参加してみませんか？ これまでベンダーと協力してきた企業が、デジタル分野だけでなく、インフラやセキュリティ分野を含む自社チームの構築を決定しました。その第一歩として、大手グローバル企業でGroup CIOを務めた経験を持つ新しいCIOが加わり、日本のトップテックリーダーの一人と共に、現在、新たなメガチームを編成中です。 社員が快適に働ける環境を支え…
Skills: Windows OS Troubleshooting, PC Kitting, Active Directory, Network Basics, Microsoft 365
GAIDOOR株式会社Shinjuku, Japan · Hybrid
$5000k–$6000k/yr
社会に大きなインパクト（国内およびグローバル）を与えるイノベーションを目指す新しいチームに参加してみませんか？ これまでベンダーと協力してきた企業が、デジタル分野だけでなく、インフラやセキュリティ分野を含む自社チームの構築を決定しました。その第一歩として、大手グローバル企業でGroup CIOを務めた経験を持つ新しいCIOが加わり、日本のトップテックリーダーの一人と共に、現在、新たなメガチームを編成中です。 社員が快適に働ける環境を支え…
Skills: Windows OS Troubleshooting, PC Kitting, Active Directory, Network Basics, Microsoft 365
Shinjuku, Japan · On-site
$500k–$650k/yr
We aim at finding our Accommodation (Hotels / Rental houses) Product Manager. You will focus to our 100+ partner hotels and to our 50+ short and mid-term rental traditional houses (link here), with the following responsi…
Skills: Product Management, Contract Negotiation, Team Management, Portfolio Management, Relationship Management
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This role involves managing tax refund counter staff at a department store to ensure high customer satisfaction and accurate processing of tax-free forms. The leader is responsible for preparing reports, preventing fraud, and maintaining strong relationships with internal departments and merchants.
Candidates must have a background in business or commercial education and proven experience in face-to-face customer service and leadership. Proficiency in Japanese is required, with preference given to those with additional language skills in English, Chinese, or Korean.
Nature and aim of the position
This position is responsible for managing the tax refund counter staff at Department Store.
This role involves providing leadership to temporary and part-time refund staff.
Must be dedicated to Department store service and customer satisfaction.
Main duties and responsibilities
Main KPIs
Reporting and collaboration
Background and Education
Specific skills and knowledge
Enjoy the Journey
Global Blue by Shift4 is the industry leader in Tax Free Shopping solutions, simplifying the tax refund process for international travelers and driving revenue for retailers through a fully integrated commerce experience. As a business partner for the shopping journey, we seamlessly connect shoppers and brands worldwide, powering over 40 million transactions each year. For more information, please visit globalblue.com and shift4.com.
Offices: Rue des Fléchères 7a, Signy-Avenex, Vaud 1274, CH
There are currently 15 open customer service & support positions in Shinjuku, Japan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include PTW, Japan Experience, Quadric, Global Blue by Shift4, Sidel, among others. Browse the listings above to see every active employer.
Yes — 3 of the 15 open customer service & support positions offer remote or hybrid work (0 remote, 3 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
