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$25/hr–$40/hr
Full-time, Part-time
high school, professional certificate
Performance based incentives, Paid vacation, Paid holidays, Reimbursement for ASE Certifications, 401k eligibility, Direct Deposit
Posted 22d ago
~40 hrs/week
Responsibilities
The technician is responsible for conducting basic vehicle diagnostics and performing routine maintenance and repairs according to company and manufacturer standards. They must also deliver exceptional service to guests by effectively communicating vehicle issues and proposed solutions.
Requirements
Candidates must have a high school diploma or equivalent and automotive training or relevant experience. A valid driver's license with a satisfactory motor vehicle report is required, and ASE certification is preferred.
Full job description
Flat Rate Compensation: Technicians can earn $25.00-40.00/hour in flat rate pay based upon experience.
Our technicians are paid through a flat-rate, performance-based system designed to reward skill and efficiency. You earn a set amount for each eligible task you complete, giving you the opportunity to maximize your earnings through your expertise and hard work. Flat rate is paid based upon teammate productivity.
The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.
BENEFITS
• Performance based incentives
• Paid vacation and holidays for Full-Time Teammates
• Reimbursement for ASE Certifications
• 401k eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full time teammates
• Employee Access Perks
• Career Advancement Opportunities
Responsibilities
Perform basic vehicle diagnostics to properly identify required repairs.
Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures
Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws.
Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Qualifications
High School Diploma or equivalent.
Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
ASE certification and State Inspection license (where applicable) preferred.
Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)
Required to own a basic set of tools or participate in Monro’s tool purchase program.
Monro, Inc.
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.
Monro Inc. is the leading independently-owned and operated auto service and tire provider in the United States.
Industry
Vehicle Repair and Maintenance
Company size
5,001-10,000 employees
Founded
1957
Headquarters
Fairport, New York
LinkedIn followers
37,770
Total funding
$1.2B
Monro, Inc. is one of the nation’s leading chains of independently owned and operated tire and auto service locations.
From New York to California, Monro’s array of trusted brands have, for more than 60 years, helped drivers maximize the lifetime value of their automobiles while delivering consistent shareholder returns.
Across more than 1,300 stores and 9,000 service bays nationwide, Monro brings customers the professionalism and high-quality service they expect from a national retailer with the convenience and trust of a neighborhood garage.
Our stores provide a broad range of services, from undercar emphasis to complete around-the-wheel tire care and underhood services.
For more information, please visit www.corporate.monro.com/careers/
Offices: 295 Woodcliff Dr, Suite 202, Fairport, New York 14450, US
AutomotiveTire Dealerand Auto ServiceHuman ResourcesService IndustryFleet ManagementConsultingSoftwareRetailAutomotive
How many Customer Service & Support jobs are open in Rochester, NY right now?
There are currently 694 open customer service & support positions in Rochester, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Rochester, NY?
Companies currently hiring include University of Rochester, Lowe's Companies, Inc., Starbucks, RIT Packaging and Graphic Media Science, Dollar Tree Stores, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Rochester, NY?
Yes — 38 of the 694 open customer service & support positions offer remote or hybrid work (8 remote, 30 hybrid).
How do I apply for Customer Service & Support jobs in Rochester, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.