Rolling Meadows, Illinois, United States · Remote OK
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Strategic Leadership, AI Transformation, Claims Intake Management, Vendor Management, Data Analysis
Rolling Meadows, Illinois, United States · Remote OK
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Claims Handling, Public Sector Liability, Auditing, Process Management, Technical Training
Rolling Meadows, Illinois, United States · Remote OK
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Claims Management, General Liability, Property Damage, Analytical Skills, Customer Service
Rolling Meadows, Illinois, United States · Hybrid
$53k–$92k/yr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Outside Sales, Prospecting, Negotiation, Cold Calling, B2B Sales
Rolling Meadows, Illinois, United States · On-site
$18/hr–$27/hr
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Team Leadership, Staffing And Hiring, P&L Management, Customer Service, Mentoring And Coaching
Rolling Meadows, Illinois, United States · On-site
$45k–$70k/yr
Benefits: 401(k) Bonus based on performance Company parties Competitive salary Employee discounts Health insurance Opportunity for advancement Training & development If you are looking for a lucrative career in professio…
Skills: Customer Service, Sales, Estimating, Closing Sales, Design Coordination
Rolling Meadows, Illinois, United States · Remote OK
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Workers Compensation Claims, Auditing, Process Management, Leadership, Technical Training
Rolling Meadows, Illinois, United States · On-site
$40k–$63k/yr
It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targ…
Skills: Consultative Sales, Customer Relationship Management, Retail Sales, Outbound Calling, Product Knowledge
Rolling Meadows, Illinois, United States · Remote OK
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Claims Management, Workers Compensation, Litigation Management, Analytical Skills, Customer Service
Rolling Meadows, Illinois, United States · Remote OK
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Claims Management, General Liability, Bodily Injury, Claims Investigation, Claims Resolution
Rolling Meadows, Illinois, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security Patrol, Customer Service, Incident Response, Access Control, Emergency Response
Rolling Meadows, Illinois, United States · Hybrid
$91k–$157k/yr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Sales Leadership, Team Development, B2B Sales, Performance Tracking, Strategic Planning
Rolling Meadows, Illinois, United States · On-site
$50k–$65k/yr
Job Requisition ID: 57514 Opening Date: 07/24/2026 Closing Date: 08/06/2026 Agency: Department of Human Services Class Title: REHABILITATION CASE COORD I (38141) Skill Option: UMP Certificate Bilingual Option: None Sala…
Skills: Case Management, Communication Skills, Keyboarding, Clerical Experience, Customer Service
Rolling Meadows, Illinois, United States · Remote OK
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Analytical Skills, Multi-tasking, Customer Service, Problem Solving, Critical Thinking
Rolling Meadows, Illinois, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Patrolling, Incident Response, Access Control, Security Reporting
Rolling Meadows, Illinois, United States · On-site
$800/hr–$1k
Job Type: Regular Work Location: Walmart 2815 - Rolling Meadows, IL 60008 Overview: Full-Time Retail Sales - Immediate Hire - First Sale Bonus - Paid Training On behalf of our client, NRG, we are looking for Retail Sales…
Skills: Retail Sales, Customer Engagement, Objection Handling, Relationship Building, Communication Skills
Rolling Meadows, Illinois, United States · Remote OK
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Claims Management, Auto Liability, General Liability, Litigation Management, Analytical Skills
Rolling Meadows, Illinois, United States · Remote Solely
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Insurance Industry Experience, Workers Compensation Managed Care, Excel Data Analytics, Written Communication, Oral Communication
Rolling Meadows, Illinois, United States · Hybrid
Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, …
Skills: Account Management, Client Relationship Management, Benefit Plan Design, Regulatory Compliance, Project Management
Rolling Meadows, Illinois, United States · On-site
$15/hr–$16/hr
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Customer Service, Cash Handling, Point Of Sale (POS) Operation, Communication Skills, Problem Solving
Rolling Meadows, Illinois, United States • Remote OK
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Lead the global transformation of claim intake and FNOL functions by implementing AI-powered strategies and modernizing reporting workflows. Oversee North American operations, including voice intake, vendor management, and the development of high-performing teams to improve claim outcomes.
Requires a bachelor's degree and at least 12 years of related experience, with a master's degree preferred. Candidates must demonstrate a product mindset, strong analytical skills, and experience leading large teams in a global environment.
This is a rare opportunity to lead and transform Gallagher Bassett’s Global Claim Intake/FNOL function, overseeing large-scale operations while shaping the future of AI-powered claim intake, customer experience, and service delivery across multiple geographies and lines of business. You'll have a direct impact on business performance and growth by driving innovation, developing investment strategies, building high-performing teams, and positioning intake as a key market differentiator that improves claim outcomes for clients worldwide.
Lead GB’s North America intake operations across all channels, including the 24x7 voice intake operation, learning & development, customer support, client relations, and vendor management teams:
Lead GB’s global Claims Intake / FNOL strategy and transformation agenda, modernizing how incidents are reported, captured, enriched, triaged, assigned, and converted into actionable claim workflows across channels, lines of business, geographies, and platforms:
Position Claims Intake / FNOL as a market differentiator by enabling earlier intervention, higher-quality first reports, improved claimant contact, faster routing to the right resource, and more proactive case management for clients.
Required:
Preferred:
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Helping people and companies prevent, manage and overcome the impact of risk
About Gallagher Bassett: We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization. Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services. Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors. We have operations in the United States, Australia, and the United Kingdom. Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.
Offices: 2850 Golf Rd, Rolling Meadows, Illinois 60008, US
There are currently 80 open customer service & support positions in Rolling Meadows, IL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Gallagher Bassett, Verizon, Meijer, Albertsons Companies, Allied Universal, among others. Browse the listings above to see every active employer.
Yes — 47 of the 80 open customer service & support positions offer remote or hybrid work (30 remote, 17 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
