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San Jose, California, United States · On-site
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San Jose, California, United States · On-site
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San Jose, California, United States · On-site
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San Jose, California, United States · On-site
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San Jose, California, United States · On-site
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San Jose, California, United States · On-site
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San Jose, California, United States · On-site
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San Jose, California, United States · On-site
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San Jose, California, United States · On-site
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San Jose, California, United States · On-site
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San Jose, California, United States · On-site
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San Jose, California, United States · On-site
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San Jose, California, United States · On-site
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San Jose, California, United States · On-site
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San Jose, California, United States · On-site
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San Jose, California, United States • On-site
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Processes financial transactions and audits records while providing consultative financial guidance to credit union members. Assists in branch operations and may lead the branch in the absence of management.
Requires a high school diploma or GED. Preference is given to candidates with over two years of leadership experience in a financial institution or experience as a Member Service Specialist III.
Job Title: Member Service Specialist IV
Status: Non-exempt
Reports to: Branch Manager
Department: Branch Channel Delivery
Job Code: 2302
Pay Range: $26.50 Hourly
WHO WE ARE:
Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.
WHO YOU ARE:
At Golden 1, we believe in investing in our people. When you join our branch team, you’re not just starting a job – you’re building a career. We prioritize internal promotions, professional development, and ongoing training to help grow and succeed.
You’ll have an opportunity to build meaningful relations with members, provide trusted financial guidance, and make a real impact in your community. If you’re passionate about service, growth and making a difference, we’d love to have you on our team!
WHAT YOU'LL DO:
QUALIFICIATIONS AND PREFERENCES:
WHY JOIN US:
Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.
Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: https://golden1.jdxpert.com/ShowJob.aspx?EntityID=2&id=2113
DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.
Golden 1 is California's leading credit union. Insured by NCUA. Equal Housing Opportunity. NMLS #669333
Golden 1 Credit Union is one of the largest credit unions in the nation, proudly serving more than 1.2 million members with over $21 billion in assets. Founded in 1933 by 11 state employees in Sacramento, we have grown from a small cooperative into a trusted financial partner for Californians statewide. Our mission is to deliver exceptional financial services and support that empower our members and communities. As a member owned, not for profit credit union rooted in a people helping people philosophy, we provide competitive rates, low to no fee products, reliable personal service, and meaningful investments in California communities. With 70 locations across California, including Branches, Home Loan Centers, and Financial Resource Centers; along with 24/7 Mobile and Online Banking, 30,000 fee-free CO OP ATMs, and access to the CO OP Shared Branch Network, we offer convenient, accessible, and trusted financial solutions for all Californians. Golden 1 is recognized year after year for excellence in member service, workplace culture, and community leadership. Recent honors include Fast Company's “Brands That Matter”, Forbes’ “America’s Best-In-State Employers” (five-time honoree), and American Banker’s “Best Credit Unions to Work For” (five consecutive years), among many other national and regional recognitions.
Offices: 8945 Cal Center Dr, Sacramento, CA 95826, US
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