Scranton, Pennsylvania, United States · Remote Solely
Mid level
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Contract
high school, associate degree, bachelor degree
Posted 45d ago
~40 hrs/week
Remote in Scranton, Pennsylvania, United States
Responsibilities
The adjuster will investigate and evaluate daily property claims while ensuring timely, accurate, and professional service. They are responsible for making claim decisions, establishing reserves, and maintaining compliance with carrier policies and industry standards.
Requirements
Candidates must have at least 2 years of experience in property claims and proficiency in Xactimate and Symbility software. A high school diploma is required, with a preference for an associate or bachelor degree.
Full job description
Overview
We are seeking experienced Independent Field Adjusters to investigate and evaluate daily property claims on behalf of our clients. This role involves delivering timely, accurate, fair, and professional service while managing a high volume of claims independently. Contractors are expected to uphold the highest standards of service and professionalism, representing both the client and company with integrity.
Essential Responsibilities
Promptly and effectively manage all assigned claims with minimal oversight.
Make claim decisions within delegated authority per company and carrier policies.
Accurately interpret policy coverages and apply appropriate claims practices.
Establish and communicate reserves in alignment with carrier expectations.
Maintain up-to-date knowledge of insurance policies, guidelines, and industry practices.
Understand local construction methods, pricing, and repair standards.
Submit supplemental reports as needed (e.g., severe incident reports, ITV reports).
Provide exceptional customer service to all insureds, clients, and stakeholders.
Maintain high standards of professional conduct throughout all assignments.
Perform additional responsibilities as assigned.
Qualifications
High school diploma or equivalent required; associate’s or bachelor’s degree preferred
Minimum 2 years of experience handling property claims
Minimum 2 years of experience using Xactimate and Symbility estimating software
Strong understanding of insurance policies, practices, and procedures
General construction knowledge strongly preferred
Important: This is a 1099 Independent Contractor Opportunity
This opportunity is classified as an independent contractor role under the IRS and applicable state laws, including New York. By applying, you acknowledge and agree to the following:
You will not be classified as an employee of Ryze Claim Solutions, and no employer-employee relationship exists.
You are responsible for your own taxes, insurance, and business expenses.
You control the manner, timing, and method of completing your work, consistent with client expectations.
You may provide services to other clients or entities, subject to applicable confidentiality or non-compete terms.
To qualify as a 1099 contractor under the ABC test:
(A) You must be free from company control and direction in how work is performed.
(B) The work must be performed outside the usual course of our business.
(C) You must be customarily engaged in an independently established trade or business.
If you do not meet all three criteria, you may not be eligible for this engagement
REPUTATIONS MATTER, PEOPLE MATTER, RESULTS MATTER!
Industry
Insurance
Company size
1,001-5,000 employees
Headquarters
Tampa, Florida
LinkedIn followers
15,935
RYZE Claim Solutions is a national claims services company where People Matter, Reputations Matter, and Results Matter! We are majority-owned by Bain Capital Insurance. RYZE is a provider of full-service residential and commercial claims management solutions to the insurance carrier, hybrid or fronting carrier, and managing general agent (MGA) markets. For more information about RYZE, visit www.ryzeclaims.com.
Offices: 4830 W Kennedy Blvd, Tampa, Florida 33609, US
How many Customer Service & Support jobs are open in Scranton, PA right now?
There are currently 243 open customer service & support positions in Scranton, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Scranton, PA?
Companies currently hiring include Geisinger, CVS Health, Dollar Tree Stores, JCPenney, Ulta Beauty, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Scranton, PA?
Yes — 14 of the 243 open customer service & support positions offer remote or hybrid work (8 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Scranton, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.