How many Customer Service & Support jobs are open in Scranton, PA right now?

There are currently 174 open customer service & support positions in Scranton, PA listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Scranton, PA?

Companies currently hiring include Macy's, DICK'S Sporting Goods, Geisinger, Domino's, Planet Fitness, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Scranton, PA?

Yes — 11 of the 174 open customer service & support positions offer remote or hybrid work (6 remote, 5 hybrid).

How do I apply for Customer Service & Support jobs in Scranton, PA?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support Jobs in Scranton, PA (Now Hiring) — 174 open — Page 3

Highgate

Front Office Manager

Scranton, Pennsylvania, United States · On-site

$31/hr–$42/hr

Entry level

Compensation TypeYearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels span…

Skills: Guestroom Cleaning, Housekeeping, Customer Service, Waste Management, Inventory Management

MileOne Autogroup

Collision Center Technician | Motorworld

Scranton, Pennsylvania, United States · On-site

Mid level

Job Description Join the New Era at Motorworld Collision Center! Motorworld's I-CAR Certified Collision Center is entering an exciting new chapter with new leadership, new state-of-the-art equipment, and more work than e…

Skills: Body Shop Experience, Collision Repair, Frame Repairs, Structural Repairs, OEM Repair Procedures

PNC

Premier Client Advisor - PNC Wealth Management

Abington Township, Pennsylvania, United States · On-site

Mid level

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …

Skills: Coaching Others, Customer Experience Management, Customer Retention, Effective Communications, Interpersonal Relationships

Kevins Worldwide

Inside Sales Account Executive

Scranton, Pennsylvania, United States · On-site

$55k–$65k/yr

Mid level

Who We Are: Kevins Worldwide is one of the country’s largest suppliers of promotional products and decorated apparel in the country based in Scranton, PA. With unique capabilities and a solid reputation for outstan…

Skills: B2B Sales, Customer Service, Prospecting, Lead Generation, CRM Software

Geisinger

Telephone Operator (nights 11pm - 7am rotating weekends and holidays)

Scranton, Pennsylvania, United States · On-site

Entry level$949K raised

Location: Geisinger Community Medical Center (GCMC) Shift: Nights (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Job Summary: Receives, screens and disperses incoming call…

Skills: Clerical, Communication, Computer Literacy, Teamwork

DICK'S Sporting Goods

Advisor Endzone & Loyalty (Front End)

Scranton, Pennsylvania, United States · On-site

Entry level$3.5B raised

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…

Skills: Customer Service, Sales, Loyalty Program Promotion, Merchandising, Inventory Management

THE ROSADO GROUP

Detailer

Scranton, Pennsylvania, United States · On-site

Entry level

Join Our Team as an Automotive Detailer! Are you passionate about cars and take pride in a job well done? Come be a part of a dealership that’s been a trusted name in our community for more than 20 years! We’re more than…

Skills: Attention To Detail, Time Management, Reliability, Cleaning, Detailing

Safelite

Auto Glass Installation Technician Trainee

Kingston, Pennsylvania, United States · On-site

Entry level

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …

Skills: Auto Glass Installation, Glass Repair, Recalibration, Diagnostic Testing, Hand Tools

Raymour & Flanigan Furniture and Mattresses

Sales Associate $65,000 - $100,000 yearly

Scranton, Pennsylvania, United States · On-site

$65k–$100k/yr

Entry level$16M raised

At Raymour & Flanigan, we've built our reputation on one simple belief: when we take care of our people, our people take care of our customers. That commitment shows how we compensate, develop, and support every member o…

Skills: Consultative Selling, Customer Engagement, Needs Assessment, Lead Generation, Relationship Management

Service Coordination Unlimited

Service Coordinator I - Lackawanna/Luzerne County

Scranton, Pennsylvania, United States · On-site

$21/hr–$24/hr

Mid level

***This position requires travel in Lackawanna and Luzerne county and surrounding areas.*** ***Sign On Bonus available*** Pittsburgh Post Gazette 2025 Top Workplaces Winner! View our Pittsburgh Post Gazette Top Workplace…

Skills: Service Coordination, Case Management, Communication, Customer Focus, Problem-solving

Walmart

(USA) Pharmacy Tech Sam's

Dickson City, Pennsylvania, United States · On-site

$18/hr–$26/hr

Entry level

Position Summary... What you'll do... Processes member purchases by operating a cash registers and related hardware and using appropriate procedures for different payment types and items soldMaintains merchandise present…

Skills: Prescription Fulfillment, Pharmacy Software, Insurance Claims Processing, Medication Counting, Patient Service

AT&T

Retail Sales Consultant

Scranton, Pennsylvania, United States · On-site

$16/hr–$17/hr

Entry level$5.0B raised

LOCATION - SCRANTON, PA (SCRANTON SINIAWA PLAZA) It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your…

Skills: Consultative Sales, Customer Relationship Management, Retail Sales, Outbound Calling, Order Fulfillment

Compass Group

FOOD UNIT LEAD (FULL TIME)

Scranton, Pennsylvania, United States · On-site

$16/hr–$18/hr

Mid level$2.5B raised

Location: Marywood University We are hiring immediately for full time FOOD UNIT LEAD positions. Address: 2300 Adams Avenue, Scranton, PA 18509. Note: online applications accepted only. Schedule: Full time schedule; days …

Skills: Culinary Arts, Management, Customer Service, Menu Planning, Staff Training

Crowd Cow

Customer Care Specialist

Scranton, Pennsylvania, United States · On-site

$20/hr–$25/hr

Mid level$25M raised

Customer Care Specialist Scranton, PA, Full-Time • In-Office Starting Wage: $20.00–$25.00/hr DOE, with upside for Zendesk and eCommerce consumer care experience Schedule: Monday–Friday, 7am–3:30pm About Crowd Cow How man…

Skills: Customer Service, Zendesk, Consultative Sales, Conflict Resolution, Data Analysis

Planet Fitness

Shift Leader

Scranton, Pennsylvania, United States · On-site

Entry level$2.3B raised

Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the large…

Skills: Leadership, Customer Service, Communication, Conflict Resolution, Sales

AmeriHealth Caritas New Hampshire

Service Coordinator-CHC

Scranton, Pennsylvania, United States · Remote OK

Mid level

Role Overview AmeriHealth Caritas is seeking service-oriented, compassionate healthcare professionals to join our Long Term Services and Support (LTSS) team.Ideal candidates will have experience assessing those needingpe…

Skills: Case Management, Needs Assessment, Care Coordination, MS Office, Excel

Bank of America

Fraud Servicing Credit Card - 1st Shift, Scranton, PA

Scranton, Pennsylvania, United States · Hybrid

Mid level$3.6B raised

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…

Skills: Conflict Management, Customer And Client Focus, Decision Making, Fraud Management, Oral Communications

Bank of America

Fraud Servicing Credit Card - 1st Shift, Scranton, PA

Scranton, Pennsylvania, United States · On-site

Mid level$3.6B raised

Skills: Conflict Management, Customer and Client Focus, Decision Making, Fraud Management, Oral Communications

Credit Union Leasing of America (CULA)

Automotive Floorplan Territory Manager

Scranton, Pennsylvania, United States · Remote OK

Mid level

Automotive Floorplan Territory Manager Scranton, PA | Remote Company Overview: About Westlake Floorplan Company Westlake Floorplan Company was established in 2013 as a division of Westlake Financial Services – the …

Skills: Sales Management, Risk Management, Account Servicing, Financial Acumen, Negotiation

Macy's

Retail Sales Associate, Viewmont - Full Time

Scranton, Pennsylvania, United States · On-site

$15/hr–$19/hr

Entry level

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…

Skills: Customer Engagement, Sales Techniques, Hospitality, Product Knowledge, Inventory Recovery

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Overview

The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

Responsibilities

Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.

Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s.

Carry a cell phone at all times.

Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s.

Develop employee morale and ensure training of Guest Services personnel.

Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc.

Attend daily and monthly Rooms Merchandizing meetings.

Participate in required M.O.D. program as scheduled

Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis

Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.

Ensure that no-show revenue is maximized through consistent and accurate billing.

Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting.

Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s.

Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.

Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc.

Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.

Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use.

Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s.

Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms.

Ensure sign off of all Service Standards by Position for Guest Services staff.

Assist in preparation of revenue and occupancy forecasting.

Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.

Must maintain constant communication with Housekeeping, Reservations and the Credit Manager..

Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service.

Ensure correct and accurate cash handling at the Front Desk.

Follow and enforce all Highgate Hotel credit policies.

Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.

Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards.

Establish and maintain key control system.

Ensure participation within department for monthly Highgate Hotel team meeting.

Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores.

Monitor all V.I.P.'s, special guests and requests.

Maintain required pars of all front office and stationary supplies.

Review daily Front Office work and activity reports generated by Night Audit.

Review Front Office log book and Guest Request log on a daily basis.

Qualifications

At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.

Supervisory experience required.

The ability to demonstrate exceptional Customer Service Skills.

Must be proficient in Windows and Microsoft Office.

Able to work long hours as sometimes required.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Attend all hotel required meetings and trainings.

Participate in M.O.D. coverage as required.

Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which include wearing nametags.

Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.

Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information.

Perform other duties as requested by management.

Customer Service & Support Jobs in Scranton, PA (Now Hiring) — 174 open — Page 3

Front Office Manager

Collision Center Technician | Motorworld

Premier Client Advisor - PNC Wealth Management

Inside Sales Account Executive

Telephone Operator (nights 11pm - 7am rotating weekends and holidays)

Advisor Endzone & Loyalty (Front End)

Detailer

Auto Glass Installation Technician Trainee

Sales Associate $65,000 - $100,000 yearly

Service Coordinator I - Lackawanna/Luzerne County

(USA) Pharmacy Tech Sam's

Retail Sales Consultant

FOOD UNIT LEAD (FULL TIME)

Customer Care Specialist

Shift Leader

Service Coordinator-CHC

Fraud Servicing Credit Card - 1st Shift, Scranton, PA

Fraud Servicing Credit Card - 1st Shift, Scranton, PA

Automotive Floorplan Territory Manager

Retail Sales Associate, Viewmont - Full Time

Front Office Manager

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How many Customer Service & Support jobs are open in Scranton, PA right now?

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