Roanoke, Virginia, United States · On-site
Job Description: PRIMARY FUNCTION: Leads and coaches branch managers and all branch employees to sales and service excellence. Supports strategic initiatives through effective coaching, operating practices and employee d…
Skills: Sales Leadership, Employee Coaching, Branch Management, Compliance Monitoring, Performance Evaluation
Roanoke, Virginia, United States · On-site
$18/hr–$18/hr
Requisition ID: 258687 Locations: Roanoke Pay Range: $18.00 - $18.14 , depending on experience Schedule: Monday-Friday/ Weekends Click here to experience a Day in the Life of our Teammates! Uncap Your Potential at Americ…
Skills: Merchandising, Customer Service, Interpersonal Skills, Communication, Critical Thinking
Roanoke, Virginia, United States · On-site
Employment Status:Full timeShift:Day/Evening (United States of America)Facility:4348 Electric Rd - RoanokeRequisition Number:R159552 Healthcare Administrative Associate - General Pediatrics (Open) How You’ll Help Transfo…
Skills: Patient Screening, Medical Records Management, Data Entry, Billing Processing, Medical Terminology
Roanoke, Virginia, United States · On-site
About Us Company Overview Foundation Building Materials (FBM) is a leading construction materials distribution company that serves the commercial and residential construction markets across North America. With a commitme…
Skills: Material Handling, Inventory Management, OSHA Compliance, Forklift Operation, Customer Service
Roanoke, Virginia, United States · On-site
$21/hr–$26/hr
Req Number 332054 About Grainger: W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more…
Skills: Inventory Management, Customer Service, Sales Strategy, Problem Solving, Collaboration
Roanoke, Virginia, United States · On-site
$14/hr–$15/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Merchandising, Inventory Management, Team Leadership, Customer Service, Staff Training
Roanoke, Virginia, United States · On-site
$14/hr–$15/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer Service, Team Leadership, Merchandising, Multi-tasking, Communication
Roanoke, Virginia, United States · On-site
$14/hr–$15/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer Service, Team Leadership, Merchandising, Multi-tasking, Communication
Roanoke, Virginia, United States · On-site
Additional $1.50/hr. for working 10pm-6am OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a ‘team member&r…
Skills: Customer Service, Hospitality, Communication Skills, Food Preparation, Cash Handling
Roanoke, Virginia, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Emergency Response, Security Patrols, Incident Documentation, Access Control
Roanoke, Virginia, United States · On-site
$30k–$60k/yr
Camping World is seeking a Sales Coordinator for our growing team. What You’ll Do: Increase sales through proper and timely implementation of marketing and merchandising programs Assists in ordering inventory to maintain…
Skills: Inventory Management, Merchandising, Customer Service, Communication, Problem Solving
Roanoke, Virginia, United States · On-site
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
Skills: Crowd Management, Event Security, Ticket Scanning, Guest Relations, Verbal Communication
Roanoke, Virginia, United States · On-site
About Citi Trends Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices. We are growing and investing in o…
Skills: Store Operations, Team Leadership, Staffing, Inventory Control, Shrink Prevention
Roanoke, Virginia, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Roanoke, Virginia, United States · On-site
Employment Status:Full timeShift:Day (United States of America)Facility:4040 Postal Dr - RoanokeRequisition Number:R159470 Healthcare Administrative Associate - Pediatrics - Postal Drive (Open) How You’ll Help Transform …
Skills: Patient Screening, Medical Records Management, Data Entry, Billing Processing, Medical Terminology
Roanoke, Virginia, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service
Roanoke, Virginia, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service
Roanoke, Virginia, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Compliance, Quality Assurance, Customer Service
Roanoke, Virginia, United States · On-site
Job DetailsJob Location: Roanoke 060 - Roanoke, VA 24012Position Type: Full TimePosition Title: Assistant Sales Manager ROLE SUMMARY: The Assistant Sales Manager is responsible for supporting the Store Sales Manager with…
Skills: Sales Management, Team Leadership, Customer Service, Talent Management, Visual Merchandising
Roanoke, Virginia, United States · On-site
Employment Status:Full timeShift:Day (United States of America)Facility:3707 Brambleton Ave - RoanokeRequisition Number:R158188 Healthcare Administrative Associate, Family Medicine - Brambleton (Open) How You’ll Help Tra…
Skills: Patient Screening, Medical Records Management, Scheduling, Billing, Data Entry
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Leads and coaches branch managers and staff to achieve sales and service excellence while ensuring operational compliance. Oversees branch audits, security, and the delivery of consultative financial services to members.
Requires a leader capable of managing multiple branches, developing staff through action plans, and maintaining strict adherence to BSA and OFAC policies. Must be able to partner with various business units to meet strategic financial goals.
PRIMARY FUNCTION:
Leads and coaches branch managers and all branch employees to sales and service excellence. Supports strategic initiatives through effective coaching, operating practices and employee development. Work closely with branch management team to ensure quality performance with compliance, operations, security, branch audits, sales and service. Create and develop key processes to monitor progress i.e. branch employee referral system, cash outages, operational losses and branch audits. Ensure the delivery of high quality service and consultative sales to members.
DUTIES AND RESPONSIBILITIES:
· Ensure the delivery of quality service, consultative sales, operating policies and procedures and general human resource functions to include approving requests for new positions, interviewing candidates, resolving employee’s issues, review and writing performance evaluations.
· Ensure new hires transition appropriately from training to the branches. Communicate sales and service standards and expectation to all new hires.
· Works with SVP of Branch Sales and Service to establish goals and ensure that member service and sales objectives are consistently met by coaching and developing branch staff to achieve results that support our members’ financial goals.
· Partner with Branch Managers, Asst. Branch Managers, Teller Managers, MSOS, Internal Audit, Security to assure that all branches meet compliance standards and guidelines.
· Oversee assigned branches to ensure that business and member service and sales goals are consistently met
· Coach and develop branch managers to results that support strategic initiatives and goals
· Observe and coach member interactions with branch staff
· Develop skills of branch managers and their staff by partnering with the Training Department to support the business objectives
· Design specific “Action Plans” for each branch manager and follow up monthly to track development
· Partner with Member Services leadership team to establish goals for branches to support the strategic initiatives
· Partner with Member Service leadership team for consistent service, sales and operations across all member delivery channels
· Provide effective rewards and recognition to branch staff
· Reply to and resolve member complaints
· Review various reports for trends (sales performance, service levels, overtime, fee waivers, teller outages, operational outages, audits etc.) and recommended actions/next steps
· Participate in branch budget process
· Foster and develop partnerships between branch management and all business units
· Establish and maintain effective working relationship with branch personnel and other departments throughout VACU
· Partner with and accountability to MSOS for branch operations
· Complete all required BSA and OFAC training. Report all suspicious activity to Security. Hold staff accountable for compliance with BSA and OFAC policies and procedures by invoking appropriate disciplinary action when violations are discovered; and ensure that all staff complete required training programs.
· Other duties as assigned
Banking with a personal touch? We got you!
We’re a credit union, not a bank. When you join Virginia Credit Union, you become a member and owner of our financial cooperative. Earnings are returned to you through a broad range of convenient services, attractive rates, lower fees, and more. What's the best way we can help members reach their version of financial success? Build a team of thriving and engaged employees committed to our mission. We take the extra effort when hiring by offering competitive pay and industry-leading benefits, recognizing natural strengths, and providing our employees with continuous education and training that allows them to keep progressing in their careers. Working at Virginia Credit Union means partnering with like-minded colleagues who value serving others and want to make a larger impact in the community. This is a place where you'll be inspired to thrive and get the career, social, physical, financial, and community wellbeing resources to do so. Are you looking for a more fulfilling career where you can serve, grow, and succeed? We got you! Check out our current openings at vacu.org/careers. Virginia Credit Union is an Equal Opportunity Employer, including disability and protected veteran status. Federally insured by NCUA. Equal Housing Lender. NMLS #407552 Let's connect with care. See our social media guidelines here: vacu.org/social-guidelines
Offices: 7500 Boulder View Drive, Richmond, VA 23225, US
There are currently 623 open customer service & support positions in Roanoke, VA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Carilion Clinic, Lowe's Companies, Inc., Advance Auto Parts, Kroger, among others. Browse the listings above to see every active employer.
Yes — 19 of the 623 open customer service & support positions offer remote or hybrid work (6 remote, 13 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
