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Jobs at StateHouse Holdings (Now Hiring) — 6 open

StateHouse Holdings logoStateHouse Holdings

Retail Shift Lead (Full-time) $19.00 hour + tips (tip pooling averages $5-$12/hour)

San Diego, California, United States · On-site

Mid level

SUMMARY: The Retail Shift Lead plays a key role in ensuring the smooth operation of the retail location during their assigned shift. The shift lead is the point of contact for Budtender and customer questions. The role f…

Skills: Customer Service, Inventory Management, POS Systems, Cash Handling, Staff Supervision

StateHouse Holdings logoStateHouse Holdings

Delivery Driver/Budtender Full-Time ($17.75 Hourly +tips)(Tip pooling averages $5+$12 per hour)

San Diego, California, United States · On-site

Mid level

SUMMARY: The Delivery Driver/Budtender is responsible for collecting, routing, and delivering customer orders placed via web and phone channels, ensuring exemplary customer service throughout the entire process, from ord…

Skills: Customer Service, Cash Handling, Cannabis Product Knowledge, Route Optimization, POS Systems

StateHouse Holdings logoStateHouse Holdings

IPM Technician

Salinas, California, United States · On-site

Mid level

The IPM Technician supports the facility’s organic Integrated Pest Management program by monitoring plant health, identifying pest and disease risks, and safely applying approved treatments in accordance with state…

Skills: Integrated Pest Management, Plant Health Monitoring, Chemical Mixing, Biological Controls, Pesticide Application

StateHouse Holdings logoStateHouse Holdings

Inventory Control Tech

Greenfield, California, United States · On-site

Entry level

The Manufacturing Inventory Control Technician supports inventory control and compliance across manufacturing and distribution operations by performing accurate physical counts, updating tracking software, and ensuring a…

Skills: Inventory Control, Cycle Counting, Track-and-Trace Software, ERP Systems, Microsoft Excel

StateHouse Holdings logoStateHouse Holdings

Budtender ($16.90 hourly + tip pool average $5-12 per hour)

Grover Beach, California, United States · On-site

Mid level

SUMMARY: The Budtender is responsible for providing exceptional customer service by assisting guests throughout the purchasing process and educating them on cannabis products. This position may also include training new …

Skills: Customer Service, Cannabis Product Knowledge, Cash Handling, POS Systems, Inventory Management

StateHouse Holdings logoStateHouse Holdings

Delivery Driver/Budtender $18.65 hourly + tip pool average $5-12 per hour (Redwood City, CA)

San Jose, California, United States · On-site

Mid level

>>>THIS POSITION IS FOR OUR REDWOOD CITY LOCATION<<< SUMMARY: The Delivery Driver/Budtender is responsible for collecting, routing, and delivering customer orders placed via web and phone channels, ensuring exemplary cus…

Skills: Cash Handling, Customer Service, Cannabis Product Knowledge, Route Optimization, POS Systems

StateHouse Holdings logo

Retail Shift Lead (Full-time) $19.00 hour + tips (tip pooling averages $5-$12/hour)

StateHouse Holdings

San Diego, California, United States • On-site

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Mid level

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  • Full-time
  • high school
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

The Retail Shift Lead oversees daily retail operations, ensuring seamless customer experiences and accurate POS transactions. They are responsible for inventory management, staff supervision, and maintaining venue cleanliness and security.

Requirements

Candidates must be 21+ years old with a high school diploma and 1-3 years of retail or customer service experience. Proficiency in Microsoft Excel and the ability to pass a criminal background check are required.

Full job description

SUMMARY: 

The Retail Shift Lead plays a key role in ensuring the smooth operation of the retail location during their assigned shift. The shift lead is the point of contact for Budtender and customer questions. The role focuses on providing excellent customer service, inventory management, and promoting a positive work environment.  

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES (the list is not all inclusive) 

  • Provides excellent customer experience. 

  • Accurately log customer in computer systems. 

  • Accurate records customer transactions in POS system. 

  • Ensure all technology platforms are updated with our the most current information (specials, events, marketing materials). 

  • Handles all returns, exchanges and employee purchases. 

  • Ensures inventory controller is notified of all returns so this may be communicated to the vendor and product replaced or credit given.  

  • Ensures all opening and closing duties are completed and the venue is completely secured before departing at night or opening in the morning. 

  • Ensures that all phases of the customer experience remain seamless and exceed their expectations. 

  • Appropriately authorizes discounts and other changes on sales receipts. 

  • Ensures all display cases have uniform offerings and accurate labeling. 

  • Executes marketing efforts as directed by the Retail Leadership team. 

  • Ensures proper ambiance and cleanliness within venue at all times. 

  • Keeps up to date on locations daily/weekly sales, promotions, and discounts. 

  • Assists in the training of new employees or processes. 

  • Oversees the floor to ensure staff is on task at all times. 

  • Maintains proper cash-handling procedures at all times. 

  • Accurately distributes cash tips to tip-pooling employees. 

  • Accurately accounts for all cash and points out cash variances. 

  • Reports personnel issues to manager. 

  • Other duties as assigned 

 

CORE COMPETENCIES 

  • Aligns and complies with company policies, procedures, and values. 

  • Understands and adheres to all city and state cannabis regulations. 

  • Maintains professionalism in appearance, approach, and communication. 

  • Must be able to adapt to a changing work environment. 

  • Ability to work effectively with colleagues and other departments. 

  • Willingness to assist and support team members to achieve common goals. 

  • Ability to identify customer needs to match them with suitable products. 

  • Ability to use inventory management software and other retail tools. 

  • Excellent interpersonal and communication skills. 

  • Strong organizational and problem-solving skills. 

  • Ability to multitask and prioritize in a fast-paced environment. 

  • Ability to provide a welcoming environment for all customers. 

  • Must be able to: 

  • Perform job functions with attention to detail, speed, and accuracy  

  • Prioritize and organize  

  • Be a clear thinker, remain calm, and resolve problems using good judgment  

  • Follow directions thoroughly  

  • Understand guest needs  

  • Work cohesively and professionally with co-workers  

  • Must be motivated, hardworking, and passionate about cannabis. This position requires someone who is a strong multitasker with the ability to handle multiple duties and responsibilities.  

  • Demonstrates the ability to be flexible and work effectively across various sectors of the department as needed or requested by supervisor. Including the capacity to support other departments, ensuring seamless collaboration and responsiveness to organizational needs. 

 

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS 

  • Constantly: Walking, standing, grasping/gripping, bending/stooping/squatting, finger dexterity, POS input, coordination of hand and eye.  

  • Frequently: Face contact with customers and staff  

  • Occasionally: Reaching above shoulder height, lifting 50 lbs., ability to do push/pull motions, with accommodations upon request. 

  • Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion 

  • Occasionally: Overnight shifts between the hours of 9pm-5am 

 

EDUCATION AND EXPERIENCE REQUIRED 

  • High school diploma or GED 

  • Prior retail or customer service experience (1-3 years) 

  • Knowledgeable in Microsoft Word, with advanced knowledge in Excel 

  • Must be 21+ years old and pass a criminal background check requirement 

 

Related keywords

CannabisRetailPOSInventory ControlTip PoolingCustomer ExperienceCash HandlingMicrosoft ExcelMicrosoft WordComplianceShift ManagementBudtender

About StateHouse Holdings

LinkedInVisit site

We're dedicated to elevating the heritage of the California Cannabis market and making an indelible mark.

Industry
Retail
Company size
1,001-5,000 employees
Founded
2021
LinkedIn followers
1,825

StateHouse Holdings is a leading vertically integrated Cannabis company bringing together best-in-class retail brands, cultivation and a premium retail experience.

CannabisRetailManufacturing
View all jobs at StateHouse Holdings

About StateHouse Holdings

LinkedInVisit site

We're dedicated to elevating the heritage of the California Cannabis market and making an indelible mark.

Industry
Retail
Company size
1,001-5,000 employees
Founded
2021
LinkedIn followers
1,825

StateHouse Holdings is a leading vertically integrated Cannabis company bringing together best-in-class retail brands, cultivation and a premium retail experience.

CannabisRetailManufacturing
View all jobs at StateHouse Holdings

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