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Full-time
high school
Posted 53d ago
~40 hrs/week
Responsibilities
Provide nutrition education and breastfeeding support to WIC participants while managing the certification process and benefit issuance. Perform nutrition assessments, schedule appointments, and maintain program documentation using the WIC MIS system.
Requirements
Requires a High School Diploma or GED, with college-level nutrition courses and prior WIC experience preferred. Must be BLS certified and capable of completing state-mandated training within nine months of hire.
Full job description
Responsible for providing breastfeeding support and nutrition education within the Special Supplemental Program for Women, Infants, and Children (WIC). Assists in cross training other employees, quality assurance/improvement and outreach. Completes certification process, issues benefits, schedule appointments and makes internal and external referrals for potential WIC participants using the WIC MIS system. Performs general office duties, maintains and audits WIC EBT card inventory, investigates dual participation and verifies transfers from other WIC projects.
DUTIES AND RESPONSIBILITIES
1. Performs nutrition assessments by obtaining and documenting applicant’s diet and health history in the WIC MIS system. Completes a federally mandated risk assessment, assigns individual food packages and approves medical request for food and formula while maintaining proper documentation. Performs all duties following HHSC and local agency policies, procedures and guidelines.
2. Engages in nutrition and breastfeeding counseling, support and education services in various modalities to groups and individuals.
3. Complete certification process including activities such as goal setting, reviewing rights and responsibilities, voter’s registration and making referrals to other services, as appropriate. Prepares family benefit issuance and future appointments.
4. Schedules and monitors client appointments. Request necessary documentation from applicants/participants and sends appropriate links to obtain information. Screens and documents identification, income and residence status for program eligibility. Performs general office duties, provides telephone and front desk coverage.
5. Coordinates, orders, receives, maintains office supplies and WIC forms and brochures. Audits and maintains WIC EBT card inventory.
6. Investigates dual client participation. Verifies information from other WIC projects for transfers, in state and out of state, including changes of custody.
7. Provides exceptional internal and external customer service. Greets each customer with appropriate introduction and is attentive to participants during peak wait times. Addresses concerns prior to the end of interaction. Assist other departments as appropriate.
8. Accurately obtain and document anthropometric measurements, including hemoglobin, hematocrit, and diet recalls.
9. Ensures compliance with required training to include attending conferences, meetings, and travel. Assists with training other employees, quality assurance/improvement and with outreach.
10. Performs other related duties as assigned.
JOB QUALIFICATIONS
High School Diploma or GED required
College level nutrition courses highly preferred
Basic office skills, including filing typing, computer literacy
Bilingual in English and Spanish preferred
Must complete required State training designed for Formula Certified WIC Certification Specialist and modules within 9 months of hire
Prior WIC experience preferred
Ability to work in a team environment
Certified in Basic Life Support (BLS), American Heart Association
Scheduled hours and/or work locations are subject to change
PHYSICAL ACTIVITIES AND REQUIREMENTS
Finger Dexterity: Using fingers to make small movements such as typing or picking up small objects.
Talking: Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly.
Hearing: Able to hear average or normal conversations and receive ordinary information.
Repetitive Motions: Frequently and regularly using the wrists, hands, and fingers.
Visual: Average, ordinary, visual acuity necessary to prepare or inspect documents or other materials.
Physical: Moderate activity; assist staff and monitoring flow. May have to lift folders, files, papers, audio/video equipment, and other such items weighing up to approximately 25 lbs.
Related keywords
WICNutrition AssessmentBreastfeeding CounselingWIC MISEBTAnthropometric MeasurementsHemoglobinHematocritBasic Life SupportBLSHHSCPublic HealthNutrition EducationCase Certification
CommuniCare is a full-service primary healthcare system offering pediatric medicine, family medicine, senior care, women's health, senior care, teen health, sports medicine, neurology, rheumatology, cardiology, dermatology, dental, behavioral health, vision care, and telemedicine in Bexar, Hays, and Kendall counties. We deliver our care through 25+ clinic locations utilizing integrative primary care practice, highly trained healthcare providers, state of the art diagnostic equipment, and electronic health records. Our focus is to always provide exceptional care and treat our patients like family.
Our Mission
To improve the health of those we serve with a commitment to excellence in all we do.
Our Vision
Be the premier primary health care system of choice.
This health center receives HHS funding and has Federal Public claims, including medical malpractice claims, for itself and it's covered individuals. This is a Federal Tort Claims Act (FTCA) deemed Organization.
Offices: 3066 East Commerce, San Antonio, Texas 78220, US · 8210 Callaghan Rd., San Antonio, Texas 78230, US · 1102 Barclay, San Antonio, Texas 78207, US · 1941 S Interstate 35, San Marcos, Texas 78666, US · 2810 Dacy Lane, Kyle, TX 78640, US
Community HealthPrimary HealthcareWomens HealthPediatricsFamily MedicineDentalBehavioral HealthIntegrated CareVision CareSports Medicine
How many Customer Service & Support jobs are open in San Antonio, TX right now?
There are currently 4,606 open customer service & support positions in San Antonio, TX listed on Clera. New openings are added daily as companies post roles.
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